Certs review: Deposit $498 scam ( 3 comments)

Certs, Inc. has scammed me out of $498. On June 27 2008 7:45 pm I attended
a
time share presentation for Royal Palm Vacation (AKA: World Vacations) in
which
I was promised a Cruise from Bayonne, NJ. to Bermuda for both my wife and
I.
Certs, Inc. requested $249 per person for port charges, Taxes and Fees. I
sent
out full payment of $498.00 by postal money order on 8/4/08 for both my wife and I. The expected
sailing dates promised were for the following year in 2009. After waiting
a
year for this long awaited and much needed vacation we were notified by
mail 1
month prior to the trip that it was cancelled! The two options given to us
were
to choose another sailing date 1 year away in 2010 or request a refund.
Of
course we requested a refund. We signed the required form and submitted
by
registered mail to Certs, Inc. at 424 East Central Blvd. #413 Orlando, FL
32801
on 09/17/09. I was told it would take 4 weeks for a refund. I have been
waiting ever since for my refund! I must have called Cert, Inc. at phone
number [protected] over 60 times and all I get is a recording. No one
ever
picks up and you can not leave a message either. The recording instructs
you to
send your questions by email and I have done that as well several times
with no
response. It is now 7/15/10 and we have yet to receive our refund or any
correspondence from Certs, Inc. I have everything documented. I have also
filed a report with /link removed/ This company has scammed many
people
out of their hard earned money! What troubles me the most is that Certs,
inc is
collecting taxes for these cruises and not submitting the taxes which
makes
that a federal crime!