CIC Triple AdvantageWatch out! No credit report is free!

C
This review was posted by
a verified customer
Verified customer
Review updated:

I logged on to freecreditreport.com to of course get a free copy of my credit report. When you sign up it offers a free credit monitoring service that is mandatory to sign up for (and give your credit card number for). I must not have read closely because I thought that in order to get the service you would have to renew it after 30 days. I was mistaken. Unless you call after 30 days to cancel service the company charges $12.95 a month for a bogus service.

CIC Triple Advantage sends emails to your account after any changes have been posted to your credit report. Ironically, even while I was paying for the service (without my knowledge) I still couldn't access the service. So I was being charged for a service I was not even being provided.

Furthermore, they only refund you up to two months. Luckily I caught it o month three. Please beware and aware!

CIC Triple Advantage
[protected]

When you call do not give them your full credit card number or ss # just give the last four digits of each.

Responses

  • Ke
    Kelli Nor Feb 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Shame on this so called company! Trying to get rich off others. So much for America the land of dishonesty. How dare you! You all have 1 Judge you'll have to face.

    0 Votes
  • Do
    Dorothy Janice Burke Feb 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    A company send in for a credit report on me. I was told I had the right to see what they said about me and dispute anything incorrect. I went to the site, signed in, and filled out a form telling what I wanted. They sent back a report I couldn't understand so I just decided to forget about it until I saw My debit acct. at my bank. They withdrew, $39.95, 12.95, 12.95, and 11.00 Can you help me get my money back On the form they sent I wondered why they asked for so much info that is very personal. I was very uncomfortable with this. They had a good explanation, something like this we need the right acct. I believe this is spam. A check bounced on my account from this and I''d never had another insufficient chekc before in my life. I was terribly embarrassed too. The check was to my dentist.

    Warm regards.

    0 Votes
  • Je
    Jen Feb 15, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I searched them on the Better Business Bureau. They have had 2415 complaints, not to mention several law suits against them in the last 36 months. Somehow they managed to still score a 'B' though.

    Unfortunately, for most of you, they have managed to cover themselves by putting a huge clause in their terms and conditions, as well as making it front page news that when you sign up for your free credit report, you are enrolling in a trial of Triple Advantage.

    The good news, their terms and conditions also include the following:

    'Should you choose to discontinue your membership for any reason before expiration of the then applicable membership term for which you have paid, you may cancel your membership and terminate further billing by calling the toll-free number listed on this Web Site.' The number listed is: 1.888.888.8553

    So, if you have called to cancel and they bill you again, they are breaking federal and state law. If you are planning to call in the future, get the full name, extension, title, whatever information you can from the person you get in contact with. Also tell them they need to send you an email immediately with the cancellation notice. If they refuse, sue the ever-living crap out of them, because they are not allowed to deny giving you proof of termination of a contract in writing under any circumstance. Once you have your proof, if your credit card is charged again, hire yourself an attorney and take them down.

    Phone numbers:
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]
    [protected]

    Names:

    Robert Fosmire, Vice President Customer Care (PRIMARY CONTACT)
    Email: robert.[protected]@consumerinfo.com
    Bernice Parillo, Supervisor
    Email:bernice.[protected]@consumerinfo.com
    Patty Cruz, Customer Service
    Email:patty.[protected]@consumerinfo.com
    Brian Henry, Consumer Resolution Specialist
    Email: brian.[protected]@consumerinfo.com
    Jennifer Leuer, VP Strategic Asset Assurance
    Email:jennifer.[protected]@consumerinfo.com
    Ty Taylor, President/ECD
    Email:ty.[protected]@consumerinfo.com
    Ed Ojdana, Group President
    Email:ed.[protected]@consumerinfo.com

    0 Votes
  • Ju
    Julie Black Feb 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This same exact thing happened to me! I was just wanting to look at my credit report one time and get on with it. Then it turns out that I didn't even get to look at it. My bank account continued to be overdrawn every month which has never happened. I finally got my bank statement and didn't even know what the heck Triple Advantage was. My husband looked it up online and saw that it was a credit report. I didn't even remember giving them my bank account info and I had done it for both my husband and I. So it turns out that my account was being charged for 2 credit reports. I'll probably never get this money back but maybe I can save others from falling into this scam. DON'T DO IT, ITS A CROCK OF ****!!!

