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CCBill review: unautorized debits 84

A
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2:56 pm EST
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My credit card has been charched by your company 4 times
2 times 10. 10 euros on 13 / 12 / 2010
1 time 9. 6 euros on 12 / 11 / 2010
1 time 9. 6 euros on 13 / 10 / 2010
I do not recall you leave collection
And i do not to autorize you those taking over.

A. F.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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84 comments
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Fifi30
, DK
Oct 06, 2011 7:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Ihis is a dummmmm, , , , , , , , , , , i just wana know how to cancel this ###ing profile, , i dont understand how my money is getting out of my acount!
my username is :babylone123
password:[protected]
Membership web:www.xxxcupid.com
Suscription id:[protected].
Please help by canceling it!

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MINXMANDY
BRISTOL, GB
Jun 27, 2011 12:29 pm EDT

I took it up with my bank who have refunded the money back to my account. CC Bill say that they have recently become a billing provider for a loan company. Either way i have not asked for any loans what-so-ever. They have agreed to refund (which will now back to my bank) but i still asked them for information/ documentation regarding any loan application to be forwarded to me or i will take matter further.

My advise is to change your cards, accounts etc. I have and with ease.

Now have peace of mind :-)

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aineliam
england, GB
Jun 22, 2011 3:15 pm EDT

they have done the same to me aswell for the same amount

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MINXMANDY
BRISTOL, GB
Jun 22, 2011 11:23 am EDT

I HAVE NOTICED THIS MORNING THAT THEY HAVE TAKEN £49.25 FROM MY ACCOUNT. I HAVE THE BANK ON IT STR8 AWAY. I DO NOT KNOE THIS COMPANY NOR HAVE I EVER HEARD OF THEM TIL TODAY.

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m.attridge
harrow, GB
May 26, 2011 8:44 pm EDT

i wish to cancel all orders from you for callagen serum 1oz as i only was trying this free not ordering

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wazzum Victim
, US
May 09, 2011 8:13 am EDT

Signed-up up for dating site. For a month had emails saying women were interested but the moment I paid all the emails stopped. I canceled within 24/hours of signing-up. CCBILLEU.COM charged me anyway. I told them not to. I then called up their USA based call center and i got a threat from the supervisor named Joe saying he had my name and address. Will cancel the card. By the way when services are not provided and the money is scammed all contracts are void. CCBILLEU.COM is a racket. the dating site is called rudester and it is a total scam and CCBILLEU.COM is covering for them.

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lababylatina
lkkhfgdghh, US
May 03, 2011 10:26 pm EDT

oK so I was charged by this ccbilleu company for 29.95 for the last 4months and they said they would return my money from only two months but I wanna do they really give you the money back? PLUS I already can cancelled my bank card.

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joy bigham
Stranraer, GB
May 03, 2011 1:30 pm EDT

how can i stop this company from charging my credit card. i was charged 96.35 for face cream i dont want.

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theystolemymoney100
Hesperia, US
Apr 28, 2011 4:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It was stolen = my cardnumber that is. I am a female and do not download porn and it was MY card that was used. And my hubby and I have a healthy relationship and I will leave it at that. There isno need for him to watch porn behind my back, he can ask me to join him.

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blahblah32
toronto, CA
Mar 11, 2011 9:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

will the credit card company find the person who used the credit card illegally and make him/her pay, or will the credit card company just leave issue if they can't find the person?

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Victor Rangel
, MX
Mar 09, 2011 4:37 pm EST

My credit card has been for the last 4 months charged by this CCBILLEU.COM +[protected] here in Mexico. My bank suggested to cancel my card and give a new one, this should be the best solution. please comment if you guys are been having this problems in other countries besides the USA.
Thank you!

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drswan92069
San Marcos, US
Jan 03, 2011 7:15 pm EST

Look what they did to my account, these aren't even valid figures for memberships. $19, $29, $39 is the norm. Not only that, it's been years since I used this billing company. NOT VALID

