Chowking review: Bad rm attitude towards rider

Good day! Can i ask if the Rm can ban a rider and not getting any order from him? Last Nov.1 2023 the rider and cashier misunderstood each other. The cashier punch a wrong quantity and then the rider was waiting for about 15minutes but when he got the order only 1pc of chowfan only it supposed to be 3, then the rider ask the cashier and to make a story short the MANAGER shout to her employees to make it 1minute preparation and make sure the rider hear it and then the rider ask the manager why are you shouting the manager replied she was shouting her employees which is not good. And then Today nov2 2023 tha RM of the establisment told the rider that he is ban in that kiosk and cant order food. ALWAYS REMEMBER that a rider is also a customer chowking here in CITY MALL VICTORIAS CITY NEGROS OCCIDENTAL THE STAFF AND CREW IS NOT CUSTOMER FRIENDLY. I am a customer also after in that incident what if the rider deliver it in a customer then tha place is miles a way i hope they consider the rider gas an ka kapoy!