    0 Votes
  • Ev
    Evaristo Sanchez Barrenechea Mar 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This same exact thing happened to me! I was just wanting to look at my credit report one time and get on with it. Then it turns out that I didn't even get to look at it. My bank account continued to be overdrawn every month which has never happened. I finally got my bank statement and didn't even know what the heck Triple Advantage was. Please i need to cancel membership.

    0 Votes
  • St
    Steven Conner Apr 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Triple Advantage is a waste of money! First off, they do not provide you with ongoing scores from all three credit reports, only experian, even though they imply that they do. That makes it a waste, because many creditors do not use experian. So what if they tell you about changes to your credit report. The only way that $12.95 per month would be worth it to me is if you could have unlimited access to all three credit bureaus at any time. Unfortunately Experian has just come up with away to get money for nothing by selling a useless service.

    0 Votes
  • Ay
    Ayesha CruZ Apr 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also wanted a "FREE" credit report, and now I have 12.00 missing in my account when I didnt even get anything! WHAT DO I NEED TO DO?

    0 Votes
  • Mi
    Michael S. Spenner Apr 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I incurred unauthorized charges after obtaining a "FREE CREDIT REPORT" on the internet from EXPERIAN.

    The websight that I went to to get this FREE CREDIT REPORT was fraudulently advertising this service, and did not clearly explain that I was joining a service, if it explained this at all.

    Had I not noticed this UNAUTHORIZED CHARGE, my account would have been charged $12.95 per month indefinitely.

    Their info is as follows:
    CIC Triple Advantage
    PO Box 19729
    Irvine, CA [protected]

    [protected]

    0 Votes
  • Ja
    James B Taylor Apr 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Obtained free credit report on-line. I am now being charged $12.95 a month for something i did not order. I have no plans of making this payment.

    0 Votes
  • Ja
    James W. Lyon Apr 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I told CIC Triple Advantage when I received a e-mail thanking me for joining that I was never a member and never intended to be... they sent apology's and turned around and charged me anyway... crooks.

    0 Votes
  • Je
    Jean Reed Apr 25, 2007
    This comment was posted by
    a verified customer
    Verified customer

    CIC Triple Advantage - I asked for a "free" copy of my credit report. A charge of $12.95 appeared on my credit card statement.

    I called and cancelled the service.

    0 Votes
  • St
    Stacey Jackson Apr 26, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I signed up for a FREE credit report, and declined purchasing anything further. They stated they needed my card number for verification, but would not be charging anything to my account. I received a charge for $12.95.

    0 Votes
  • Fr
    Fred Bai Jun 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This should be considered to be scam. This should be reported to not only the BBB but also it should be reported to the authorities for the deceptive practices that they use online. They claim that you cannot get your "Free" credit report unless you sign up for the monitoring service. I was charged even though I did not agree and canceled the internet session. Be careful.

    0 Votes
  • He
    Henry A Barber Jul 28, 2007
    This comment was posted by
    a verified customer
    Verified customer

    This was suppose to be ONE time free credit report, now they won't stop billing my credit card.

    0 Votes
  • Ti
    tina spencer Sep 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Should never trust American economy as we should trust Alqida... the are one and the same!!

    Shame on you...

    0 Votes
  • Ti
    tina spencer Sep 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Living in Irvine is so expensive... of course they should make something like this to be able to live there ....

    It is so sad to see what is happening in the country...

