Circle K

[protected]@yahoo.com Anthony Wright
709 Charles Ave
Baker, La. 70714
[protected]@yahoo.com
[protected]
Date: 9/3/18
Circle K Headquarters
Gulf Coast Division
25 West Cedar Street Suite 100, Pensacola, Fl 32502

Re: contaminated (spoiled) slush mix with (sewage stench) smell .

Dear (Consumer Complaint Div. ):

Re: (Circle K, 12392 Plank Road, Baton Rouge, La, 70811 )

On (8/28/18), I (bought) a ( Slush mix drink ) (it was prepared in a 42 oz Polar Pop Cup) (location :at Circle K, 12392 Plank Road, Baton Rouge, La, 70811 date: 8/18/28/ …. Also: Receipt, and Video of encounter with employees...and also...my own video on this episode, as well as other documented information).

Note:, (The Slush drink which was prepared in a Polar Pop 42oz Cup 4202 F0A) ( was Contaminated with spoiled and sewage stench Mix ) (it caused me to have headaches and nausea like symptoms an hour later and ultimately in a Urgent Care Department) At approximately 8:24pm, on the above date, I purchased the Slush mix, having going to my vehicle I had sucked some of the Slush mix down as I usually do, having realized what I had just swallowed infuriated me, what I was smelling and tasting made me realized that I had just drank a contaminated mix.) I was infuriated even more after with what one of the stores Clerk had stated to me. So after returning back inside to explain the problem: for example, after I had returned inside I mentioned to a Clerk that the Slush mix was not suitable to drank because it was spoiled mix in it, , , , the clerk's response was that he knew about the mix being bad...….I immediately asked him why if he knew this mix was contaminated why then would he not shut the machine down to prevent health issues...the clerk's response was that the manager had told them not to change it any way... I couldn't believe what I actually just heard, so I asked the clerk, so you telling me that you mentioned it to your manager that the mix was bad and she said it don't matter not to shut it down (the store clerk said yes)…. I then mentioned to them that they should shut it down regardless. See: store video on above date. As you watch exhibit "A", the video in which I recorded, the other store clerk is plainly heard stating that " Basically they didn't allow them to even operate the machine ... let alone, change the machine. This type of unimaginable transfer of information (from a manager ) (s) position, one of Safety and Leadership responsibility, was willfully and recklessly misused and abused (which caused Me to get sick )(no telling how many others may have drank it as well) The store clerks/Manager knowing that the mix was not suitable allowed contaminated mix to be sold to the public. The Clerk further stated that she did not even know how to clean the machine...she's further heard on the video saying that the mix had a (sewage smell).(It's a wonder I had a presence of mind "because of headaches and a nausea feeling I began to experience, " I returned back to the store to talk further with the clerk and to ask them to remove the mix, I had noticed that it was still up and running. So in the course of engaging the clerk with the issues relating to the mix/machine, I left her with the suggestion of draining the machine and shutting it down. I left the store... See: Exhibit "A"...… After experiencing headaches throughout the night things took a turn for the worst (I began feeling real nausea and vomiting and cramping real bad) this lasted throughout the night, when I finally fell asleep I woke back up vomiting and cramping more...till I finally fell asleep...to awake the next morning vomiting and cramping all over again... I finally had the strength to go to the "Urgent Care." to seek medical attention.( I am now taking medicine and resting to get the affects of that mix out of my system...……) It is for the Complete disregard of public safety, and for the inadequate training of the employees... the two clerks at the store that night both stated that they were "TOLD" not to shut the machine down...it was as if they would be punish some type of way if they were to shut the machine off and drain the mix (I was astounded by the fact that they seemed somehow restricted from "using their own (on- site) subject" in order that they may prevent an health risk to the public)... and most of all to assure that establishments such as this one would never condone nor hire Managers that would subject the public to decease or health issues;;;...The Circle K web site where it states ….., , ,
"As a Circle K Store Manager, you join a diverse team of people on solid career paths in an exciting retail organization."
(This is true whether you are just starting out, returning to the workforce, or changing careers. You'll receive outstanding training to ensure that customers' expectations are exceeded each time they shop at Circle K.)