12/28/10 INTERNATIONAL PURCHASE TRANSACTION FEE $1.50
12/28/10 CHECK CRD PURCHASE 12/25 CCBILLEU.COM +[protected] VALETTA MH 486827XXXXXX6701 [protected] ?MCC=5967 01 $50.00
12/28/10 INTERNATIONAL PURCHASE TRANSACTION FEE $0.75
12/28/10 CHECK CRD PURCHASE 12/25 CCBILLEU.COM +[protected] VALETTA MH 486827XXXXXX6701 [protected] ?MCC=5967 01 $25.00
12/28/10 INTERNATIONAL PURCHASE TRANSACTION FEE $0.75
12/28/10 CHECK CRD PURCHASE 12/24 CCBILLEU.COM +[protected] VALETTA MH 486827XXXXXX6701 [protected] ?MCC=5967 01 $25.00
12/28/10 INTERNATIONAL PURCHASE TRANSACTION FEE $0.75
12/28/10 CHECK CRD PURCHASE 12/24 CCBILLEU.COM +[protected] VALETTA MH 486827XXXXXX6701 [protected] ?MCC=5967 01 $25.00

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howitzer258
Helendale, US
Dec 16, 2010 5:14 pm EST

My checking account show that you are charge me $99.00, I no knowledge of this charge can you advise me on what these charge is for.

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Widgetworker
Upland, US
Nov 08, 2010 2:51 pm EST

I have been charged $39.95 & 49.95 on two separate transactions both on the same day! I will have to investigate this and either cancel my card or have the charges reversed.

the cgarges were from a company identified only as: CCBILLEU.COM +[protected] VALETTA. MALT MT 11/02/10%% Card# xxxx

RGR

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jcellis
, GB
Sep 12, 2010 5:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi CCBILLEU.COM have taken £20.42 off my Visa Debt Card for the past 3 months and I have called into my bank to see what it's for and they tolded me it's for CCBILLEU.COM+1888 and the have given me a new Visa Debt Card with a new number and CCBILLEU.COM+1888 have still taken £20.42 in cash some how so Im not happy and do I have to close my bank account and open a new one to get it to stop.

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magbooli
, SA
Apr 02, 2010 9:56 am EDT

I want to know all the sites that they had participated through your website?

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DorjL
Ronkonkoma, US
Feb 16, 2010 1:07 pm EST

I have been charged $29.95 today to my account by CCBILLeu.com, and I am the only person on my account. I was at work and decided to check my bank to ensure all my bills cleared from shopping this past weekend, and I noticed the charge pending in my account. I did not purchase anything today 2/16/2010 for that amount from this company. I then called my bank and closed my debit visa card, and contacted the 888 # on the account transaction, they said it would take 72 days for my refund. I put in a fraud search with my bank. The email address they provided me was not mine nor anyone's from my household. Someone mustve gotten a hold of my debit #. Thank goodness I check my account daily, because, the way these companies work - they take minimal amounts every week with the hopes it would go unnoticed. Crooks.

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Naji
swanse, GB
Jan 21, 2010 7:34 pm EST

My account has charged Today and tomorrow this is a strange payment I have ever seen £100.00 for the strange website called CCBILLEU.COM +[protected] and also I have noticed another transaction of £27.74 to another website called LALIBCO.COM 0556, I am sure it's the same source . This is a steal company or website .

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I_rather_not_mention_my_name
, NL
Jan 09, 2010 3:05 pm EST

When I subscribed to tiffanypreston.com I noticed that there was a little check box which said I would agree to have access to other sites at 99 cents a day or something like that. The check box was at the bottom of the page so most people probably don't even notice. They're just thieves.

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I_rather_not_mention_my_name
, NL
Jan 09, 2010 2:58 pm EST

I guess most people are embarrased for visiting an adult site and so these guys can get away with it.

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I_rather_not_mention_my_name
, NL
Jan 09, 2010 2:52 pm EST

I visited an adult site (www.tiffanypreston.com) and made a payment for USD 39, 95. On my credit card bill I see a EUR 39, 95 amount with a description "CCBILLEU.COM +[protected]". I just checked tiffanypreston.com and I see they use the description CCBILL so I guess they charged me 39, 95 euros in stead of 39, 95 dollars. I just blocked my creditcard and a new one will be sent to me. Just don't trust adult sites. I should have known better.

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excitable1
, US
Jan 06, 2010 3:17 pm EST

i found this info... they dinged my card for $1 first just to make sure the card was active... then hit me with $18.95 and once something is charged, i am notified, so i caught it before it actually went thru... you have to be soooo careful where you use your cards now adays... anyone can seem to get that number and they dont need the security # off the back alot of the times...

