Dear Canada Goose Customer Care Team,
I am writing regarding Case #00974950. The detachable fur collar trim was included when I sent my parka for warranty service, but it was missing when the jacket was returned. Please review your intake records and processing documentation. If the collar cannot be located, I request an appropriate replacement or compensation.
Kind regards,
Rena
Claimed loss: Warranty Case #00974950, after warranty returned the Parka detachable fur collar trim was missing, which is very frustrating. no one will help and solve the issue.
Desired outcome: Please return my detachable fur collar to me ASAP. It's essential for the Parka and me.
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