Prep Sportswear
reviews and complaints

We were really excited to order from Prep Sportswear, but unfortunately our experience was not what we expected. We placed our order and eagerly awaited our order confirmation email, but it never arrived. We waited a few days and even checked our spam folder, but still no email. We thought maybe our order didn't go through, so we placed another order. Again, we never received an email confirmation.

We were starting to get worried that something was wrong, so we decided to contact Prep Sportswear through their chat feature. The representative informed us that we had actually placed two orders and they were both on their way. We were surprised and disappointed that we had accidentally placed two orders, but we were even more disappointed that we never received any order confirmation emails.

We were hoping that the representative would be able to cancel one of the orders, but unfortunately they were already out for delivery and could not be cancelled. We were frustrated that we were unable to cancel or return any of the items we had accidentally ordered.

Overall, our experience with Prep Sportswear was not what we had hoped for. We were disappointed that we never received any order confirmation emails and that we accidentally placed two orders. We were also frustrated that we were unable to cancel or return any of the items we had ordered. We hope that in the future, Prep Sportswear will improve their communication and ordering process to prevent these types of issues from happening again.

I gotta say, I had a pretty frustrating experience with Prep Sportswear. I was trying to order a sweatshirt for my daughter, and every time I thought I had everything sorted out in my shopping cart, the items would just disappear when I clicked out of it. And to make matters worse, the cart link image at the top of the page was all messed up - there were two of them, and one said we had 3 items while the other said we had zero. It was a total mess.

I tried to order the sweatshirt multiple times over the course of a few days, but I kept running into different issues each time. It was so frustrating that we eventually gave up on the site altogether. But then, out of nowhere, we got a notification that the sweatshirt had shipped. I was pretty nervous about whether or not the order had actually gone through, but it seems like it did.

All in all, I'd give Prep Sportswear 2 stars. The sweatshirt itself is really well-made, so I have to give props to the production team. But the website programming is just awful. I really hope they can get their act together and fix all these issues, because it's just not worth the hassle otherwise.

I gotta say, I was pretty bummed when I got my sweatshirt from Prep Sportswear and it was all messed up. Like, the print was totally off and it just looked janky. But I decided to reach out to their customer service and see if they could fix it for me.

And let me tell you, they were super helpful! They got back to me right away and told me they'd send me a replacement sweatshirt for free. I was like, "Wow, that's pretty cool of them." I mean, I wasn't expecting them to do that, but it was definitely a nice surprise.

So I got my replacement sweatshirt a few days later and it was perfect. The print was spot on and it looked great. I was really happy with it. And I gotta say, I was impressed with how quickly they got it to me. I mean, I know they're a big company and all, but still, it was pretty fast.

Overall, I'm really happy with my experience with Prep Sportswear. Yeah, it was a bummer that my first sweatshirt was messed up, but they totally made up for it with their great customer service. I'll definitely be ordering from them again in the future.

I recently had an experience shopping on Prep Sportswear's website, and while the quality of the items I received was impressive, I couldn't help but feel that the prices and shipping fees were a bit steep. The t-shirts I purchased, while not overly expensive at around $17.62 each, ended up costing me over $22 per shirt when I factored in the shipping fee of $13.44. While I understand that the convenience of having items shipped quickly and with priority comes at a cost, I couldn't help but feel like there were other shipping options available that could have made my purchase more affordable.

On the positive side, I was extremely happy with the selection and quality of items available on the site. From t-shirts to hoodies to hats and more, there was something for everyone, with a range of designs and customization options. The site was easy to navigate and use, and I was able to find exactly what I was looking for. Additionally, the items arrived in a timely manner and were well-packaged, so I had no complaints on that front.

Overall, while I would recommend Prep Sportswear to friends and family for their great selection and quality items, I would urge anyone making a purchase to keep an eye on the shipping costs and make sure that they are comfortable paying a bit extra for the convenience of speedy, priority shipping. If you're willing to wait a bit longer for your items to arrive, you may be able to save some money on shipping fees and get even more for your money.

When I visited the Prep Sportswear website, I was disappointed to find that many of the items I wanted to buy were out of stock in numerous sizes, including mine. As a customer, it can be frustrating to have limited options when it comes to finding the perfect item, especially when it's something that you're passionate about.

Additionally, I found that the website was lacking in higher quality clothing made from 100% cotton. Instead, they featured a great deal of polyester blends that just weren't my preference. Furthermore, the only all-cotton choice was the cheap Fruit of the Loom 5 ounce cotton, which wasn't very appealing to me. As someone who values high-quality materials and durability in my clothing, I felt limited in my options.

