SUBMIT A COMPLAINT

Changi Airport Groupsecurity services

Recently I was on transit from Heathrow via Changi T2 airport to Brunei.
I had brought with me a bottle of whiskey that I bought from Heathrow duty free shop. It was properly sealed with tamper proof plastic bag but was not transparent. Because it was not transparent when I try to check through the boarding security, I was told I could not bring it on board. I told the security that I bought it in a duty free shop in heathrow and had the receipt to show for it. Eventually I had to abandon my alcohol. My understanding was that if bottle alcohol was sealed in a tamperproof duty free shop I can bring it through. Can you clarify for me what is the standard if I am on transit and what dutyfree products I can bring through during transit.

An
Oct 10, 2019

Post your comment