My daughter in law and I were in a car that decided it could not make it home with about 20 miles to go late on a Sunday afternoon. Car X was open and they were quite nice to look at my 2015 Honda.
The charge I was quoted went from $600 to our final charge of $1310. The date of service was 10/4/2025 & I have held off writing this to see if I could feel better about it.
They did a lot, but never solved the problem. We did make it home, and took it to Honda. But what I am quite upset about was the total repair bill was $1271.99, and they added a surcharge of $38.15 to the bill due to charge card fees. This was normal, I was told even though I had not encountered it before. I didn't argue at that point as it was late, but hope never to use Car X again.
Recommendation: Stay away, especially from the station in Lake Villa.