Chowking review: time

I ordered 1 pancit canyon and 3 tofu. It was punched 2:05am december 27 2019 and I got my order at 2:57 am. Is this kind of service would you like your customer to experience? Very poor time management. I am very grustrated since I kept on patronizing your product for the lo gest time. Hope this will be resolved immediately. This is not the kind of service your customer wants!