Circle K

The store manager is extremely disrespectful to customers and employees. The manager came out of her office and yelled at her employee due to she had a line and instead of helping her employee she went back in and slammed the door . ATM has been down for days and credit card machines have been too. I will never go back to that due to the manner in which a manager treats her employees and customers like they are beneath her.

I walked into the circle k on 32 St and Van Buren in Phoenix Arizona at 715 am. The entire place looked like it hadn't been cleaned in weeks. The floor and counters near the soda machine were so sticky my shoes were getting stuck to the floor. The soda machines have the little bar that releases the soda were also so sticky. That when I pulled my cup away. It kept dispensing soda. Over flowing the soda everywhere and onto the sides of my cup. I then looked around for a napkin. So that I may clean the sides of my cup. All three napkin holders were empty. The bottom of my shoes remained so sticky that when I arrived to work. I had to use a wet towel to clean the bottom of my shoes. I will never again step foot into that circle k again.

Went in to get gas . The cashier declined my card twice ! Causing my card to have a $50 pending transaction on it ! Lies to his manager and said he voided out when he told me it declined. I left called my card the customer service working said that the transaction indeed went through . I went back to the store and Nothing was done about this ! I'm outraged ! This is the gas station on LA-21 in Covington

Cashier named Jakyra at circle k Baton Rouge on Jones Creek and George Oneal. Flirting with customers, very slow with transactions, was rude to me when I paid my gas, made me wait unnecessarily, made me go in the store twice to ask to turn on the gas pump, then she cut my gas pump off in the middle of my transaction. She kept my change. I will never give circle k another dollar of my money. It seems that circle k hires the most unintelligent people. You need to have a better training period, better customer service. Cashiers are usually on their cell phones, chewing gum and speaking unprofessional in the presence of customers. Jakyra is not professional in the field. Does not seem to take her job serious. I handle 1500 children a day for a private school and deal with people in general professionally. Maybe your employees need a monthly evaluation on handling the public and not acting like a high school sleep over! I'm done with circle k peroid. Tired of unprofessional, unappreciated, unitellagent people who are behind the cash register at circle k!

Date of occurrence: Wednesday, 8/22/18
Time: sometime around 12:30pm
Description: I had stopped to go into the store to make a purchase when a man near the door was going to light up a cigarette. I said to him you are too close to the gas pumps to light up. He was not going to light up and then a store employee came out of the store and she proceeded to light up a cigarette being 10 feet from the gas pumps. Her response, I don't give a dam. Then she told the man he go light up his cigarette which he did. I said to her you need to be 50 feet away from the gas pumps. I said to my friend in the car to call the Fire Marshall. The store employee said she did not care. Go ahead and call. Instead of going into the store to make a purchase, I said to my friend let's get out of here before they blow up this place.

Went in for a interview with her 8/20/2018 walk in she asks who I was I told her she's like u sure u have an interview I said ya I've been emailing amber got told to be here at 2 she says I don't know who u talked to 5 minutes later oh yea I guess I was emailing u I like ur resume. Ur I don't want to go further with the assistant manager job she rather hire me for csr 3 dollars less but would be a month and I'd need to pay for a food handlers cars but wasn't surtain I'd get the job was [censored] wasted my time go a week of emails of oh I'd like to get u in for our assistant manager program to no csr or nothing

I was returning home from a trip with my wife and we stopped at the Circle K store/truck stop for me to cash in some scratch off cards. There a few people in the store when we arrived.I went in and was standing in line and was finally waited on by this cashier(Jerry)who was very nasty acting toward me.I said to him (i would like to cash in these scratch offs and get 4 number 14 game cards.In a very nasty way He(Jerry) replied i'm doing the best I can and you need to give me some time.I replied(i am not rushing you sir, take your time.As he was getting the cards out of the case I heard him mutter to the other cashier whos name was Kaiya and looking in my direction(that son of a [censored])I observed him name on his name tag and a little later did get the black female cashiers name from her name tag.There was anoth customer that came in the store about 8 minutes later and she and this cashier(Jerry)also had some words.The lady said she was going to make a complaint also.I shope circle k here in my town on a regular basis and other circle k's when traveling but I will not be disrespected in this manor and I WILL NEVER GO BACK INTO THAT PARTICULAR CIRCLE K AGAIN.

I went to the Circle K at 32nd street and Chandler Blvd in Phoenix AZ 85048, and tried to work the buttons to pay via debit card for gas. None of the buttons were working. So I went inside, and the cashier just stared at me.. so I stared back. When it was my turn at the register, I told this guy, who was about 25-30 years old, short, squat and short black hair, that none of the buttons were working for the debit/credit card @ pump #1. He said so? I just looked at him, and I knew he really didn't give a sh*. Then he said how much do you need, so I gave him the money, got my change back from him, and I said thank you. He didn't say one work, not a sorry, or we need to put a sign up there, and I think he knew all along your pump wasn't working. What an idiot you have working there. This guy needs to be fired. Not one ounce of customer service skills.. I won't be going back to Circle K.. what an awful place.