Mailing Address:
CCBillEU LTD
2353 W. University Dr.
Tempe, AZ [protected] - USA
Telephone: [protected]

Business Address:
CCBillEU LTD
Valletta Building, South Street
Valletta, Malta
Telephone: [protected]

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excitable1
, US
Jan 06, 2010 3:15 pm EST

Mailing Address:
CCBillEU LTD
2353 W. University Dr.
Tempe, AZ [protected] - USA
Telephone: [protected]

Business Address:
CCBillEU LTD
Valletta Building, South Street
Valletta, Malta
Telephone: [protected]

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mams46
Fayetteville, US
Nov 12, 2009 4:32 pm EST

My bank called me this morning to report $1, 200 in charges overnight - some of which was to CCBILEU. I disagree with bankgirl because in calling these companies, I found that they used two or three names which are not mine, their IP address does not match that of my computer, the email address given is not mine, and one company was even able to give me the city the reside in which is in California while I am in Arkansas. Thank God my bank caught this and is charging back all the charges - I hate to think what might have happened if they hadn't. Most of the companies I was able to contact were very nice about cancelling the charges and giving me what information they could but some, including CCBILEU, I was unable to find any direct contact info for. My card has been cancelled and you can be I'll be keeping an eye on the charges in the future even more than I used to.

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Durnit
Las Vegas, US
Oct 23, 2009 9:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My recent bank statement shows $113.64 ATM and debit card susbtractions attributed to Cebilleu preceded by a + and eleven digits. I used the internet address and discovered this site. I will cancel my card, request another and change my password, as it has been used. I assume that is all I can do at this point. Durnit

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kurdistany
hull, GB
Oct 11, 2009 8:43 pm EDT

you have been stole my money twice from my accound i mean plus my back charge me twice for that you took money out from my accound with out my prmission and i need this money back other wise i will tell polis

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Slimhope
Anytown, US
Oct 07, 2009 11:32 pm EDT

My experience is that I have used CCBill for certain charges at times in the past. Yes, I paid for porn on occasion.

However, I just discovered that CCBill continued to charge me after I had canceled my subscriptions to those sites. When I called them to complain, they said their records showed that I was an active member of some site I had never heard of (pornking.com). Not having any information about this site, I asked if they had a username and password that were supposedly mine. They did, and read them to me over the phone. Sure enough I was able to log onto the site (which looked like it had been built in about 20 minutes by a sixth grader) but the "My Account" link had no information about me: not my name, my email address, my billing address, nothing. They had no info about me because I had never actually subscribed to that site. No one would. It has virtually no content. My theory: it's a complete dummy site set up to warrant phony payments by CCBill.

It would not be worth it for me to hire an attorney to get back the fraudulent charges, so I accepted their refund of sixty days worth, but they are absolute con artists.

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David B (UK)
Lancaster, GB
Sep 24, 2009 9:22 am EDT

Just had my credit card bill (Barclaycard Goldfish) and had "Ccbilleu.com + [protected], Valetta, Malta" on it for £10 which I've just raised as a query with Barclaycard. They are going to send me a dispute form and are cancelling my card and sending me a new one, just in case someone out there has my card details. £10 seems an oddly small amount though. Even so I don't recognise the payment. The two payments on my card either side of that are for fuel for my car and subscription to a web site which I remember purchasing - but not this!

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BlueUK
Southampton, GB
Sep 18, 2009 11:45 am EDT

I have been charged from my bank account which apparently was set up on 26th June 2009. I t has been done direct from my visa debit card so the bank cannot cancel it. This has happened three times on a regular basis. I have tried to cancel it on their website but they ask for a subscription ID...which of course I haven't got as I don't know what its for.

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Will Burr
Chicago, US
May 13, 2009 10:11 am EDT

When you see a charge like this you don't need to cancel your card. All you have to do is contact your credit card company and ask to speak to the charge refusal department. Mine credited my card and blocked all future charges from this vendor after a 5-minute conversation. Your CC company will ask if you've tried contacting the vendor, but I'd advise you to not waste your time. As some people in this thread have stated, the vendor will just give you the run-around and are 100% uncooperative. Just say that you complained, the vendor was uncooperative and your credit card company likely won't argue with that.