This manager and employees were so far removed from this store's web pages' scope of responsibilities one would have as a store manager/employee as it relates to the public and their health .

I would appreciate your ( appropriate response after and upon receiving such information on such establishment .
The public is entitled to be free from contaminated products, Moreover, the public should never be knowingly subjected to contaminated products regardless under any circumstances whatsoever etc.) Enclosed are copies (of receipts, medical records, video and audio recordings.)

COMPENSATION DAMAGES: Medical Expenses, out of pocket expenses, lost wages, pain and suffering $50, 000.

PUNITIVE DAMAGES: "Triple Punitive Damages".. in order to send a message to Circle K on the hiring and training practices of its managers and employees on "Public Health Risk" and in ( "On-Site") employee evaluation where the stores' product may pose health risk to the public (which in this case it did).. The Store Manager/employee had a duty to maintain a safe environment, sale safe products (not expired products) and eliminate unreasonable dangers. In this case The Manager/Employees breached its duty to the public (and to me). . See: Health Inspectors Report by (Mrs. Denise Stevenson), who visited the site and documented in her report that the Machine had to be shut down because of sanitation reasons, also because the slush mix bags were expired. Furthermore, the manager/employee knew the mix was contaminated with sewage stench and willfully & recklessly allowed it to be sold to the public thereby, breaching their duty by maintaining and selling contaminated slush mix causing someone to get sick. It is for this reason that I am seeking $250, 000. Punitive Damages.

I look forward to your reply and a resolution to my complaint before seeking help from an attorney . Please contact me at the above address or by phone at [protected]).

Sincerely,

Anthony Wright

Enclosure(s) This complaint wont allow me to upload any of my documents and video...Im sending it to the headquarters email

Store #1984 in Vista, CA

The manager Jessica, seems to be short fused and tempered when she is at work every time I come in as a customer. She becomes rude, mouthy and short fused with not just her customers and giving them service but also with her employees as well. Roughly, 80% of the time, she always seems to be in a bad mood and takes it out on not just us customers but out on her employees as well. She's sending the wrong message out for your company and is at times unprofessional. I feel she needs to be retrained on her professionalism and demeanor in general. Thank you.

Early morning of 9/4/2018/ Circle K 4801 W Gandy Blvd 33611. Employee Jelan (jaelen) not sure of spelling, in appropriately propositioned my 15 year old daughter and her best friend on their way to Robinson High School. Beyond asking for the phone numbers, once they told him they were underage, he did not stop with his advances. He asked them to skip school and hang out at his house, offered to sell them alcohol anytime he was working and suggested he could get drugs for them. My daughter has this on video, but I wanted to contact your office prior to releasing anything to spare her embarrassment. This is not an employee that should represent your organization .

I was in the store in Hillsboro NH and witnessed a customer being rude to by the assistant manager Lori. She said the customer had made remarks about a new hire and the customer didn't say anything about anyone. That store has very rude people working there. This is not the first time I have witnessed employees being rude to customers. The manager John is also rude to customers and employees. Some of these people need to be retrained in customer relations.

I have been shopping at your store for about 3 months now and i have been receiving bad services since i began shopping with your company. I have had my change thrown at me without an apology and i have been in line waiting for a male employee to return to the register. He was in the bathroom womens batheroom that is and wasnt cleaning it and watching porn on his phone. I noticed this when he came out and the volume was up. This was around 4am. Im never greeted and never thanked for shopping with your company. I am black and these 2 employees are white. Numerous occasions my change is placed on counter and not in my hand. I thinks its rude and unprofessional. Something needs to be done about this.

Store is located in Fostoria, Ohio on Lytle St. An employee of yours named Nichole Poole is very unprofessional! She is only there to find the next guy she's gonna sucks dick. She's very rude and the biggest who're in your store I've ever seen! All she does is flirt and hand her number out to customers...are you guys running a store or a [censored] factory? Something needs to be done about this individual fast because your store is getting a bad look with the disgusting employee you have working!

