Casino player & simply slots
I have received E-mail advising that my Casino Player AND Strictly Slots "Have arrived"...NO they have not. I get my copies in the mail, and have not received this month's mailing. I have tried to call, spent a loooong time on hold, listened to a recording that asked me to leave my name, number, and the purpose of my call. That was 2 days ago.
Would you please be so kind as to put these copies in the mail immediately, and make a note so this doesn't happen again?
Account ID [protected]
Order # [protected]
March 2, 2022
Thank you for your assistance
Desired outcome: My copies always show up in a timely manner
subscription
I bought a subscription to the magazine through Groupon. The company send an acknowledgement of the subscription but never sent me the code to start the subscription. I sent 4 emails to their customer service center, but they never responded to my emails . I tried calling on three different occasions but gave up after being on hold for over 30 minutes and no one came on the line.
Refund not received as promised
Last March I wrote a check for $44.90 for a two year; (May/2009 – May/2011) subscription renewal for the magazine, Casino Player published by a Glenn Fine who signed the “please renew now” letter as publisher. The toll free subscription number was given as [protected] and the address as 8025 Black Horse Pike, Suite 470, West Atlantic City, NJ, [protected].
I began having “delivery problems” with the April issue which arrived late in May and the May issue which arrived late in June. I never received the June issue at all and on July 9th I called and asked that my subscription be cancelled with a refund for the unsent issues. I was told that I could expect $41.14 a refund that would take six to eight weeks. It is now well over the eight weeks and I still have not received my refund. When I called to inquire about it I was told by the “billing department” that none was issued.
My emails are not being returned! I am now getting the run around whenever I attempt to contact anyone at “Casino Center” which publishes other gaming magazines and has a website, www.casinocenter.com, also. I am an 83 year old man living on social security who can no longer afford to even play a roll of quarters and I just want my money back.
The complaint has been investigated and resolved to the customer’s satisfaction.
My Casino Player magazines arrived 1 to 2 months late . It is now December and I'm still waiting to receive my October magazine. I have called Casino Player continuously and have been given the runaround. Goodluck on gettin your refund.
Is Casino Player Magazine / CasinoCenter.com legit?
Casino Player Magazine / CasinoCenter.com earns 83% level of Trustworthiness
Excellent Trust Notice: Casino Player Magazine / CasinoCenter.com near-perfect at 83% trust. Use with confidence, maintaining usual caution.
We found clear and detailed contact information for Casino Player Magazine / CasinoCenter.com. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
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Casinocenter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Casinocenter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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However ComplaintsBoard has detected that:
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- While Casino Player Magazine / CasinoCenter.com offers various gambling services, it's important to be aware of the potential risks and consequences of excessive gambling. If you feel that you may have a gambling problem, seek professional help immediately.
Overview of Casino Player Magazine / CasinoCenter.com complaint handling
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Casino Player Magazine / CasinoCenter.com contacts
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Casino Player Magazine / CasinoCenter.com phone numbers+1 (800) 969-0711+1 (800) 969-0711Click up if you have successfully reached Casino Player Magazine / CasinoCenter.com by calling +1 (800) 969-0711 phone number 0 0 users reported that they have successfully reached Casino Player Magazine / CasinoCenter.com by calling +1 (800) 969-0711 phone number Click up if you have UNsuccessfully reached Casino Player Magazine / CasinoCenter.com by calling +1 (800) 969-0711 phone number 0 0 users reported that they have UNsuccessfully reached Casino Player Magazine / CasinoCenter.com by calling +1 (800) 969-0711 phone number
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Casino Player Magazine / CasinoCenter.com emailscustomerservice@casinocenter.com100%Confidence score: 100%Supportlooseslots@casinocenter.com98%Confidence score: 98%info@casinocenter.com98%Confidence score: 98%supportletters@casinocenter.com97%Confidence score: 97%supportjvogel@casinocenter.com96%Confidence score: 96%dealerschoice@casinocenter.com95%Confidence score: 95%
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Casino Player Magazine / CasinoCenter.com headquarters2860 S. Jones Blvd, Ste 1, Las Vegas, Nevada, 89146, United States
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