Lastly, I noticed that the site offered a large selection of designs featuring team names, but as a Fieldston student who's less into sports, I would have appreciated more options without the team name. I believe that having a wider range of designs would attract a larger customer base and increase sales.

While Prep Sportswear certainly has its strengths, I feel like there's room for improvement to make the shopping experience even better for all customers.

Prep Sportswear (prepsportswear.com) is a site that offers an excellent selection of items associated with various universities and schools across the United States. As a proud alumna of a small liberal arts college, I was impressed with the range of options available, despite the size of my institution!

However, I did notice that some of the designs for my school's mascot/culture did not entirely make sense. While I understand that there is a system and algorithm in place for generating designs, it would be helpful if human researchers could back up the algorithm with some basic research. This way, the designs created would be more tailored and make sense for individual institutions, particularly for those schools that possess a unique language and identity like Mount Holyoke.

Perhaps, it would do some good if there was a way to provide feedback on the designs, in order to help enhance the selection available. This could serve as a tool to inform the designers about what's missing and what's working, ultimately leading to more usable and accessible options. Overall though, I found plenty of items that I was excited to purchase from Prep Sportswear and would wholeheartedly recommend it to anyone looking for spirited university-branded apparel.

Hi there! My name is Stacey Davis, and I recently placed an order with Prep Sportswear (prepsportswear.com) for items featuring my younger son's school's sports team. While I was overall satisfied with my shopping experience, there were a couple of things that I wish could have been different.

First off, I noticed that unfortunately there were a lot of 2xl sizes out of stock when I was browsing the site. As someone who wears this size myself, I was disappointed to come across so many items that I wouldn't be able to purchase. I'm hoping that this will be something that Prep Sportswear can address going forward, so that customers of all sizes can enjoy the merchandise on offer.

Secondly, I would have loved to purchase more performance shirts for men, but again, many of these were out of stock. I think that performance gear can be a great choice for athletes who want clothing that will help them stay comfortable and dry while they're competing or working out. It would be great if Prep Sportswear could keep more performance items in stock in the future.

Finally, I heard from my other son that he is playing football for Michigan Tech, and I immediately started looking for items that I could buy to show my support. Unfortunately, I wasn't able to find much gear that featured the Michigan Tech Huskies football team. I would love to see more items available for this team, especially in the performance material that I mentioned earlier.

Overall, I had a positive experience with Prep Sportswear and would recommend them to others who are looking for sports-related merchandise. If Michigan Tech gear becomes available in the future, I would definitely consider placing another order. Thanks for listening to my feedback!

Sincerely,
Stacey Davis
***992

As a long-time customer of Prep Sportswear, I was disappointed to find that my choices were extremely limited when trying to place an order on their site last week. After spending some time compiling my order, I was unable to place it due to a technical error on the site. I was frustrated by this experience, but decided to try placing the order again a few days later. Unfortunately, I found that many of the options that I had been interested in were now unavailable, and the only choices available were in white. As someone who values a wide variety of options when it comes to sports apparel, this was extremely disappointing.

While I understand that technical glitches can occur, it is frustrating to encounter them repeatedly on a site that I have been using for almost a decade. As the holiday season approaches, I had hoped to be able to find some great gifts for my friends and family on Prep Sportswear, but unfortunately it seems that this will not be possible due to these ongoing issues. I hope that the team at Prep Sportswear is able to resolve these issues soon, as I would hate to have to take my business elsewhere.

In terms of the products themselves, I was thoroughly impressed with the range and quality of items available on prepsportswear.com. Not only is the selection vast, but the site is incredibly user-friendly and easy to navigate. I particularly enjoyed being able to filter my search results by sport, team, or school, which helped me quickly find exactly what I was looking for.

While I loved the items I received, I was a bit disappointed to find that I couldn't personalize my items as I had been able to do in previous orders. That being said, the quality of the products and the ease of the ordering process more than made up for this minor gripe.

What really stood out to me was the exceptional customer service. When I reached out with a question about my order, I received a rapid response from a helpful and courteous representative. This level of service is rare these days, but it made me feel valued as a customer and left a lasting positive impression.

All in all, I would highly recommend prepsportswear.com to anyone looking for high-quality and stylish gear for their favorite teams and sports. With an impressive range of products, easy ordering process, and outstanding customer service, it's clear that this company truly values its customers and is dedicated to delivering the best possible experience.

Dear readers,

I recently had a disappointing shopping experience on a popular website called Prep Sportswear. I was excited to browse through their merchandise and potentially make some purchases, but unfortunately, things did not go as planned.

