ADVERTISIMENT

CanvasDiscount.comavoid at any cost guys

C
This review was posted by
a verified customer
Verified customer
Review updated:

I sent in a black and white photo and ordered it to be on a canvas with a 1.5" frame. The site led me to believe that the canvas would be sent to me on a frame (many other services do this).

Instead I received a green and white photo (a portion of it was black and white, but mostly green and white). The canvas wasn't packaged well so it had damage done to it. The canvas wasn't set on the frame. Instead I just had frame "parts" that I needed to assemble. I ordered the 1.5" frame, but instead just got two 0.75" frames that I was supposed to stack together when I assembled the frame.

Tried to call into the customer service center and got a busy signal. E-mailed them, and received a response two days later. I sent the frame back, but didn't get a refund for two weeks. Finally I called my credit card company and had them reverse the charge.

ADVERTISIMENT

Responses

  • Al
    AlexWilfand Jan 15, 2020

    I ordered took forever to ship. Shipped me the incorrect product (sent someone else wedding photos). I have reached out for three weeks with no response. I deserve a refund and they are a shady poorly run business.

    0 Votes
    Cancel
     
    Submit
  • Ri
    Rippoff 1975 Dec 28, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Terrible company- they took off all bad reviews form fb site- 100's of complaints from people like me who were charged weeks ago and have no merchandise. Pls write BBB this company is a complete ripoff.

    0 Votes
    Cancel
     
    Submit
  • Bo
    Bonnie Voiselle Oct 22, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a fleece blanket with our dog on the front and I use my order number that was given to me. When I go to track my order it says no order found. What the hell. I ordered this for my elderly mom. I have emailed them with the email provided, no answers anywhere!

    0 Votes
    Cancel
     
    Submit
Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
    ADVERTISIMENT