Chowking
reviews and complaints

kindly evaluate all of your crew esp those whose working at the kitchen because one of your member has Hepa B which is very dangerous especially the way it was transmitted because that infected person prepares the food for your guest and if by accidental cut his/her blood might be transmitted to others. The hepatitis B virus is spread when blood or other body fluid infected with the hepatitis B virus enters the body of a person who is not infected.
Hepatitis B is a liver infection caused by a virus (called the hepatitis B virus, or HBV). It can be serious and there's no cure. According to DOLE Department Advisory No.5 "Currently, many job applicants who are Hepatitis B surface antigen (HBsAg) positive are declared unfit to work without appropriate medical evaluation and counseling."

Un manager n ang pangalan JERRY Hindi marunong mkisama s mga crew nia! Kung mkpgsalita akala mo perpektong tao! Pano mo mppsunod un mga crew mo kung puro k bulyaw! Un sinusweldo nila dyn pinaghihirapan nila! Pero hnd ksma s trbho nila un pgsigaw sigaw mo! Manager k p nmn tpos hnd k marunong pumili ng mga salita n ggmitin mo! Kaya cguro nag AAWOL un ibng crew s inyo! Naku JERRY umayos k ng kilos mo baka ireklamo kta ky tulfo tutal gusto mo nmng mging sikat di b?! Un mga nging managers dyn dti hnd nmn cla gnyan!

Hi,

I would like to complain the juice they served me, pineapple juice to be specific. (March 2, 2020) It tastes like spoiled pineapple. My son who is 5 yrs old was the first to took a sip and he said it tasted different. I tasted it and it is.

I talked to the manager on duty and he said the chiller of the machine was not turned on that's why it tasted different.

I just want them to always check their products specially they serve food. What if it caused harm to my son? You're going to be held liable for it.

Chowking Choices market pasig kumain kami dito nag order kami 10:55pm dumating chowpan rice namin 11:37pm 11:45pm wala pa yung order namin na siopao chicharap beef wanton halohalo kung hindi pa ako nagalit sa manager on duty hindi papa gagawin ng crew imagine unang served sa amin rice chaopan ha. Subrang Lose ang standard dito kapag kumain ka kahit kutcha at service water wala mg sasabi kapa sa crew
Tapos puro oo oo pero mg antay ka ng matagal..sana ayusin ninyo service ninyo nagbayad kami ng tama bigyan din ninyo kami ng tamang serbisyo pumunta kami diyan para kumain hindi para painitin ninyo ulo namin.😠

Name: Howard Co
Contact #: [protected]
Date: February 28, 2020
Time : around 8:30-9:00PM
See pics for reference

We jump in to Chowking SM Pampanga, Ground Floor beside Contis cake store. We ordered a dozen of siomai and wanton noodles. We are given 2 small saucer of chili sauce. Afterwards, we ask for additional chili sauce and i myself directly went to cashier to ask for it and the cashier ask to me to pay 5.00 pesos. Just want to verify if it was necessary to pay knowingly we ordered a dozen of siomai?

Secondly, in my years eating with you Chowking this is the only store that i was asked to pay for an extra chili sauce. How annoying!

Thirdly, prior going to cashier its been 2 to 3mins that occasionally we are raising our hands to get the attention of the crew to ask for the said sauce. That is why i decide to go directly to cashier and ask for chili.

Also, Crew or employees are not approachable. They are tardy! The ambiance is not good, and if im going to give a rating to this Chowking Store i will give a negative zero (0) for them.

LASTLY, ON OUR STAY THERE I HAVENT SEEN EVEN ONE (1) MANAGER. NO MANAGER IS AROUND. IF THERE IS, I THINK THIS WILL BE NOT PUT INTO A FORMAL COMPLAINT.

There is this siomai love promo flaunted on grab, on chowking page. So I placed my order then upon arrival of the driver to the store, the resto staff doesn't know the delivery promo that is dti registered to think it was on its promo dates which is feb 18-24, and I ordered feb 20. The most disappointing part the food arrived without it, and the staff didn't even checked at all on its existence, the chao fam I ordered came coarse, and dry, and cold. The driver arrived on time but the food is old.