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macca218
Brisbane Metro Area, AU
May 01, 2009 2:16 am EDT

I think bankgirl has hit the nail on the head. I was wondering what a recent CCBILLEU.COM bill for $A88.77 was and queried my son, who occasionally "borrows" my Mastercard for software purchase, but he denied knowledge of this transaction. I searched my Money program for CC Bill and then remembered that I subscribed to Naked News about 2 years ago and this was the annual fee. I must either start watching again or cancel the subscription. As there is eleven months to go I may just tune in for a while before pulling the plug. I would venture to say that most of these other complaints can be tracked back to credit card use on an adult site.

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bankgirl
Charlotte, US
Apr 27, 2009 4:08 pm EDT

Hi, I'm a senior analyst for the debit card loss management group for a large U.S. bank. CCBILLEU.COM & similar merchants are payment processors for other merchants. Typically, the true merchant is an "adult entertainment" website or a video game website, but mostly adult sites. What I've found from investigating numerous complaints from our customer's with this merchant specifically, or with similar merchants, is that if that's the only transaction you see, or it's a monthly transaction occurring on your account, then it's normally a valid transaction. What we've found is that if you don't recognize the transaction, ask the males in the family. Also, a good way to flush out if it's a family member is to ask the bank (if they have this information), for the time the transaction took place. This'll normally narrow down the suspects -- who was up at 3a.m.(Dad?), or alone at 3p.m. (son home from school), or whenever the transaction took place. Normally, these start out as a trial for a dollar or so, then if not canceled (which is almost always a difficult process involving reading the Terms & Agreement section on the site), a large amount is charged to the card. Sometimes multiple amounts, from various sites are charged, which was agreed to & buried in the Terms & Agreement section. Keep in mind, to discourage fraudulent disputes these merchants have the I.P. address of the computer used to setup the account, the email address which a confirmation email was sent to and from which the site address has to be clicked on so they'll know it's a valid email address, sometimes the mailing address for the card, the CVV (3-digit code on the back of the card), sometimes birth dates and other identifying information. Generally, if the transaction is disputed the customer loses because there's so much evidence provided from the merchant about the person. Hope this helps!

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MariaC
, GB
Apr 21, 2009 7:47 am EDT

I have been scammed by the same people, a total of £179 all in small amounts from the period of Jan-April.
Someone needs to investigate this bogus company, its literally ripping people off on a daily basis and nothing can stop them.
I have now cancelled all my cards. I'm hoping that whilst my bank investigates these fraudulent actions they cannot continue to access my money - As in some cases, the scammers can still take payments from the account whilst a dispute is ongoing-

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Antonio
, GB
Mar 28, 2009 7:34 pm EDT

Just got charged CCBILLEU.COM +[protected] £8.99
CCBILLEU.COM +[protected] £23.52
Never heard about them. They clearly rob a small amount and many people won't even notice. Shouldn't someone stop them?

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harendra yadav
, IN
Mar 12, 2009 12:37 pm EDT

This company has charged $14.95 from my credit card which i did not authourized it to take this amount from my credit card. This is really unsecure for any person. Kindly do the best to stop this ccbilleu.com.

Harendra Yadav

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Tonia V. Pedersen
, DK
Mar 05, 2009 4:52 am EST

This company has charged EUR 27, 97 from my Danish account today and I have never had anything to do with them. I have now cancelled my card but I'm not sure if this is enough. My account has the same name as their 24/7. Very strange and it makes me feel very unsecure.
T.

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Douglas Latkanich
Foley, US
Mar 04, 2009 11:48 am EST

I found 15 charges on my account, I then contacted CCBILLRU.COM and all I got from them is the run around Bla Bla Bla.

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Alex Ciobotaru
,
Dec 04, 2008 9:19 am EST

My checking account/debit card has been charged yesterday, 12/2/03 four times for $100.00 each time, in total $400.00. I did not authorize these charges.
I am in my way to the bank to change all my accounts and cancel my cards.

I have "friends" in Bucharest, Romania. Maybe the location will help you finding the criminals.

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manuel ochoa de la garza
,
Nov 26, 2008 12:56 pm EST

please discontinue my suscription ID [protected] my username [protected] and my password 75895. please cancell future charges to my credit card.number [protected] thank you for a nice time i have had with this suscripton.manuel ochoa de la garza

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joanne Currie
,
Nov 21, 2008 6:35 pm EST

What is this ?
I have just been charged $80.00 for what ! someone has taken our hard earned money out of our account luckily I checked it .I don't always look at the transaction listings what can by done as it is the weekend I can't ring the bank till Monday This is going to piss me off all weekend.
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