I am a regular customer at Circle K #3932 on Cherry Rd in Rock Hill, SC. On Aug 18, 2018 at approximately 1:30-2pm I was in the store & could overhear a conversation taking place between 2 employees one being a CSR by the name of Fatima..She was behind the counter sitting down using extreme profanity, causing & was grossly aggressive. I have witnessed her hostile behavior on other occasions & after the incident yesterday I am not comfortable returning to your store. I feel those who deal with the public should exhibit professional behavior. This woman should not be interacting with the public & her behavior reflects poorly upon Circle K as she is a representative of your company. I could overhear this woman threatening 2 inflict bodily harm against another individual. Fatima did not seem at all concerned that customers could see & hear how she was behaving. This is unacceptable behavior

August 18, 2018 around 3 p.m i went to the Circle K which is located in Plaquemine, La. It had two young females in the store, one heavy set and dark skinned, and the other was bright medium built. So i ask the bright young lady, what was the cheapest menthol cigarettes do they have? She responded with a laugh, i don't know. So i asked her would she ask someone or check for me. She responded noone is here, and we are new. So i ask her would she look behind her to see which was the cheapest. She responded with a sarcastic tone in her voice, i told you i don't know I'm new. I ask her if she were having a bad day cause it seems she can't do her job. She responded no im not having a bad day with laughter in her voice. So at this moment, the store is packed, her and the other young lady just laughing as if i was the laughing stock of the day. I have never felt this humilated in my life. Im upset, dissatisfied, and embarrassed all rolled in one. So i go to my car to get a pen and paper because she refused to write down the information i asked for, which was the manager or supervisor, and their names. I still didn't get it. She called me a cluck head, which i have the slightest clue what that is. People like this shouldn't work in convient stores. I really need this addressed. My name is Kristian Treece my # is 22t-241-7967. Thank you for your consideration.

Went into the store no line ppl skipping me n I'm telling the lady in charge u think I'm standing here for my health.When her register Was closed n then she took the two guys that just came into the line.its all on camera the to women who work at the store should b fired doesn't look like they want to work there anyway n I ain't never going to circle k again racetrack is back

Every time I come in this store. the store manager is rude. I specifically asked for the corporate office number and she told me no one was above her. I come here every week for comchecks and it's never a problem until she is in store. She says you can't get a check if you're not getting fuel. For 3 consecutive months I haven't pumped fuel to receive checks. Although my husband gets fuel here when he's in town we will not be returning to this location.

Today at your maple location a very rude employee named Kumar was obnoxious and rude towards my daughter who was looking after her young children while putting them in the truck and acussing them of putting garbage on the ground that wasn't theirs and using the whipper snipper 3ft from them. I'm disappointed in the workers that you hire when they talk rudely to costumers and will not visit your facility again.

I have been patronizing this store since Feb 2018; I used to enjoy interacting with staff and the store was always clean. A few weeks ago they changed managers and staff. I do not believe the counters have been wiped since the first day new staff took over; the store now smells and everything you touch is sticky/dirty. Whip cream has not been wiped off the wall for over 2 weeks. Today 8/16/18 I watched as staff made a face at the counters by the coffee that was covered with cream, sugar, etc., she picked up a container of creamer just to set it down in the mess, and then proceeded to walk away without cleaning any of it. The floors are sticky to the point your shoes stick when you walk. There is thick dust on top of all the machines. Some of the machines have not been in working order or have been out of product for a couple of weeks or more.
Staff talk bad about prior staff and blame issues of the store on each other instead of taking personal acceptance and cleaning etc.
Today 8/16/18 at just before 730am. While there were 5 customers standing in line to pay the two employees felt they should switch cashiers; they started counting the till etc. After standing in line for over 10 minutes, watching 3 people put there items down and walk out, and the line grew to the back of the store they then apologized for having us wait. I mentioned they had people walking out already; the response from the employee was "there really isn't anything I can do about it, is there." "this has to be done" Half the line put there items down and walked out; including myself. I was 5 minutes late to work; if not for them deciding to do this task when they did I would not have been late to work and I would have had the items I was attempting to purchase. I have stopped at this store almost every weekday since the beginning of Feb and never had such rude customer service.
It is sad customer service has gone to the way side of our modern conveniences.

I am writing to complain about the customer service from on of your Circle K employees. Her name is Angelica and she works at the Gilbert & Riggs location.

I was in this morning at around 7:45 A.M. and there was a man in front of me. One employee was taking care of him and she stood at the other register and gave me dirty looks as I was standing there waiting. She never informed me that she was open. Then, a gentleman stood in line behind me and she said "Sir I can take you over here". I had been standing there for at least 3 minutes and she dis not acknowledge me once. The gentleman then told her that I was in line first and with attitude she said okay. So I walk over to her register and asked her if she saw me and she said yes. All while looking at me with disgust.

I have never felt so disrespected in my life. I have always had great service at this location. But not anymore.

You can contact me if you have anymore questions at my email [protected]@yahoo.com

5105 Co Rd 218, Middleburg, FL 32068 Circle K Lazy employees, very long lines and very nasty store. Cashiers act like they don't want to check you out as they are busy on their cellphone. Drug addicts hanging out in parking lot and inside store hanging out at tables in front of Subway counter, but they are not eating hanging out like they are looking for the right person to rob. It scares me to go in there at night, so afraid one of them will grab my purse. Bathroom is not usable as it is EXTREMELY dirty! Below is what people online is saying about this store!

