Menu
CedCommerce Customer Service Phone, Email, Contacts

CedCommerce
reviews and complaints

CedCommerce's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.cedcommerce.com
www.cedcommerce.com

Learn how the rating is calculated

1.5 28 Reviews 16 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CedCommerce reviews 28

ComplaintsBoard
S
10:06 pm EDT
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Impressed with CedCommerce's Online and Ecommerce Expertise!

Me and my team at RoofSmart Pads have been working with CedCommerce for a little over a month now and let me tell you, we are blown away by their work. Their communication is top-notch, always fast and professional. They really know their stuff when it comes to online and ecommerce presence and performance.

One thing that really stands out about CedCommerce is their availability. They have teams working around the clock, so there's always someone there to help you out. We've had a few calls with them, but we mostly communicate through email so we can have everything in writing and refer back to it later.

The team working with us is amazing. They take the time to send us screenshots and explain the steps they've taken to fix any issues. They really want to educate us along the way so we can have more control over our online presence.

We get at least two very thorough written reports per month, and if we want, we can schedule a call to go over them with the team. It's really helpful to have someone explain everything to us in detail.

Overall, we would absolutely recommend CedCommerce to any company looking to improve their online, ecommerce, and social media presence. They are the real deal and we are so impressed with their work. We know you'll be just as impressed as we are!

Read full review of CedCommerce
Hide full review
ComplaintsBoard
A
3:08 pm EDT
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Disappointing Experience with CedCommerce: Poor Communication and Results in Social Media Advertising

I recently hired CedCommerce to help me with social media advertising on Facebook/Instagram and organic advertising on Pinterest. At first, I was a bit hesitant because they told me that I had made a serious mistake while setting up my business advertisement account on Facebook and Instagram. However, I decided to give them a chance and we had several meetings to initially set up.

The person in charge of Facebook/Instagram took quite a long time to set everything up, which was a bit frustrating. Sometimes I had to wait for a couple of hours, even though I was told it would only take 30 minutes initially. One time, she even tried to set up a store on Facebook, but it wasn't working. After an hour of trying different things, she finally told me that the store wasn't available in my country. I felt like she wasted my time, and if she was an expert, she should have known that beforehand.

Despite these issues, I did have some sales after hiring them. However, it wasn't enough for the amount of money I paid for advertising over the course of 4 months. I only had 7 total sales, which was disappointing. When I contacted the person in charge of the project, she kept blaming me for having issues with my store and said they did their best. I asked her why she didn't tell me about these issues earlier, but she ignored me.

To make matters worse, I realized that they did not stop the ads running until now and they did not notify me about it. As a result, I had to pay several hundred dollars for advertisement costs to Facebook. I was not happy about this and felt like this company was not professional.

Overall, I would not recommend CedCommerce to others. While they did help me get some sales, it wasn't worth the amount of money I paid for advertising. Additionally, their lack of communication and professionalism was frustrating.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
G
5:54 am EDT
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Avoid CedCommerce - Disappointing WooCommerce Integration Solution

The experience I had with CedCommerce was far from pleasant, and I felt compelled to share my thoughts. I was looking for a reliable WooCommerce Shopee Integration solution, and after researching various providers, I decided to give CedCommerce a try. Unfortunately, it turned out to be a big mistake.

First and foremost, there was no trial available, which meant that I had to commit to the purchase without fully testing the product. I was willing to take the risk since they offered a 30-day refund policy, or so I thought. However, when I encountered numerous issues with the plugin, I found out that the refund policy was pretty much useless. The only response I got from their support team was that they would solve the issues for me, without offering any practical solution or timeline for resolution.

The problems I faced were plenty, and it was evident that the product was not adequately tested before being released. I had trouble uploading new products and adding variations to existing ones. The plugin was just not functional, and I had to rely on the developer's assistance in most cases. For instance, it would take me minutes to add variations to a product in Shopee, but with CedCommerce, I was spending hours, and in some cases, still couldn't achieve my goal.

As if that wasn't enough, I also purchased their WooCommerce Lazada plugin, which had similar issues. The developer had to upload products for me, and when I tried to do it myself, the same problem occurred. I found the whole experience to be a waste of my time and money. I think it's unacceptable to release products that don't perform as advertised, and it's even worse when the provider refuses to issue a refund as promised.

In conclusion, I would advise anyone looking for WooCommerce integration solutions to steer clear of CedCommerce. The lack of trial, poor quality, and unresponsive support do not make for a fruitful purchase.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

CedCommerce CedCommerce: A Nightmare Experience, Fraudulent Business Practices

My experience with CedCommerce was a complete nightmare. Initially, I downloaded their application to integrate with Google Shopping and during the trial period, it seemed to work perfectly. However, things took a turn for the worse shortly after I paid them. The application failed on me and I reached out to them for a solution, unfortunately, I received no response from their team. This left me feeling frustrated and out of options.

