The complaint has been investigated and
resolved to the customer's satisfactionResolved Citimortgage, Inc. — over payments
resolved to the customer's satisfaction
My name is Sam Bowman, and I have account with CitiMortgage. I have been trying to pay off my mortgage and they keep raising the amount with every payment. The loan should have been paid off last year and they are still sending me monthly statements to pay. Every time I call I can not reach them, or they keep giving me the run around, about what I owe.