This has not been observed on just one occasion it has been many times. the first store is at 5105 Cr 218
Middleburg, FL, US, 32068 Very dirty store always looks like the floor never gets mopped. Bathrooms are disgusting. Cashiers are very nasty no customer service skills what so ever!

The other one is at 4486 County Road 218, Middleburg, FL 32068. No paper in gas pumps ALWAYS have to go in to get a receipt. No window washer fluid at pumps. Always a line from cashier down the isles and usually only 1 person working on weekends and they stay slammed on weekends so the line is just ridiculous. Always have to tell them to put your phone number in to get cigerette coupons when you buy 3 packs, they should be doing it automatically.

The resolution for both stores is to hire better people for the jobs and the ones working then they need to be customer friendly instead of acting like cashing me out is such an inconvenience or i ruined their day because they have a customer.

Within the last 7 seven days I've been turned away by a locked door at the Universal City, Texas (Pat Booker location). The same night clerk has had a sign on the door stating to come back in 30 mins. I work nights and drive by numerous stores but I liked the workers at this location and had been stopping here for years. I work nights and this happen this am at 1:25am. How busy can she be at this time. I could understand if she needed to go to the restroom but when you can see her in the store behind the counter this is not acceptable. I will take my buisnessss to the 7 eleven less then a mile away that does not close for 30 minutes nightly.

Approximately 10:30 on 8/12/18 at Circle K located at 1408 Veterans Parkway. I arrived at Circle K to purchase a cup of coffee. I am a daily customer to this Circle K. I upon my arrival I observed that all the coffee warmers had timed out, I also physically felt the canisters. The store was not busy. I asked the cashier/supervisor (BF) if she could make some Hazelnut coffee. She stated "We are out of Hazelnut coffee, I just placed an order for it." When she said that the other cashier (WF, whom I know because of my daily trips to this Circle K) seemed puzzled. I walked back over to the coffee station, where the bottom storage cabinet was slightly open. I opened it a bit more and I observed a full box of hazelnut flavored coffee (purple pack). I went to the register to speak with the cashier (WF) that I know, to let her know that I was going to be filing a complaint on the other cashier. At that time she was finishing up a customer, the customer then said to me "You filing a complaint about hazelnut?" I said "No, it's not about the hazelnut, it's because she lied." The customer and I begin to go back and forward arguing as we both walked out of the store. I felt that I was being attacked by the customer who did not know what was going on, I became angry. A bystander in a vehicle next to me asked why were we arguing. I told him that the customer became upset with me because I told the cashier that I would be filing a complaint about customer service. The bystander said the that the customer should not have said anything to me because it was none of her business. During this conversation the supervisor (BF) appeared in the door with a shopping cart of empty boxes and overheard the bystander and I discussing the issue and she asked me if I wanted to make and complaint. She said it with an attitude. I said "Yes, I will be calling corporate." She said "I am the supervisor so you can make a complaint with me." I said "My complaint is about you." She said "Why?" I said "Because you lied." She said "No, I didn't we are out of hazelnut coffee." I said "No, you are not, I looked under the counter." She rolled her eyes and walked way pushing the cart. I feel that the request for coffee was a very simple request. The whole situation could have be avoided. The bottom line is that she the supervisor did not want to do her job. She did not provided good customer service to me. She caused me to have a verbal altercation with another customer. If the footage is reviewed, you will see that I was not rude or disrespectful to Circle K employees or customers until after a was verbal attacked. I will not be going to this Circle K anymore. Thank you for your time. I would like to also add that there are some good employees on the morning crew I don't know their names but there is WF pregnant, BF younger and BF middle age. Those three are always polite and willing to assist, but that supervisor appears to be lazy and will do anything to avoid helping customers.

The cashier (young slimmer black male in early to mid 20's with some facial hair) in your store off of 5445 Capital Circle SW Tallahassee FL (at Capital Circle and Woodville Hwy intersection) was one of the rudest cashiers my husband and I have come across. The gentleman in front of us who had been standing there from the minute we walked in grabbed a few hot dogs and drinks to the minute we walked up and still had not been waited on. The cashier had taken the money out of the drawer and was counting it all. He finally rang the man's beer up and the guy asked for a lottery ticket and he gave it. Money was handed and the cashier (in sloth mode) gave him his money back and at that time the gentleman asked for a bag of which the cashier said NO to while he was pushing money around in his drawer. The man was polite in my opinion because I would have had an aneurysm! He told the guy, "seriously man just give me a bag and I'll be on my way. I've been standing here forever." We get to the counter cashier says nothing (we were going to purchase scratch offs but the less time we had to deal with him the better) rings us up and carelessly gives us our change back to which it falls on the counter. No thank you, no sorry, no nothing. I love Circle K's and have been to many of them and I know this is not how you would want your employees to act. This is beyond unprofessional. If the young man doesn't show interest in respecting your customers or representing your company as he should then maybe he should find somewhere else to work. Thank you.