Cider’s earns a 2.1-star rating from 3 reviews and 8 complaints, showing that the majority of fashion enthusiasts are somewhat dissatisfied with their purchases.
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Great quality for an affordable price!
I shop with cider all the time! I can't be sure about the straight size section, but they have fantastic plus size options that look and feel very high quality. I do wish some of the straight size options came with more accessible sizing, but their selection is good nonetheless!
5
OMGosh I love Cider! I was a little bit skeptical about their products but glad I was wrong. The clothes are so cute, good quality, and affordable. Also, it was a fast delivery. They already shipped out my items a few days after I placed my order. I will definitely order some in the near future.
Quality and Value
It's indeed rare to find good quality at affordable prices, and Cider has managed to provide both with their line of products. I have ordered clothing from them multiple times because they off unique styles that actually look better in person than on their advertisements. I will continue my love affair with them and I hope that you give them a try as well.
Cider Complaints 8
Beware of Shopcider.com: Overcharged and No Customer Support
I recently made a purchase from Cider (shopcider.com), and I was left with a terrible experience. While I was excited to receive my products, I was disappointed when I checked my account balance and realized that I had been charged $68.85 instead of the $49.75 total I was expecting.
This discrepancy left me feeling cheated and scammed by the website and their payment processing system. While I do understand that mistakes can happen, I still feel frustrated that I had to go through the hassle of correcting this issue.
Furthermore, I was disappointed to see that there was no customer support available to assist me with my payment issue. Not only did the company take more money from me than they should have, but they were also not willing to provide any assistance in resolving the issue.
Overall, my experience with Cider (shopcider.com) was disappointing and frustrating. The lack of customer support and the erroneous charge left me feeling uneasy about making any future purchases with this website. I would advise others to be cautious when shopping on this website and ensure that they carefully check their payment statements for any discrepancies.
Terrible Experience Ordering from Cider (shopcider.com): Package Never Arrived, Failed Customer Service
I had a terrible experience ordering from Cider (shopcider.com). Unfortunately, my package never arrived and this was after numerous attempts to contact their customer service team. I must have written over 100 emails, yet I still received nothing in return. Needless to say, I was extremely disappointed and frustrated with this situation.
As time went on, I waited in hopes of the package arriving, but 5 long months have passed since placing my order and I still have not received anything. It is incredibly upsetting to have paid for something that never arrived, and to have gone through the process of trying to get in touch with customer service only to be ignored.
The entire experience left me feeling disheartened and I cannot recommend Cider (shopcider.com) to anyone based on my experience. It is important for customers to feel valued and heard, and unfortunately this was not the case with my situation. I hope that in the future, this company can improve their customer service and ensure that all orders are properly fulfilled. Until then, I will not be ordering from them again.
Terrible Experience with Cider (shopcider.com): Scam, Horrible Refunds & Customer Service
Wow, I had such a terrible experience with Cider (shopcider.com). I found them to be a complete scam – their refund policy is absolutely horrible. And their customer service? Equally as terrible. Unfortunately, I will never be purchasing from them again.
It's really disappointing to come across a company that doesn't care about their customers. When investing our hard-earned money in a product or service, we deserve to have reasonable policies in place and helpful support when needed. It's troubling that Cider fails to provide either of these basic customer service standards.
It's also important to note that customer reviews are a key component of a company's reputation. In sharing my experience with others, I hope to save them from the same frustration and disappointment I experienced. I urge anyone considering a purchase from Cider (shopcider.com) to think twice and research other options with a more reputable track record.
Overall, it's a shame that Cider disappoints on multiple fronts. As consumers, we all deserve better when it comes to the products and services we choose to invest in.
Is Cider Legit?
Cider earns a trustworthiness rating of 61%
Generally safe, but check closely before sharing details.
Cider has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Cider has claimed the domain name for shopcider.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Shopcider.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Shopcider.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Cider have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Cider and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Negative Experience with Shopcider.com: Lack of Communication and Tracking Information
I want to talk to you all today about a frustrating experience I had while trying to make a purchase on Shopcider.com. I ended up spending $90, which is a not-insubstantial amount of money, but unfortunately, my experience was pretty negative.
As soon as I'd placed my order, I realized that I couldn't find any tracking information for my package. I reached out to the company, but unfortunately, I didn't receive any response. At first, I tried to give them the benefit of the doubt - hey, sometimes websites are buggy and emails don't go through - but after several attempts at communication, I realized this was not a technical issue.
In fact, it very much felt like Shopcider.com was actively avoiding my attempts at outreach. I'm not sure what was going on - maybe my item was out of stock and they didn't want to admit it, or maybe their customer service team was just really swamped - but regardless, the lack of response definitely felt like a red flag.