As a result, I decided to fill a dispute with PayPal and that's when one of their managers contacted me. He informed me that the person who was supposed to be monitoring my account was in the hospital which was somewhat understandable. Nonetheless, this didn't make things any better for me, as I had already lost a considerable amount of money. The manager did apologize profusely and promised that they would make things right.

I kept monitoring the performance for a while and it worked for a little bit. Unfortunately, this was short-lived as it eventually broke down again causing me to lose hundreds of dollars in products that I had already shipped to customers because Google never received the tracking numbers. I was left feeling devastated, as I had spent so much time and energy trying to make their application work for my business.

Their solution was to offer me two more free months of their application, which was completely unacceptable. Their software was junk and clearly didn't work as advertised. In fact, it was quite the opposite. It caused me more harm than good.

In my opinion, these guys shouldn't legally be allowed to operate in the US. They have no concept of the term FRAUD and are purely in business to scam people. They are nothing but liars who have no integrity and don't stand behind their product. I would never recommend CedCommerce to anyone, and I urge others to stay far away from this company.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Disappointing and Unacceptable: My Experience with CedCommerce

and unacceptable. I am extremely disappointed in CedCommerce and would not recommend them to anyone.

I had high hopes for CedCommerce before purchasing their product. I read many reviews online, some of which were negative, but I saw that they were actively responding to customer complaints and trying to resolve the issues. However, my personal experience with them has been a complete nightmare.

I purchased a plugin from CedCommerce, hoping it would improve my website's functionality and help me sync my listings on different marketplaces. However, as soon as I installed the plugin, my website started malfunctioning. The plugin disabled certain features on my site and messed up the listings that I had synced before. I reached out to CedCommerce's support team immediately, hoping they would help me fix the issue. But their support was virtually non-existent.

I found it incredibly frustrating that their support team was only available during a small 2-hour window in the middle of the night. This meant that I had to stay up late and wait for their response. And when they did finally respond, their solutions were often unhelpful and only made things worse.

Not only was their support team unhelpful, but their product was also of poor quality. The plugin looked like it was made by inexperienced developers. Many features were missing, and the ones that did work were buggy. It was clear that the plugin was not fit for purpose.

I decided to remove their access to my website after I found out that some of their files had been messing with my web server. I don't trust CedCommerce anymore, and I want my money back. However, they have refused to refund me, leaving me feeling frustrated and angry.

Overall, my experience with CedCommerce has been incredibly disappointing. I would not recommend them to anyone, and I would urge potential customers to stay away from them. Their customer service is poor, their product is of low quality, and they are unprofessional in their dealings with customers.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Beware of CedCommerce: Unprofessional Service and Refusal to Refund Buggy Module

I recently purchased an extension module from CedCommerce website, hoping to improve my e-commerce operations. Unfortunately, within less than two weeks of using the system, I noticed some concerning bugs. Whenever I reported the problems to CedCommerce, they appeared to change the topic and avoid addressing the issues directly. I found myself having to repeat my questions several times and even engage in arguments with their team before they finally admitted to the problems.

To my disappointment, the same issues kept resurfacing within the next two weeks, and even more bugs began to appear. Despite my countless complaints to their sales department, I felt like they were merely diverting me to their technical team and providing quick fixes that often involved patching incorrect figures and altering wrong quantities in my database.

Adding salt to the injury, CedCommerce has refused to issue me a refund for the buggy module that has messed up my entire operation. This experience has led me to believe that they are not a professional company and may even engage in scamming people out of their hard-earned money.

I strongly believe that other people should be wary of CedCommerce, especially given their tendency to track negative posts and have them deleted from the internet. As a victim of their shoddy service, I urge you to think twice before opting for their services, especially since I had to pay a whopping $299 for a module that turned out to be a complete waste of my time and money.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Unparalleled expertise and assistance from CedCommerce team - A review from Robin, owner of Boiq.se

There are no words to describe the level of expertise and assistance that I have received from the CedCommerce team. I have had the pleasure of working with them for over a year now on countless projects and they never disappoint.

Their knowledge of Woocommerce is unparalleled, and I have been able to purchase plugins such as Cdon marketplace, Fruugo, and Google Shopping that have been incredibly helpful in streamlining my business. Any issues or conflicts that I have encountered have been quickly resolved by their team.

Whenever I require custom work, their rates are more than fair and their team is always patient and willing to work with me. They recently created a fully automated shipment booking system for me that has been a game-changer. I must especially thank Atul Verma and his team for their incredible patience and hard work.

Most recently, they went above and beyond to optimize my Google integrations, even taking the time to adjust my settings and ensure that everything was working flawlessly. Aman and Ankit Gupta were absolutely fantastic, and I cannot thank them enough.

