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Carrabba's Italian Grill

Carrabba's Italian Grill review: Food service

G
Author of the review
1:44 pm UTC

Hello my family and I ate Carrabba' s Italian Grill on Mothers Day 5/10/21. It took 30 mins before they waiter came by to state he will be back and it took another 10 mins we were someone what ok with that given that it was busy. The real compliant is that 4 out of 5 of our meals were cold when served and the wait was so long I thought we were forgotten about us. I just decided to box my food since it was cold and the wait was so long and I ate the appetizers. The appetizer did come at a decent time. They did warmed the 3 of the dishes. I just felt like the entire restaurant was short staff and unorganized. I still tipped the waiter because it was not all his fault. I've been going to this Carrbaas for years and this actually the second time the service as been not there best. I hope they recognize these changes soon.

Desired outcome: Faster response is needed and I did expect at least an meal discount but I barley got a applogy.

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    2202 N. West Shore Blvd, 5th Floor, Tampa, Florida, 33607-5747, United States
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Carrabba's Italian Grill Category
Carrabba's Italian Grill is ranked 9 among 23 companies in the Casual Dining category