Eventually, I realized that my only recourse was to escalate the issue. I filed a dispute through PayPal and hoped that would get the company's attention. Unfortunately, that didn't seem to do the trick. Even in the face of a formal complaint, Shopcider.com still refused to communicate with me or provide me with any information about my order.
All in all, I'm pretty disappointed with this experience. I can't speak to the quality of Shopcider's products, since I never actually received my package, but based on this experience alone, I wouldn't recommend them. If you're considering making a purchase through this site, I'd urge you to proceed with caution - and maybe look for other options while you're at it.
Disappointing Customer Support Experience with Cider (shopcider.com)
I recently had a frustrating experience with Cider (shopcider.com). Despite being a loyal customer who had previously enjoyed their clothing selection, my recent encounter with their customer support team has left me feeling disappointed and out of pocket. After ordering a package, unfortunately, it went missing in transit, and I found myself in a position of needing to contact Cider's customer service team for assistance.
Unfortunately, I was extremely disappointed with the level of service I received from them. I reached out to them five times, hoping to receive help with tracking down my missing package. Each time, however, I was met with an unsatisfactory response and no genuine effort to help me. This experience has left me feeling frustrated and let down by a company that I previously enjoyed doing business with.
Not only did I lose out on the money I spent on the clothes I never received, but I also wasted a considerable amount of my time and energy trying to resolve the issue with their support team. It's disappointing that what started as a positive experience with Cider ended up leaving such a bad taste in my mouth, and it's something that I can't overlook.
In summary, while I have had a favorable experience with Cider in the past, this recent encounter has made me hesitant to shop with them again in the future. Good customer service is critical, and unfortunately, Cider's team failed to deliver when it mattered most.
Disappointing and Unreliable: A Review of Shopcider.com's Product Quality and Return Policy
As a consumer, I recently made a purchase on shopcider.com and unfortunately, I was extremely disappointed with the quality of the product. Additionally, their return policy left much to be desired. I couldn't help but compare the experience to that of shopping on Amazon, where items can be easily delivered and returned at no additional cost. It left me questioning why I would choose to do business with a company that can't provide comparable standards for their customers.
I understand that businesses have different ways of operating, but in my opinion, shopcider.com falls short in providing a satisfactory consumer experience. Furthermore, their subpar quality and lack of easy returns only contributes to my frustration. I am honestly left wishing that they would exit the market entirely.
Overall, I highly recommend that consumers take their business elsewhere in search of a more reliable and customer-oriented shopping experience.
Disappointing Experience with Cider: Wrong Size and Unresponsive Customer Support
When it comes to online shopping, we always expect a smooth and seamless experience. Unfortunately, my experience with Cider (shopcider.com) has been anything but that. I recently ordered a bikini from their website and was eagerly waiting for it to arrive. However, when it did, I was utterly disappointed to find that they had sent me the wrong size. I had ordered a size S bikini, but instead received a size S top and size L bottom. This was a major inconvenience and made me question the quality of their service.
Moreover, when I tried to get in touch with their customer support, I found them to be unresponsive and unhelpful. It only added to my frustration and disappointment. The worst part? They expected me to pay extra if I wanted to receive the correct item. This is not just bad service, but it's also unfair to their customers.
Overall, I would strongly advise against ordering from Cider (shopcider.com). They have clearly not lived up to the expectations of their customers and have left me feeling incredibly dissatisfied with my experience. It's a shame because I was really looking forward to wearing that bikini!
Poor Customer Service and Undelivered Product from Cider - A Disappointing Experience
I had high hopes for my first purchase from Cider, an online retailer specializing in cider products, but unfortunately, my experience was far from positive. Despite being listed as delivered, I never received my $149.60 order. When I attempted to communicate my concerns with the company, I found their customer service to be extremely difficult to reach and unhelpful. It was disheartening to receive what appeared to be computer-generated responses that showed no regard for the frustration and inconvenience I was experiencing.
As a customer, I expect to be treated with respect and care, especially when I am spending a significant amount of money on a purchase. Unfortunately, Cider failed to meet even the most basic standards of customer service. It's clear that their delivery process and communication with customers needs significant improvement in order to ensure that future customers do not experience the same issues that I did.
Overall, my experience with Cider was extremely disappointing, and I would not recommend this retailer to others. I hope that they take their customer service seriously and work to improve their processes in the future. Until then, I'll be taking my business elsewhere.
Overview of Cider complaint handling
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Cider Contacts
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Cider emailspartnership@shopcider.com10%Confidence score: 10%
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Cider social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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