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Cartierorder not received

I placed order on September 17 and got bank approval message at the same time. My Cartier online account showed the status CONFIRMED but there is no way to check shipping status. In the meantime, I have never received any email / phone calls or whatsapp about unprocessed payment until I checked my shipment with them. I am not sure if it is the way Cartier doing business.

This is the first time I ordered online but shopping experience is extremely bad!!! I would like to give my wife a surprise as I am out of town for few months. They ruined my wife's birthday. I cannot believe the service is extremely bad and no follow up at all.

Wi
Oct 04, 2019

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