I also want to give a special thank you to Edward, my go-to guy, who is always available to answer any questions I may have and put me in touch with the right people.

I cannot express enough gratitude for all of the help that CedCommerce has provided for me thus far, and I look forward to working with them on many more projects in the future.

Warm regards,
Robin
Owner of Boiq.se

Read full review of CedCommerce
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Avoid CED Integration Solution with Wish: Unprofessional and Unethical Practice

I recently used CED as an integration solution with Wish, but unfortunately I had a very negative experience. Despite my initial hopes, the App never functioned correctly. There were a number of issues, including my inventory being removed randomly, shipping prices being set to $0.00, and products not being published to the correct warehouse.

Despite reaching out to the team at CED numerous times over a period of two months, my issues were never resolved satisfactorily. I kept receiving messages like "rest assured sir, we will fix the problem" and "please know sir, we are working on the problem", but there was never any follow-up or action taken on their part.

To make matters worse, even after canceling my subscription to the App on June 10th, 2021, I was billed again for July without authorization. I have sent numerous messages to their support team, but have received no response. Adding insult to injury, when attempting to process a refund through PayPal, I was blocked because of the way BigCommerce structures their cancellation process. It seems that CED is fully exploiting a loophole in BigCommerce's system, which is concerning to say the least.

Overall, I would not recommend CED to anyone. They are unprofessional and unethical, and I wouldn't wish this experience on my worst enemy. If you are in need of an integration solution like this, I would strongly advise finding another provider. It's troubling to see that BigCommerce continues to allow CED to operate on their marketplace, given the harm they have caused to so many customers.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

CedCommerce An Honest Review of CedCommerce: Great Support, But Improvements Needed

Let me start by saying that I was asked to provide an in-depth review of CedCommerce. So here it is – a detailed, honest review of this platform.

First off, let me start with the positive aspects. CedCommerce is a plugin that gets the job done and does it well. Their technical support team is excellent and manages to resolve any issues that might arise within a reasonable timeframe. If you need any customization work done, their team will provide it at a reasonable price and deliver within the promised timeframe. Additionally, they are easily accessible via Whatsapp, so contacting them is a breeze.

However, there are certainly some areas for improvement as well. One of the biggest drawbacks of CedCommerce is the lack of a dedicated site to test the plugin. Despite requesting one, users are expected to test the plugin on a shared site, where settings are constantly being reset, making extensive testing a challenge. Furthermore, the plugin is not complete, as there are certain core functionalities missing such as updating cancelled or completed orders (which requires paying extra to get incorporated). So, it is important to test the plugin extensively to see if it meets your specific needs.

In addition to the challenges with testing, documentation is also severely lacking. As a result, users are left with a lot of guesswork and trial and error in order to fully understand how to use the platform to its potential. This includes server and hosting environment, which can be quite complex and overwhelming for those who are not tech-savvy.

Lastly, it's important to note that it appears technical support is provided by just one person, so if he is on leave, you might be stuck waiting.

In conclusion, while CedCommerce has some great features and provides excellent support, there are certainly some areas for improvement. Test sites should be dedicated and provided to users to allow them to properly test the plugin and core functionalities of the plugin should be included without requiring payment. Furthermore, documentation should be expanded, so users have a clear understanding of how to best use the platform.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Cedcommerce Delivered Outstanding E-commerce Solutions with Unmatched Expertise and Excellent Service

My experience with Cedcommerce has been exceptional! I must say, I was impressed by their professionalism, expertise, and outstanding service. On top of that, their team members are friendly and always ready to assist you whenever you need them. They are simply the definition of excellent service!

What sets Cedcommerce apart is their unparalleled expertise. Their team of developers is highly skilled and knowledgeable, which reflects in their work. They left no stone unturned to ensure that my e-commerce platform was up and running without any glitches. Their support team is always available, round the clock, to address any concerns that may arise.

I have been in the e-commerce industry for over eight years now and have worked with many shop and ERP systems and development teams. However, Cedcommerce stands out from the rest with its excellent work ethic, quality service, and unmatched expertise. They are truly the best!

I would strongly recommend Cedcommerce to anyone looking for reliable, professional, and highly competent e-commerce solutions. They truly exceed your expectations and go above and beyond to deliver the best results. Their dedication to delivering quality work and excellent service is unmatched. You will not be disappointed!

Read full review of CedCommerce
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Beware of CEDcommerce - Poor Service, Hidden Costs and Greed!

Around 18 months ago, we had some dealings with CEDcommerce and their Magento 2 to Etsy integration. While we were satisfied with the final result, it came at quite a hefty cost. There were a significant number of bugs in the initial installation and it took us a lot of time and effort to identify and report them to CED who, to their credit, were relatively prompt in rectifying each one of them. However, it took us around 6 months before everything was working as expected.