Hi. I ordered today feb 18, 2020 at 7:24 pm with order no. 317560. As said in the generated e-mail the order was already sent on the store. We waited for 2 hrs and texted the number attached which is 0908-896-3172 inquiring about the order but there was no reply. I called the p burgos spring cinema branch and was notified that my order wasn't received because they were offline. We waited for 2 hrs and found out that our order didn't pushed through without any advice. I hope you fix this matter because if I haven't called the branch we would have waited for nothing.

Kindly heads up your crew specifically to your dining who are responsible for out pending. Nakakainis lang nag mamadali kasi ako so di nako nag abala pa na tignan ung paper bag ko kung may kutsara kasi nga pork Chao fan lang naman inorder ko . Paki double check namna ung mga utensils. Lagi nalang ganyan pag nagtetake out ako. Halos pare pareho missed out nio utensils LANG. katulad sa festival ck branch.

Good day! Yesterday we had a lunch at chowking u. N station with my co trainees and it was a bad experienced. It's around 12 or 1 pm. The only thing that we wanted to do is to move the tables para sama sama kami later on nagreact ung isang staff wearing blue polo shirt name "jerry". That time saktuhan n nandun sa area ung isang manager narinig ko usapan nila sabi nung jerry sa manager "mahihirapan kasi kami" in front pa namen may tnwag nmn n crew ung manager para tulungan kami pero kami pdin ang nag ayos. After nun nagmamake face n ung staff nagdadabog mag bass out sinara pa nga nya ung area sa likod namen ayaw nyang pa upuan I dont know why. Pero pick hours yun. Ung itsura nya mukhang galit samen. Ung isang ksma ko nwalan ng gana kumaen sa kanya. Ung feeling na hindi kami welcome. And last ung kulay yellow na nilalagay para sa close area nilagay din nya ang masaklap umibabaw pa sa plato sa side namen. He should know the word "customer service" and "manners". Pati ung isang guest sa table idinaan nya sa ulo ung kulay yellow na yan w/out saying excuse me tpos natamaan n walang sorry. Nunh nglagay den samen nyan walang excuse. Sana kung ayaw n nandun kami hinanapan nya kami ng table para mag move mhrap mghanap kce 11 kme and pick hours. Kami n nga nahiya kaya niligpit n nmen pinagkainan nami sana mabigyan ng aksyon ung mga ganetong staff. Thank u.

I would like to file a complaint and a commendation, I've always eaten in fastfood restaurants but this was the first time i got so angry about the service it was around 11pm and after we ordered food i was trying to find seats and then we called the crew and ask them to clean up the table and the crew said "wait lang po mam hanapin ko lang po yung basahan" but it never happened and almost all of the tables are so messy, most of the crews just keeps on walking and i kept observing on the things that they are doing but most of the time they only walk around the restaurant and serve the costumers order but they ignored all the messy tables and never cleaned a single one, but i saw this single crew that keeps working and cleaning and serving, he kept cleaning all of the tables all by HIMSELF and his name was Mark Anthony Pascual(i dont know if i spelled it wrong) and he's the person i would like to commend. And after we ate i ask for his name and told him the things he keeps doing and never talked to the manager about it because my body is like boiling in anger. Mark Anthony Pascual is very dedicated hardworking person to his work.

I would like to complain that my solo parent card was not honored for the first time yesterday Feb 13, 2020 around 6:30 to 7PM. I Bern using it for 2 years and unfortunately not honored by Liza. I was asking for her supervisor but was not available by that time. I would like to complain about it. Instead I bought the food with out any discount. I am with my daughter surfing that time. I know that there is a law re solo parents and can avail discounts on food etc. Hope you answer my query. Thank you.

Ck ortigas avenue rosario pasig city.

I order for take out around 8am in the morning, with the staff named jed, also the one who served my order, thinking that it was all complete, because he said its all complete, till i check my coffee, he served me a hot tea, so i rushed back to the store, it was a waste of time. On the same day i came back with my friends around 11:44 in the evening, we ordered again, then they served us a drink with thick oil on the glass, so i ask to replace it, the food came at 12:12am, i tried to update for the food, but the server do bussing so i remained silent for 26 mins, i even ask for a complemetary sauces, coz the cashier did not gave me any sauces, until the food was served, yet it is not what i ordered, but still i remained silent, it is clear that the staffs are lack of knowledge, imagine, two mistakes, on one person, on the same day, that was my first time to visit the store, and that will also be the last.