9/1 Today I proceeded to go to the drive thru at this location. A very rude male employee came from behind my car on the drivers side... because the drive thu was tight, he proceeded to rub his entire body down the side of my car, barely squeezing his large belly up against my mirror, all the while his coat zipper and lanyard with a badge up against my car. I put my window down asking him what the hell ge thought he was doing... he clearly could have went on the other side of the car, or around to nit have to squeeze up against cars...
In addition to his stupidity, he proceeded to be VERY rude, talking about me to the vehicle in front of me... great customer service huh... he is in the wrong, and yet he is rude to me?
I put my car in reverse and backed OUT of the drive thru. I immediately called and asked to speak to the mgr, Karen... I explained the situation and asked that this issue be addressed with this rude employee..
She indicated that she was the assistant manager, and that she left a note for the manager. Sound like snitching wS said to the employee... nothing was done.
That is why I am writing the corporate office.
This employee is representing Circke K, is rude, condescending and has no respect for customers or their property. How many other customers has he done this to, or been rude to?
I live close to this location and will not return to this location because of what occurred today. I will be sure to spread the word to friends and neighbors too...
I hope that you will do more that leave a note...

The store manager Jenn was very disrespectful. I asked for a pack of swisher sweets she asked me what kind I said swisher regular. She then yelled and asked me to leave her store, and I did and just contacted you. As a manager she is not setting a great example for employees. I know that Circle K is supposed to make it easy so you can take it easy. My morning was not easy dealinh with Jenn. Please get someone to speak to her, I wouldnt want her treating other customers that way. Thank You

My daughter mistakenly bought me 10 pks of Marlboro soft pack cigarettes. I wanted to exchange them for the hard packs and was refused because the packs left store. I have been doing business with this particular store on Franklin Ave in Yuba City, Ca. for years. Circle K stores have lost a loyal customer as I will never be back to do business again in my life. The cigarette packs were unopened and Circle K employees know that we always buy hard packs. You may contact me at: Jack Price [protected].

Purchased a boost mobile card and gas. Gave the clerk the money for some reason the boost refill would not work. I asked for the money back and the clerk even said she knew she made a mistake told the manager about it. She told him just to give the money back. The manager argued for about an hour did not want to give me my money back, which made my wife late for work being that i live 35 mins away from home. He told me to come back cause he has to see if i really gave him money, when the clerk told him i gave him money he still didn't believe me. So i get home my wife calls the store and he tells her i can come get the money now cause he proved that i did pay. My wife stated why didn't you just give the money to me while i was there instead of all this happening now i have to drive 35 mins back just to get 60 dollars.. The manager was very rude about the whole situation.

I am complaining about the Circle K store on pines road in Shreveport, Louisiana. They had no cups or straws or anything out for the polar pops and then when you would ask them if they had any you would get ignored. Finally they brought some out but were very rude to me and other customers and treated us like it was our fault for asking. I ended up with a size I did not want and having to use a slushee straw instead of a regular one. If this could be resolved it would make me and very many others very happy. Thank you.

Came in to a Circle K to grab a usual thirst buster. Walked up to an associate who was closed at the register just to ask if they had a key to the bathroom or if it was open. Was rudely being told, "I'm closed go talk to one of the others." So I proceeded to the next cashier to ask the same question and was told 3 different things. "Oh no sir no key." "Oh no just knock." " Sorry sir it's out of order." I thanked them for there time and walk out with my thirst buster. No more Circle K for me.