Although we had paid an initial amount of $500 for the extension, we were soon told that we needed to pay an additional service contract fee for customizations. This essentially translated to fixing bugs that should have never been present in their first version! After this, the extension finally started running smoothly and Etsy became an integral platform for our business.

Recently, we identified the need to upgrade Magento from v2.1 to v2.3. This is a huge and costly project that requires patching of over 30 extensions by our third-party IT team. Surprisingly, all the other companies were providing patches for free, but not CEDcommerce. They refused to offer a patch without charging us another $450, claiming that they need to re-do the customizations, which we feel should be part of their base code for all customers. This raises serious questions about their professionalism and commitment to customer service.

Overall, we would advise others to avoid doing business with CEDcommerce. While they may initially appear to be a reliable company, they seem to care more about making money than providing high-quality service. We regret the fact that we had to engage with them in the first place and would urge others to be cautious, especially when it comes to updates or any further issues with the extension where their greed may once again come into play. Shame on CEDcommerce!

Read full review of CedCommerce
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

CedCommerce Disappointing experience with CedCommerce: False promises, additional costs, and unprofessionalism

I recently had an experience with CedCommerce, and I have to say I was extremely disappointed with the outcome. I had a chat with them prior to subscribing and was promised that the app would automatically synchronize inventory and orders. However, after subscribing I quickly found out that this was not true. I was told that the first 10,000 SKUs would be uploaded for free, but anything beyond that would come with an additional cost. Furthermore, mapping the inventory with the marketplace catalogue had to be done manually, and they requested that I do it myself! I had no idea where to start, so I ended up paying even more money for them to do it for me.

We had agreed that the job would be done in two weeks. However, it wasn't until two months later that I realized half the job had not been completed, and many of the items they listed were in the wrong categories. It was a complete disaster, and I felt like I had wasted so much time and money.

One major issue was that all payments had to be done through Shopify, which made it very difficult for me to get a refund. I reported the problem to Shopify, but they were unable to help since their policy is that they cannot refund money paid to developers unless the developer agrees to it. Unfortunately, CedCommerce refused to agree to the refund, so I lost all my money.

Overall, I would not recommend CedCommerce to anyone. They did not do what they promised they would do, and they seemed completely unprofessional. It's disappointing that they wasted my time and money and that I didn't get anything done in the end.

Read full review of CedCommerce
Hide full review

CedCommerce complaints 16

ComplaintsBoard
Z
2:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Mixed Experience with CedCommerce: Frustrating Support, but Responsive Customer Service

So, I was trying to get the Reverb Marketplace Integration up and running, but it just wouldn't cooperate. I mean, sometimes these things happen, right? I wasn't too worried about it, so I decided to reach out to the chat support to see if they could help me out. They told me that the technical team would be in touch, so I gave them my email address and waited patiently for a response. And waited. And waited some more.

I tried following up with them on chat, but they were pretty dismissive and didn't seem too interested in helping me out. I even sent a few emails asking for an update, but I never heard back from anyone. After three long weeks of waiting, I finally decided to throw in the towel and delete the app. I mean, what else was I supposed to do?

I was pretty frustrated with the whole experience, so I decided to leave a bad review. I mean, if they weren't going to help me out, then I wanted other people to know about it. But wouldn't you know it, within 24 hours of leaving that review, a representative from CedCommerce reached out to me.

Now, I'm not saying that I suddenly had a change of heart or anything, but it was nice to see that they were at least trying to make things right. They didn't really give me any explanations or anything, but I guess that's not really what I was looking for. I just wanted to know that they cared about their customers and were willing to go the extra mile to make things right.

Overall, I'm still a little hesitant to recommend CedCommerce to anyone, but I will say that their customer service team seems to be pretty on top of things. I mean, they obviously care more about their reputation than earning it with adequate service, but I guess that's just the way things are these days.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
L
12:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Terrible Experience with CedCommerce: Dishonest and Unreliable Company

I had a terrible experience with CedCommerce. If I could give them a negative rating, I definitely would. They took $1,000 from me and didn't deliver what they promised. I was supposed to have a fully functional website where I could sell my products, but they left out a crucial part of the job. I even have a screenshot to prove it.

What they did to me was just plain wrong. It's not fair that they can take advantage of people who are struggling to make ends meet. They have no morals and are just out to make a quick buck. I hope that one day they get what's coming to them.

To make matters worse, I paid both installments for the job. The first payment was supposed to be made before any work was done, but they didn't follow through with that. Instead, they took the second payment first. It's just another example of how they don't care about their customers.

