Chicken Express review: the place, workers

My family and I love chicken express and the last few times we've came to this location. It has been dirty, all tables had crumbs on them. My husband had to go get napkins to clean the table we ate at. Once we got our food we realized we needed an extra plate. My husband waiting for the lady to come back inside from talking to her friend outside just to get help. Need improved! Employees don't smile they seem like that hate their job. Rushes you when your ordering.