    Their info is as follows:
    CIC Triple Advantage
    PO Box 19729
    Irvine, CA [protected]

    [protected]

    0 Votes
  • Bo
    borat Sep 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I just noticed that under the counter of each item on ebay there is an advertisement if experience there.... free credit report... I am sure ebay is getting some sort of commission from them... what a scam... I am so mad right now!!

    CIC Advantage is Experion... they change the name b/c they knew this scam in a long run might destroy their reputation...

    0 Votes
  • Re
    Rebecca Sep 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    U nfortunately it is all in print with the exception of when you sent email cancellation and still were charged. It also says if you want your free annual report or report go to annualcreditreport.com or you can call the bureaus directly. You just have to read the terms before accepting them its all there in black and white and on the main page in blue and light blue o.O and CIC IS NOT THE BUREAU but is somewhat of a subcompany that is charged for reports just like all other businesses but I'm sure with a discount

    0 Votes
  • Br
    Brian K Mowen Nov 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have just received my bank statement and I too was charged $12.95 and this was after I called before the so called 30 day free trail was up to cancel the service. I also called again tonight after doing a web search and finding this site. We will see if I have any charges again next month. Very dishonest way of doing business. I have just checked my e-mail and finally have a cancellation notice. But Im out the frigging $12.95 What a rip off...

    0 Votes
  • Am
    Amber Klusacek Dec 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I recently noticed $12.95 charges on my account and did not know who was charging my account. I researched it online and realized it was "free"creditreport.com. I was not aware that they were going to charge my account without my permission. I was extremely upset and when I called to cancel my "paid membership" the lady on the phone tried to tell me that I had to keep my membership until the end of the month. I told her "NO CANCEL IT NOW! I do not want anymore charges on my account". I was very mad.

    0 Votes
  • Sa
    sasan soury Dec 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I would like to have some cash advance to pay som bills.

    0 Votes
  • Sa
    sasan soury Dec 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I don't want credit check

    0 Votes
  • De
    Debbie Thrasher May 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    OK, maybe I am stupid but I thought when it said "FREE" that it meant it would not cost you a cent to get!!! Well I was wrong and I just realized that I have "UNAUTHORIZED CHARGES" on my credit card for my husband and myself. I signed up for a "FREE" credit report only in November so ofcourse I just realized I have been charged my this CIC*triple advantage company twice since December.(5 months times 2= 10 x 12.00=120.00. I AM VERY VERY UPSET AND I CALLED THEY WOULD NOT REFUND ANYTHING TO ME AND STILL WOULD NOT TALK WITH ME UNTIL I GAVE THEM MY CREDIT CARD NUMBER AND HE WOULD ONLY GIVE ME HIS FIRST NAME "ED". HE DID TELL ME I COULD SEND A LETTER REQUEST TO CUNSUMER RELATIONS GROUP PO BOX 19729 IRVINE CA [protected] BUT WHAT GOOD THIS WILL DO WE WILL SEE. IF ANYONE ELSE HAS ANY SUGGESTIONS PLEASE HELP!!! THIS COMPANY HAS RIPPED ME OFF AND I AM MAD. I FEEL TOTATLY VIOLATED!!!

    0 Votes
  • Wh
    Whitney Jun 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This is exactly what I thought I read, now it is a 7 day period and it is in bigger print on the front page, but they still sucker you in with the big print "Get Your Free Credit Report Now" and their catchy jingle on tv leading you to believe this is a free service. I guess the saying nothing is for free is right on the dot. I tried to call to cancel it after the first charge was made, which was only a couple of days ago and the man said he suggest I wait until July 2nd so I could get the use out of my money, he told me it was too early to cancel it. I said so it's too early to cancel it? So if I call back July 2nd I can cancel? He tried explaining to me all the services I could get at half price, I tried to explain to him that I did not want or need this service and that I had just wanted to check my credit so that me and my fiance could possibly get a special move-in price for our apartment if both our credits were okay. He insisted that I use the service until July 2nd. I just want to cancel it, I have a baby on the way and don't need to be charged for any services I am not going to use.

