Cebu Pacific Air — delayed baggage
I am Arabella B. Arsenio, and just arrived this morning ( 9:10 am - 10:35am, MNL - BCD ) with Flight No. 5J 485 . My problem is that may baggage was not included in my flight and i informed the costumer service immediately and they let me signed the Property Irregularity Form and told me what happened to my baggage and once it will arrive in Bacolod they will send it to my house. But until now i have not received any messages or emails from your office with the status of my baggage.
Please be informed that i need that baggage immediately and i am requesting for a delayed compensation that you have cause.
Hoping for your immediate and favorable action on this matter.
You may contact me on this number [protected] or [protected].
Arabella B. Arsenio
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