First and foremost, the website itself seemed to have some technical issues. Pages didn't load properly, links were broken, and some of the items I was interested in were simply "sold out." This was frustrating and made it difficult for me to navigate through the site.

Furthermore, when I was ready to check out and make some purchases, I had several coupon codes to use. However, I was unable to find any fields to input these codes, which ultimately cost me some savings. This was a major letdown and I was disappointed that such a well-known website could have such a glaring issue.

To add insult to injury, the selection of merchandise was lackluster at best. While there was one logo to choose from initially, I was surprised to see additional logos appear when I went back to edit my order. This inconsistency was confusing and made me feel like the website was disorganized and unprofessional.

All things considered, my experience with Prep Sportswear was quite painful and not at all what I was hoping for. I hope that in the future, they can improve their website's functionality and customer service to create a better shopping experience for their customers.

but I wish that the website had been more user-friendly. It was frustrating to try to navigate and complete my order. Despite these difficulties, I was impressed with the variety of custom designs and apparel offerings available on Prep Sportswear's website. There were options for jerseys, sweatshirts, hats, and more all featuring unique, customizable designs. However, I was disappointed that the discount I wanted wasn't working properly and that there were limited options for shipping. Overall, while the user experience was frustrating, the unique custom designs and products kept my interest. I hope that Prep Sportswear will improve their website's usability for future customers.

Wow, I have to say, I was really impressed with the service I received from Prep Sportswear! I placed an order for eight items after my son signed to play college golf, and I was promised that everything would arrive by Christmas Eve. And guess what? It did! But there was a small issue with two of the shirts - they had the wrong logo on them. I was a little disappointed, but I couldn't believe how quickly Prep Sportswear responded to my inquiry. They were very professional and polite in all of our email exchanges, and they quickly corrected the error. They even sent the new items out within 24 hours!

I was really happy with the quality of the merchandise, too. The logos were printed well, and the shirts were made of good material that felt comfortable to wear. I am so pleased with Prep Sportswear that I have recommended them to several "moms" who have asked me where I get my specific, school-logo apparel. This is actually my 4th or 5th order placed with Prep Sportswear, and I will definitely be using them again in the future.

Overall, I think the thing that really set Prep Sportswear apart for me was their excellent customer service. They were so responsive and quick to correct the mistake that I felt like they really cared about my experience as a customer. I understand that mistakes happen, but it's how a business responds that makes all the difference to me. And in this case, Prep Sportswear went above and beyond my expectations. Great job, guys!

When I stumbled upon Prep Sportswear, I was immediately impressed by their vast collection of high-quality athletic wear. I decided to give them a try and ordered a long sleeve sublimated shirt. The design was absolutely stunning and I was eager to rock it for my next workout session.

However, upon receiving the shirt, I noted that the forearms of the sleeves were uncomfortably tight. It was quite disappointing as I don't necessarily have larger than average forearms, yet they still felt a bit suffocating. I usually like to push up the sleeves of my shirts for a casual 3/4 look but that wasn't going to be possible with this particular shirt.

Although the shirt's design was indeed gorgeous, the lack of stretch to the material made it a rather uncomfortable fit. I couldn't help but feel a bit disappointed as most athletic shirts nowadays are designed for ultimate comfort and flexibility, yet that wasn't the case with this one.

Another issue I had was regarding shipping information. During the ordering process, I wasn't entirely sure how long to expect it to take for the shirt to arrive. I later found out that the information was available, however, it wasn't very clear and easily missed. This is something I would recommend to Prep Sportswear - clearer communication is key to avoid misunderstandings.

All in all, I will still wear the shirt despite its tight sleeves. It is definitely going to take some adjusting to, but I am willing to make it work. With that said, I genuinely hope that Prep Sportswear takes customers' feedback seriously and works on improving their products to better serve their loyal fan base.

I gotta say, I was pretty disappointed with Prep Sportswear. As a big guy, it's always been a struggle to find clothes that fit me well, especially when it comes to school spirit wear. I was excited to check out their website and see if they had anything in my size, but unfortunately, I didn't have much luck.

The biggest issue I had was that they didn't seem to have much in stock in larger sizes. I was specifically looking for a 4XL shirt, but every single color was out of stock. That was a major bummer, because I really wanted to be able to show my support for my kids' sports teams and activities.

Speaking of my kids, they're all super active and involved in a ton of different things throughout the year. That means I'm often spending a lot of time in the stands, cheering them on. I really wanted to be able to wear some cool gear to show my support, but it looks like I'll have to keep searching.

