Careem — negative balance
D
Danish Akbar
Review updated:
My name is Danish Akbar and am from Pakistan. I booked a ride couple of days ago for Gulshan-e-Ghazi, Karachi and when the Captain arrived, he told me that we don't provide services in that particular area and to add insult to injury, they charged me negative balance of Rs. 136. Now how could you justify this act. Was it my fault that you guys don't provide services in aforementioned area? How are we suppose to know where you go and where you don't? Kindly, get rid off this negative balance ASAP.
Regards,
Danish Akbar.
Dear Careem Manager Costumer Service,
I have booked Careem this morning 16th Aug at about 0851am and then cancelled on request of Captain Abdul Moiz (Go mini Blue Mehran U-5430) as he was far away and was in ride and unable to reach at Jiwani Heights. I have received a cancellation fee of Rs. 126/- has been charged, as it was cancelled on request of Cap. Moiz, so kindly reimburse the amounts as soon as possible.
Sher Nawaz
a verified customer
Captain talk me long and get negative charges plz cut my negative charges
i haven't ride with this driver in your words captain but how he charge me by self. in which authority he charge me negative balance can you plz justify
Logo
Hi Imran, here's your receipt for your ride on Sat, Mar 17
PKR 113
Your Careem Captain was
Rovaid Khan
FARE BREAKDOWN
Starting
88.00
Moving
7.32
Balance to minimum charge
14.68
Service fee
3.00
Subtotal 113.00
Amount charged
PKR 113
Cash
YOUR RIDE
Pick up
Sat, Mar 17, 19:09
Near Al-Huda CNG
Drop off
I will guide the captain
Trip duration 2 minutes (0 minutes initial wait time)
Distance 1 KM
Booking reference [protected]
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