Overall, I would not recommend CedCommerce to anyone. They are dishonest and unreliable. Save yourself the trouble and find a different company to work with.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
S
9:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Disappointing Experience with CedCommerce: Slow Loading Times and Deleted Codes

I recently had an experience with CedCommerce that left me feeling disappointed and frustrated. I had paid $1050 for the ceniapro theme and some customisation work in July 2021. They installed the theme and showed me on a staging server, but unfortunately, the server was very slow and it took a whopping 6 seconds for each page to load. This was definitely not up to today's standards, and I was not happy with the user experience.

Initially, I had only given them the order to make my website work faster and provide a better user experience. However, they pointed out that the server had issues, and so the actual installation was put on hold while they worked on making it faster. I decided to migrate my entire content to a new server and asked them to implement it. However, to my dismay, they informed me that they had deleted all the codes, and I would need to pay everything again.

I was extremely disappointed and felt like I had lost my money. I know it was my mistake for trusting them to do the work for the money paid, but I would like to personally request that anyone who gives them a work order should only make payment after getting the entire work done. It's always better to be safe than sorry.

Overall, I would say that my experience with CedCommerce was not a positive one. While I appreciate their efforts to fix the server issues, I was not happy with the slow loading times and the fact that they deleted all the codes. I hope that they can improve their services in the future and provide a better experience for their customers.

Read full review of CedCommerce
Hide full review

Is CedCommerce legit?

Our conclusion: After a detailed review, ComplaintsBoard finds CedCommerce to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CedCommerce is known for their high standards and safety. If you're thinking about dealing with CedCommerce, it's wise to check how they handle complaints.

CedCommerce earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

CedCommerce has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

CedCommerce has claimed the domain name for cedcommerce.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Cedcommerce.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cedcommerce.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for CedCommerce have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up CedCommerce and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Cedcommerce.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While CedCommerce has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 16 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The registrar associated with CedCommerce has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We have detected an internal review system on CedCommerce's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Beware of CedCommerce: Long Lead Time and Poor Support

I recently stumbled upon CedCommerce's website and was immediately impressed by the range of products they offer. Their products promise to make transactions a breeze and automate processes for your business. They offer off-the-shelf products that can be downloaded and installed with ease, without any errors. However, I soon discovered that my experience with CedCommerce was far from satisfactory.

While I understand that different applications from different owners may have variations due to modifications, my experience with CedCommerce was worse than just modifying or fixing their particular module. To my surprise, I found out that they only create the product from scratch after you have made the purchase. This can lead to a long lead time of months before you can even start using the product. And even after creating the product from scratch, I experienced a lot of errors and bugs.

Another issue I faced was with their support. They claim to offer 24/7 support, but this is far from the truth. Their support team only works during India working time, with no support available on weekends or holidays. This can be a major inconvenience for businesses that operate globally and require round-the-clock support.

In conclusion, I would advise anyone considering CedCommerce to beware of their claims of ready-made products and 24/7 support. While their products may seem impressive at first glance, the reality is that they may take months to create and come with a lot of errors and bugs.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Avoid CedCommerce - Disappointing WooCommerce Integration Solution

The experience I had with CedCommerce was far from pleasant, and I felt compelled to share my thoughts. I was looking for a reliable WooCommerce Shopee Integration solution, and after researching various providers, I decided to give CedCommerce a try. Unfortunately, it turned out to be a big mistake.

First and foremost, there was no trial available, which meant that I had to commit to the purchase without fully testing the product. I was willing to take the risk since they offered a 30-day refund policy, or so I thought. However, when I encountered numerous issues with the plugin, I found out that the refund policy was pretty much useless. The only response I got from their support team was that they would solve the issues for me, without offering any practical solution or timeline for resolution.

The problems I faced were plenty, and it was evident that the product was not adequately tested before being released. I had trouble uploading new products and adding variations to existing ones. The plugin was just not functional, and I had to rely on the developer's assistance in most cases. For instance, it would take me minutes to add variations to a product in Shopee, but with CedCommerce, I was spending hours, and in some cases, still couldn't achieve my goal.

As if that wasn't enough, I also purchased their WooCommerce Lazada plugin, which had similar issues. The developer had to upload products for me, and when I tried to do it myself, the same problem occurred. I found the whole experience to be a waste of my time and money. I think it's unacceptable to release products that don't perform as advertised, and it's even worse when the provider refuses to issue a refund as promised.

In conclusion, I would advise anyone looking for WooCommerce integration solutions to steer clear of CedCommerce. The lack of trial, poor quality, and unresponsive support do not make for a fruitful purchase.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce CedCommerce: A Nightmare Experience, Fraudulent Business Practices

My experience with CedCommerce was a complete nightmare. Initially, I downloaded their application to integrate with Google Shopping and during the trial period, it seemed to work perfectly. However, things took a turn for the worse shortly after I paid them. The application failed on me and I reached out to them for a solution, unfortunately, I received no response from their team. This left me feeling frustrated and out of options.