Circle K, 13401 Dixie Highway, Louisville, ky 40258 I have walked into this Circle K 7 times to buy chicken livers and was able to buy them twice. One of those times I called first and had to order a pick up. One time they said I had to wait 15 minutes so they could fry the chicken breast. Another time same thing except I had to wait until they fried Chicken fingers again wait 15 minutes. Yesterday at 11:30 am, I stood there and stood there. The girl wouldn't acknowledge I was there. I made plenty of noise. Since livers wasn't up I left. I just now called (it was noon) and asked if the livers was up. They said not for another hour. seriously?! I know your company will not miss my 10.00 per order but if you do not get some kind of time study done, I predict the food service will shut down. Livers take a matter of a few minutes to cook. Worth the waiting time. Circle K will not get anymore money from me. Dollar store next door to Circle K, wants my money. Dairy Oueen down the road wants my money. Maybe if I rally on the internet I can persuade others to feel the same way. If your interested maybe I will tell you about a screaming match between one of your employees and a customer. At the end the customer threw her beer down and said, I'll never come back here. Your employee did not handle it professionally. I'm disappointed and angry right now. In time I'll forget and move on but I will always remember not to shop at Circle K.
Sincerely
Martha Oliver

I'm a veteran I have served in the United States army and every time I come in the store on lake Bradford Rd Tallahassee FL store number 5168 manager pharah always say he looks like he's on that Molly he looks like he on drugs it's not right she needs to be replaced she doesn't respect her customers she doesn't care about customers saying negative comments like that it's not professional. Mike Assistant manager he does the same thing and he harrass customers always trying to talk to people women harrassing women. You'll need Managers there that really cares about the customers. Thanks

Twice I was refused service due to remitting a 100.00 or 50.00 bill at which time on both occasions fillung up would have given less than 15.00 in change. I understand stores proctecting their investments, but better training and supply your stores with proper abilities to tender change would be nice. I plan on talking with my friend from the local news because I think this isnt just an isolated incident but a common business practice at your locations.

Unbelievable bad customer service never seen such a poorly ran business with so little concern for customer. Everytime I frequent this business it gets worse the employees are terribly rude and un willing to help customers out 2 employees were workong 7 people waiting and either one was checking out customers they were to worried about stocking things that didnt need b

upon entering the store I was immediately told if I had not purchased something I was ordering and I needed to leave very obviously the employee was just rentals bindings for own life having a verbal and very obvious opinion about myself Tony Moreno. Exxon Circle K date and time of incident 4: 40 a. m. August 26th 2018 located 3070 Cedartown Highway Southwest Cedartown Georgia my number is [protected] please contact me

There is a employee by the name of Tiffany. She is very rude she asked my 16 year old daughter do she have a problem as if she wanted to fight with her. She never gives a total. Today I asked for my total and she just stood still there and still did not give me the total. I made a complaint with the manager and she said she would take care of it last week. But nothing has been done because the same behavior is still taking place. If this young lady always has an attitude and cannot communicate with the customers she should not be in customer service. I should not have to make a complaint on her every week. The store number is 1590 I believe and it's located on the corner of North Illinois St and South Belt West in Belleville Illinois

I bought a gallon of milk on Friday August 24th. My kids tried the milk and complained about it tasting bad. I tried it the first day and I thought it taste like milk (I don't drink milk to often) well today on Aug.26th I tried the milk and I gagged. It has a horrible sour taste. The expiration date on the milk is Aug.27. I call my local circle k on tallmadge ave, Akron Ohio. And the manager tried to blame it on my refrigerator temperatures. I have never had this problem with any type of foods, and my refrigerator is semi-new. This is the second time this has happened to me. The first time I just threw it out, and let it go. But for it to happen again it needs reported and it's not ok. I have 3 kids that were drinking this milk and could have got seriously sick. I am a regular customer at this circle k and the way the manager handled it is not good customer service by any means. I just want to make sure it does not happen again, people expect good milk.

Desirae Summers

The lady working night shift on8/25/2018 @10:30 pm went out of her way to be rude to me and please pull surveillance tape because all I did was ask her a price on doughnuts which she sighed and said I will have to ring it up . I then asked if I could use her restroom and she just stared at me for like fifteen seconds and gave me a go to hell look I said yes why wouldn't you with no sarcasm are joking was horribly rude . I will definitely not return because of her attitude. Good luck making money with employees like this one. If you any questions please don't hesitate to call me [protected].