It's not just me, either - my youngest son is growing like a weed and will probably end up being just as big as me. I'm worried that we'll both have a hard time finding clothes that fit well and look good. I was hoping that Prep Sportswear would be able to help us out, but it looks like we'll have to keep looking.

Overall, I was pretty disappointed with my experience at Prep Sportswear. I think they could do a lot better when it comes to offering a wider range of sizes and making sure that their products are actually in stock. Hopefully they'll take some steps to improve in the future, but for now, I'll have to keep searching for clothes that fit me and my family.

When it comes to online shopping for high school sports apparel, Prep Sportswear is one of the best websites out there. As a high school tennis coach, I have been a longtime customer of Prep Sportswear and I love their products. However, the shipping charges have been a bit of a concern for me, as they are quite expensive. In fact, they are the most expensive that I have encountered while shopping online.

When I tried to encourage my students and their parents to purchase apparel from Prep Sportswear, I couldn't help but feel a little guilty about the extra $16 that they would have to pay for shipping just for two t-shirts. As a coach of a school that is economically on the lower end of the spectrum, I always look for bargains that can make a difference.

Despite the high shipping charges, I still continue to use Prep Sportswear for my sports apparel needs because I am really impressed with the quality and variety of products that they offer. I also appreciate their user-friendly website and helpful customer service. Overall, Prep Sportswear is a great website for anyone who wants to show support for their high school team or even for college sports. However, I would definitely recommend that they work on their shipping charges to make it more affordable for all their customers. Thank you for listening.

I recently purchased a shirt and jacket from Prep Sportswear and overall, I was pretty happy with the quality of the items. My only complaint is that upon receiving the jacket, I noticed that a single letter was missing from the personalized text that I had requested. I must say, I was a bit disappointed with this careless error.

Now, I completely understand that small errors can happen during production, but it is disappointing to see when it is such a simple mistake that could have easily been avoided. Especially considering that they appeared to have gotten everything else right, right up until the very last letter. I mean, surely it wouldn't require much more effort to double-check the text before sending the order out for delivery.

I took a lot of care in selecting the personalized text for my jacket and had even made the conscious decision to use a shorter nickname to avoid any potential issues. However, even with such precautions taken, I was still faced with this unfortunate outcome.

Despite this negative experience, I must say that I do appreciate the quality of the materials and the overall aesthetic of the products offered by Prep Sportswear. It is just a shame that in my case, the attention to detail was not quite on par with the quality of the products.

All in all, my experience with Prep Sportswear was not perfect, but I would still recommend them for anyone looking for good quality sportswear. Just be sure to keep your fingers crossed that the personalized text comes out exactly as you had hoped for!

I recently had the opportunity to shop on Prep Sportswear's website (prepsportswear.com) and while the selection and quality of products was impressive, navigating the website was a bit frustrating. Though I was excited to browse and purchase multiple versions of the same shirt or pants in different designs or colors, I found myself repeatedly losing the items I had added to my cart. Each time I hit "continue shopping," I was taken back to my school's homepage, leaving me to start the process all over again. It would have been much more convenient if the website had a feature allowing me to easily return to my previous shopping cart or stay within the department or sport I was currently browsing. Despite this issue, I appreciated the range of products offered and the ability to customize with my school's colors and logos. With some improvement in the user experience aspect of the website, I would definitely consider returning for future purchases.

which would have given me a better idea of how they fit. However, I must say that the selection of designs and customization options are fantastic! They have a vast array of sports teams, schools, and other logos to choose from, and you can even personalize them with your name or number. The quality of the shirt is excellent as well, and the print is crisp and vibrant. I was impressed with how easy it was to customize and order my shirt, and their customer service was prompt and helpful when I had questions. Overall, Prep Sportswear is a great option for anyone looking for customized sports apparel, but just be aware that the shipping time may take longer than expected.

When it comes to sports merchandise, Prep Sportswear is definitely a go-to for a lot of people, but there are some issues that come with the service that might be worth considering before deciding to go with them. One of the most common complaints that customers have is the long wait time between placing an order and actually receiving it. For a lot of families with kids in sports, this can be especially frustrating because they often want to include their child's jersey number on their shirts or other clothing items. But, with numbers not being assigned until the fall season starts, it can be tricky to order these items too far ahead of time.

Additionally, because of the delay in processing and shipping orders, some customers may find that they receive their items much later in the season than they were hoping for. This can be particularly disappointing if you were hoping to wear a new piece of merchandise to a game or event and it ends up arriving too late.

Despite these issues, Prep Sportswear still has a lot going for it. Their selection of products is impressive, and there are options for just about every sport or team you can think of. The customization options are also great, and with the ability to add your own text, logos, graphics, and more, you can really create a one-of-a-kind item that shows off your team spirit in style.

