Changi Airport Groupcheck in boarding pass details correct but luggage tag to another person

A Jun 29, 2019
This review was posted by
a verified customer
Verified customer

I checked in at Changi Airport Terminal 2 Line 10 scoot airlines checkin counter @ 29th Jun @TR904. My boarding pass printed correctly but the luggage tag given to me was totally another person name and another person flight details.

My luggage lost when I reached my destination and I contacted scoot airlines sg number for 4 hours only manage to make a report unfortunately they have no clue what's happening.

I hope to remind everyone to check your boarding pass and luggage tagging when you checkin at the counter line 10.

I have feedback to Feedback Changi and hope the team can help on this case. Thanks

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.