    0 Votes
  • Gl
    Glenna Calton Jul 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I checked in on my online bank account and found that $14.95 had promptly been taken out of my account for a company called, CIC*TRIPLE ADVANTAGE [protected]. I DID NOT authroise this transaction. It is a company that apparantly deals with credit reports. I did not order any credit report. This happened today July 11, 2008 and the only thing I can figure out was that I had trouble with the pc hanging up today and had to reboot several times. I did do an update on real player, but I have done this several time before. I couldn't "x" off any pages and had to manually turn off the pc. Then tonight when I check my bank account...there it iwas, CIC*TRIPLE ADVANTAGE [protected] -$14.92 from my balance. I will call the bank in the morning and make it known that it was not an authorized transaction. People! Beware!...Scammers are hiding everywhere.

    0 Votes
  • Nu
    Nuri Jul 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was charged $14.95 though i was told that it was 100% free! The name must deserve what they do! Shame on you!

    0 Votes
  • An
    Anna Windhaber Aug 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Signed up for service I never received and did not want or need!

    CIC is billing me monthly for a service I do not use, do not need and can't seem to stop! I want to cancel but I don' find an address where this I can do, maybe I can do here. I would like to get my money back!

    I don't want to pay monthly 31, 95 US$ for nothing!


    Thank you for your Answer

    0 Votes
  • Ro
    ron P Aug 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They are still active; this kind of ripoff should be stopped, it's dishonest and completely without integrity and ethics. And these are the people that provide credit reports, there is a much more worrying problem here. This is supposed to be a responsible agency and they are acting like thieves.

    0 Votes
  • Sh
    shilo miller Oct 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    triple advantage has been charging my credit card for 2 years and i dint even know it . i checked my credit history and ever sence ive been charge 12.95 a month. i plan to sew them

    0 Votes
  • Pa
    Pat Newlun Nov 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My charge was for $14.95 for something I never signed up for. What a deceptive practice they have going and they need to be STOPPED. I'm definitely taking this further as this is just another example of how some businesses no longer have any ethics.

    I just got off the phone with their Rep and she was very rude to me. I actually had to cancel a service I never even signed up for (crazy!) and then spoke to her Supervisor and told her I wanted my cancellation confirmation emailed to me in writing. She told me I would have it within 24 hours so we'll see if this comes through.

    Thanks for the advise.

    0 Votes
  • Na
    Nancy Dec 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    To cancel CIC Triple Advantage with free credit reports.com, call [protected]. They will hound you for why you want to cancel and try to talk you out of it. Just firmly tell them to stop and that you are not interested, and to cancel you right now and they do cancel you. Unfortunately, I saw a posting not to give my full ss# when they asked for it but it was after I called to cancel...I gave mine because they already had this information. And they also "for security purposes" ask for your mothers maiden name. Guess I'm screwed now for identity theft?

    0 Votes
  • Di
    diana Feb 16, 2009

    We fixed our credit problem using sears office in irvine and used mike and steven to talk to the lenders. We settled for 40% and it was a done deal. The attorney said it was the best yet.

    0 Votes
  • Tl
    Tlr Feb 21, 2009

    Go to Annual creditreport.com for a free credit report once a year.Federal law says that you are entitled to one from each reporting agency_yes it is free!!

    0 Votes
  • Na
    N. Adams Mar 27, 2009

    I was charged twice at $14.95 to my debit card. I am definatly going to follow up on this tommorrow and demand cancellation of this unauthorized service and report them to the BBB. I am hoping for a refund, but after reading through compaint after complaint, I am not holding my breath.

    0 Votes
  • Di
    Diva's5 Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    i had asked to be unscripted& they billed me anyway. now i have no way of contacting them

    0 Votes
  • Re
    Reviewer22987 Nov 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    It's a Rip-Off ----- It is not FREE. The US Attorney General needs to arrest and shut down these kinds of so called Buinessess.

    0 Votes

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