Feb 15, 2011 signed Merchant Services Agreement with Canadian Payment Services & Terminal Equipment Lease Agreement with NLS Leasing. Received a Terminal & on March 1st our Canadian Payment Services rep. Les Rogers came to set up the Terminal & said the wrong terminal was shipped. Les phoned Canadian Payment Service in New York & spoke with Frank [protected] ext. 7452). Frank said he would have the Terminal picked up & the correct one delivered. March 11th Money taken from our Bank Account, Terminal not picked up or replaced, services not activated & no response from Canadian Payment Services. March 16th Canceled the Agreement with Canadian Payment services for merchant services & Terminal Lease. March 25th & March 31st more money withdrawn from our Bank Account. Stop payments have been placed. First Data the Merchants Services processor told me that Milenium was our merchant services provider not Canadian Payment Services & that First Data was not affiliated with Canadian Payment Services.
Avonlea Photography Studio Inc. received full refund from Canadian Payment Services/First Data Global Leasing on May 16, 2011. All services & contracts have been cancelled. My thoughts on these companies that phone saying the recent changes & deregulation to the credit card industry can lower your rates is bogus. If it sounds too good to be true then it is too good to be true. My advice to Brian Tak is to insist on a cancellation of your contract & not to take NO for an answer. All companies are required by law to supply & leave a copy of the signed contract with the client. Because CPS did not leave you with a copy of the contract you signed they are in breach & could be held accountable. So let them know this & keep after them, you might have to speak to your lawyer. email your Cancellation Request to your CPS Rep. firstname.lastname@example.org, Prime Minister Harper - email@example.com as he needs to know & firstname.lastname@example.org who headed an investigation into credit card service providers a few years back.