As a result, I decided to fill a dispute with PayPal and that's when one of their managers contacted me. He informed me that the person who was supposed to be monitoring my account was in the hospital which was somewhat understandable. Nonetheless, this didn't make things any better for me, as I had already lost a considerable amount of money. The manager did apologize profusely and promised that they would make things right.

I kept monitoring the performance for a while and it worked for a little bit. Unfortunately, this was short-lived as it eventually broke down again causing me to lose hundreds of dollars in products that I had already shipped to customers because Google never received the tracking numbers. I was left feeling devastated, as I had spent so much time and energy trying to make their application work for my business.

Their solution was to offer me two more free months of their application, which was completely unacceptable. Their software was junk and clearly didn't work as advertised. In fact, it was quite the opposite. It caused me more harm than good.

In my opinion, these guys shouldn't legally be allowed to operate in the US. They have no concept of the term FRAUD and are purely in business to scam people. They are nothing but liars who have no integrity and don't stand behind their product. I would never recommend CedCommerce to anyone, and I urge others to stay far away from this company.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Nightmare Experience: Avoid CedCommerce for Your E-commerce Solutions

If you are on the lookout for an e-commerce solution provider, you need to research well and consider all options before finalizing on one. Unfortunately, if you end up choosing CedCommerce (cedcommerce.com), then be prepared to have a nightmare experience.

Their integration system is flawed, and it can cause a lot of problems for your online business. For instance, the pricing of your products, inventory counts, and even sizing options can all go haywire. If you have Etsy or Shopify stores, then it can be an absolute disaster.

The worst part is that CedCommerce's integration process is so bad that it can even delete your sizing options altogether. And if that wasn't bad enough, the system might assign the cheapest pricing option to the most expensive size option automatically. This issue can lead to customers getting the wrong price for the products.

Their whole setup and execution are nothing but garbage services. It can cause endless headaches, not to mention the added problem of wasting your valuable time and money. One can only hope to avoid CedCommerce at all costs.

In conclusion, if you don't want to struggle with redoing all your online business listings on both Etsy and Shopify, then it's best to avoid CedCommerce. It's better to invest your time and resources in a service provider that can offer you accurate, efficient, and reliable integration services for your e-commerce needs.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Disappointing Customer Service and Subpar Product: My Experience with CedCommerce

As a customer of CedCommerce, I must say that my experience has been less than ideal. I recently found myself in need of canceling my subscription and have been struggling to do so for over a week now. I have tried every communication method listed on their website, but it seems like they are avoiding my inquiries concerning this matter.

It is quite disappointing that their customer service seems to be lacking in responsiveness, especially considering that the subscription fee is only $20 a month. It gives the impression that they might be more interested in acquiring new customers than ensuring the satisfaction of their existing ones.

Furthermore, I must admit that the product itself is not up to par in comparison to other options like Alidrop or the Aliexpress CSV extension. These alternatives are much easier to use and significantly more efficient at catering to their customers' needs.

In conclusion, while CedCommerce might have had some appeal in the beginning, I can no longer recommend them. Their poor customer service and subpar product are significant drawbacks that outweigh any possible benefits. Go with another option if you want to have a positive and functional online selling experience.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce CedCommerce Walmart Extension for Magento Review: Mediocre Experience, Unreliable, Not Recommended

I'm sharing my honest opinion about cedcommerce.com, specifically their Walmart Extension for Magento. To put it bluntly, I would not recommend this extension at this time. It is still in beta and there are numerous bugs that can make the experience quite frustrating. While it can work well on occasion, it often fails to synchronize correctly with Walmart's system. This has led to wasted time and resources as our IT team had to collaborate with theirs on many occasions to get it working properly. It's worth mentioning that our IT team had to identify the code errors and report them to cedcommerce.com before they could fix them. The installation process is also not as seamless as it should be, leading to further delays and confusion.

Overall, I find the Walmart Extension to be unreliable. It's confusing and not yet finished, yet we were charged as if it were. The experience was certainly mediocre, and I don't believe it's worth the investment until it is fully optimized and bug-free.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Challenging experience with CedCommerce's Etsy Connector for BigCommerce

My team decided to give CedCommerce's Etsy connector a try to connect our thriving BigCommerce store with Etsy and we unfortunately encountered several setbacks. It was indeed a challenging task to integrate the plugin into our system and things only seemed to get worse as we tried to work with it. Our inventory failed to synchronise correctly and we found ourselves constantly engaging in chats with the CedCommerce support team as they tried to solve the problem. It was an extremely frustrating ordeal as every morning was met with yet another technical glitch we had to address. Nevertheless, we persevered and gave the product an entire month to prove its worth but unfortunately, the issues only seemed to compound and we were forced to cut our losses.