However, if you do decide to order from Prep Sportswear, it's important to keep in mind that there may be a longer wait time than you would typically expect. It would be great if the company offered more information at the time of checkout about expected wait times, or if there were options for expedited making and shipping for those who really can't wait to get their hands on their new gear. Overall, it's definitely worth considering Prep Sportswear for all your sports merchandise needs, but be prepared for a bit of a wait before your items arrive.

As a customer of Prep Sportswear, I recently had a rather frustrating experience when trying to purchase a particular item from their website, prepsportswear.com. Despite making multiple attempts on both my own and a different device, I was unable to complete the transaction. On each occasion, I would select the purchase item button only to be left without any sort of confirmation, leaving me unsure as to whether or not my order had gone through successfully.

Naturally, this was a concerning experience for me, and I was unsure of what to do next. However, I decided to reach out to Prep Sportswear's customer service team to see if they could offer any assistance. After chatting with one of their representatives, I was advised to try powering off my device and refreshing the search engine - something that I had already attempted, but which unfortunately did not resolve the issue.

After trying and failing to complete the transaction on multiple occasions, I was determined to purchase the item I had my eye on - a sweatshirt that would make the perfect gift for my father, who graduated from Elston High in 1952. And so, I decided to give it one last try. To my relief and delight, this time the purchase was processed successfully, and I finally had peace of mind that my item would be on its way to me.

While I was initially frustrated with the experience of trying to purchase from Prep Sportswear, I must say that their customer service team was helpful and responsive, and their website eventually worked as it should have. Ultimately, I was able to purchase the item I wanted, and I can't wait to gift it to my father.

I recently purchased from Prep Sportswear (prepsportswear.com), and while I'm fairly satisfied with the quality of the items I received, there were a few issues that left me feeling slightly disappointed.

First of all, it took quite a while for our store to be updated with the correct colors, which meant that we weren't able to receive our items until the football season was almost over. This was frustrating because we had hoped to have our products ahead of time so that we could wear them to show our support for our team.

Additionally, I had trouble on several occasions with typing in personalizations for my order. It seemed that no matter how many times I tried to enter the information, it just wouldn't be accepted. This caused some delays in processing my order, which was a bit inconvenient.

Finally, I was disappointed to find that you don't offer products in brown, one of our school's main colors. While I understand that this may not be a common color choice for many schools, it would have been nice to have the option to choose it for our specific needs.

Despite these issues, I believe that Prep Sportswear has a lot of potential in terms of offering quality products and a wide variety of customization options. I would definitely recommend them to others who are in the market for sports-related apparel and accessories.

However, I would greatly appreciate it if my order could be expedited, as I feel that it took longer than necessary to receive my items. All in all, I think that with a few improvements, Prep Sportswear could really be a top contender in the sports apparel market.

I recently had an unpleasant experience with Prep Sportswear, and I feel it's important to share my thoughts on this platform. I ordered a few shirts and sweatshirts from them, hoping for high-quality items that would last me a decent amount of time. Unfortunately, that wasn't the case.

After only two washes, one of the shirts I received from Prep Sportswear started falling apart. Most of the lettering was gone, and the shirt was essentially unwearable. I was extremely disappointed, as I had spent a good amount of money on this item.

When I reached out to Prep Sportswear's customer service team, I can't say that I was satisfied with the response I received. They offered me a 15% refund, which to me was an insult given the extent of the damage. When I asked for a replacement shirt instead, they refused.

After a bit of back and forth, I eventually received a refund of 40%, but even with that, I still felt like I had paid a lot of money for something that didn't meet my expectations in terms of quality. To me, this situation was a clear example of a company failing to stand behind the work that they do and to provide adequate customer service.

I know that there are many other options out there for custom apparel, so I don't think I'll be returning to Prep Sportswear in the future. While their website looks professional and easy to use, the quality of their products and customer service leaves much to be desired. It's important to prioritize transparency and customer satisfaction, and I don't feel that this company does that effectively.

ish stitching all around. The material of the hats felt cheap and not worth the price. It was disappointing to see the lack of attention to detail in the construction of the preparation of these hats. Additionally, the website's navigation was frustrating and difficult to use. It was not user-friendly and made the overall shopping experience less enjoyable. Despite the website's vast selection and customization options, the quality of the products did not live up to expectations. Overall, I was disappointed in the quality of the hats and the website's functionality. While the shipping was timely, it cannot make up for the lack of quality and customer satisfaction. If you are looking for higher quality and better customer service, I recommend shopping elsewhere.