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CityBookersmore than 2 months have been passed with no refunding the money

1
W Aug 11, 2018

Hi,

before two months ago I booked through the is agency for 4 persons and when my visas was delayed for extraordinary issues, I called the agency to cancel my booking and refund the money and it compromised to refund a part of money and they confirmed it my email " to refund within 7 - 21 days". However. Till date I didn't receive the refund of my canceled tickets and each time I call them the promised me to solve the problem ASAP but with no show fro their side.

Regards,

Booking No. :
CB2109436

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