Despite our ill-experience, I must commend the CedCommerce support personnel for their responsiveness and dedication to fixing the issues. They worked tirelessly to sort out the problems, but sadly, we were left with huge inventory issues that couldn't be mitigated.

In the end, we had to look elsewhere and Sellbrite proved to be a much more dependable solution. Their user-friendly interface coupled with prompt and efficient support allowed us to effortlessly manage our inventory across multiple channels. While we can't speak for everyone, our experience with CedCommerce's Etsy connector was far from ideal.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Disappointing Experience with CedCommerce: Questionable Quality and Additional Fees

I have had quite a frustrating experience dealing with CedCommerce and I feel compelled to share my experience. Firstly, I must say that their scope of services extends to various aspects of e-commerce and they seemingly appeared to offer a solution to our need for an omnichannel system within multiple platforms. However, the whole process turned out to be quite disappointing, and to be frank, not worth the hassle.

Initially, the time frame given for completion was reasonable, but the final output of quality was below par and required additional work. Even after submitting payment, we were astonished to be hounded for more money for simple functions like importing products. Needless to say, we were taken aback and felt extremely shortchanged by the experience. It was quite disheartening to be caught up in a situation with a company that we trusted to deliver on their promises.

What was even worse was that we had to deal with what felt like the stereotypical Indian scammer we often hear about – a disreputable company that was more interested in scamming instead of providing quality service. To say that we were incredibly frustrated as a result of this experience with CedCommerce would be an understatement.

In terms of the actual system we received, we can't recommend it. It didn't function properly, and we were not satisfied with the product at all. It was an omnichannel system that was meant to work across multiple e-commerce platforms, however, it failed to work as expected. When we requested a refund, CedCommerce refused to comply and claimed they had fulfilled their part of the bargain. The overall experience was not pleasant, and we certainly wouldn't recommend dealing with the company if you're looking for good quality service.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce CedCommerce Plugin Review: Disappointing Experience & Lack of Support for Jet Integration

As someone who has purchased the CedCommerce plugin, I can honestly say that I have been extremely disappointed with my experience so far. Unfortunately, 6 months down the line since my initial purchase, my products are still not showing up correctly on Jet, which has made it incredibly difficult for me to sell my products through this platform.

One of the biggest issues that I have had with CedCommerce is their lack of support. In fact, I would say that their support is some of the worst that I have ever encountered. Despite spending countless hours working with them to try and resolve my issues, I have never felt confident that they actually understand the problems that I am facing. In addition to this, I have found that CedCommerce is not even partnered with Jet.com, which has made it virtually impossible for them to resolve the issues that I am experiencing.

Overall, I have found my experience with CedCommerce to be incredibly frustrating, and I would definitely not recommend this plugin to other sellers who are looking to optimize their listings on Jet. Despite spending many hours and significant amounts of money trying to work with this company, I have not seen any positive outcomes, and I believe that other sellers would be better off investing their resources elsewhere.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Disappointing and unprofessional experience with CedCommerce: a cautionary tale

experience!

My personal experience with CedCommerce was extremely disappointing and frustrating. I had a buggy extension on my website that needed troubleshooting, so I reached out to their team and gave them access to my site. Unfortunately, things only went downhill from there.

After their developers started working on the extension, I found that my homepage had been wiped out without any clear explanation. When I tried to get in touch with their customer service team, the experience was equally frustrating and disheartening. Not only were they unhelpful, but they also called me a liar and insinuated that I had broken my own site in order to blame them. It was incredibly unprofessional and left me feeling very distrustful of the company.

To make matters worse, when I asked for the extension's changelog, their team refused to share it with me, which seemed very suspicious and only fueled my concerns about their intentions. When I finally requested a refund for the faulty extension, they refused and instead sent me a link outlining their no-refunds policy.

All told, my experience with CedCommerce was extremely negative, and I found myself regretting ever having given them access to my site. I would strongly advise anyone considering working with them to look elsewhere if you value your business and website's security and reputation.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce CedCommerce Review: Unreliable Plugins and Support Team

My experience with CedCommerce (cedcommerce.com) was not what I expected. Initially, I was attracted to their feature list, but unfortunately, these features did not work as they should have. The plugins created by CedCommerce always had some issue or the other, and the support team proved to be unreliable. They provided me with false promises and claimed to fix the problem, which they rarely did. To make matters worse, whenever I reached out to them, I was often told that the plugin was not perfect, and they would get around to fixing it when they had time. Regrettably, this time never came.

In my opinion, CedCommerce is not a provider that I would recommend to anyone looking for reliable e-commerce solutions. While some customers may have had a better experience with the plugins they used, I can vouch that there are better alternatives to CedCommerce, and some can even be found for free online. Additionally, I found that CedCommerce charged for features that were readily available online at no cost. As such, it is important to do your research and consider alternative options before investing in CedCommerce.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce Buyer Beware: A Warning about CedCommerce's Payment and Support Services

When it comes to choosing a service provider for your online business needs, it's crucial to be cautious and to thoroughly research your options. Unfortunately, this customer learned this lesson the hard way after working with CedCommerce. While the prices may seem attractive, there were a number of concerning issues that arose during this interaction.

Firstly, the customer experienced frustration with the payment process. They felt that CedCommerce was not clear about their payment schemes and that things went downhill quickly when they didn't comply with their bill. In fact, the customer was actually restricted from accessing their Wordpress website when a $30 payment was delayed - even though it was never agreed upon in the first place. This is a concerning issue that highlights a lack of transparency and flexibility on CedCommerce's part.

Furthermore, the customer had some issues with the support they received from CedCommerce. They paid $129 for a year of support, but felt that the services promised were not actually delivered. Naturally, they decided to apply for a refund - but this only led to further issues. The developer (whose name was given as either Jacob or Vineet) changed the login details for the website, which was a serious breach of trust and a clear red flag for anyone considering working with CedCommerce.

Ultimately, this story serves as a warning to anyone considering working with CedCommerce. While they may offer competitive prices, it's important to be aware of the potential issues you may face with payment, support, and overall professionalism. Always do your research and be cautious when handing over sensitive login details to any service provider.

Read full review of CedCommerce
Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

CedCommerce A Disappointing Experience with CedCommerce's Online Auction System Extension for Magento 2

I recently had a subpar experience with CedCommerce and their online auction system extension for Magento 2. Although I must commend their customer support team for being exceptional, I found myself disappointed with the overall quality of the extension itself. In fact, if it were possible, I would have rated them a zero out of five stars.

Unfortunately, the extension failed to perform even the most basic functions, such as ensuring that the highest bidder was declared the winner of the auction. Additionally, I found that numerous features were missing, including the lack of ways to filter auctions on the catalog page, no reserve auction feature, no proxy bidding, no outbid email/sms notification, and a bug that prevented auctions from starting when they were supposed to.

I also found it incredibly challenging to manage the auction from the admin panel, with limited features and functionality to do so. Truthfully, it appeared that the individual who developed the extension had no knowledge of how auction systems should function effectively.

All in all, although the customer service at CedCommerce was excellent, I ultimately cannot recommend their online auction system extension for Magento 2 due to its significant shortcomings.

Read full review of CedCommerce
Hide full review

About CedCommerce

Screenshot CedCommerce
CedCommerce (cedcommerce.com) is a leading e-commerce solution provider that offers a wide range of products and services to help businesses sell online. With their cutting-edge technology, innovative solutions, and exceptional customer service, they take pride in simplifying the e-commerce experience for their clients.

CedCommerce was founded in 2010 with the goal of providing a one-stop-shop for all e-commerce needs. Over the years, they have helped over 10,000 merchants across the globe sell online and grow their businesses.

The company's product portfolio includes a multitude of e-commerce solutions for various platforms such as Shopify, Magento, WooCommerce, and BigCommerce. These solutions range from easy-to-use plugins for merchants to comprehensive enterprise solutions for large businesses looking for a complete e-commerce solution.

CedCommerce also offers a range of services such as web development, integration, customization, and marketing services to help businesses achieve their e-commerce goals. They strive to provide exceptional customer service and offer round-the-clock support to their clients with their dedicated customer success team.

In conclusion, CedCommerce is a reliable and trustworthy partner for businesses looking to sell online. With their comprehensive solutions, cutting-edge technology, and exceptional customer service, they make e-commerce easy and accessible for everyone.

Overview of CedCommerce complaint handling

CedCommerce reviews first appeared on Complaints Board on Apr 26, 2023. The latest review Impressed with CedCommerce's Online and Ecommerce Expertise! was posted on Jun 14, 2023. CedCommerce has an average consumer rating of 1 stars from 28 reviews. CedCommerce has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.7
2829 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CedCommerce contacts

  2. CedCommerce phone numbers
    +1 (723) 497-6892
    +1 (723) 497-6892
    Click up if you have successfully reached CedCommerce by calling +1 (723) 497-6892 phone number 0 0 users reported that they have successfully reached CedCommerce by calling +1 (723) 497-6892 phone number Click down if you have unsuccessfully reached CedCommerce by calling +1 (723) 497-6892 phone number 0 0 users reported that they have UNsuccessfully reached CedCommerce by calling +1 (723) 497-6892 phone number
  3. CedCommerce emails
  4. CedCommerce social media
CedCommerce Category
CedCommerce is related to the E-commerce Platforms category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.