CB Retail and Online Shopping Cabela's Complaints #102-121

Cabela's review: customer service ( 1 comment)

cabelas of US

Feb 28, 2012 2:25 am UTC

Verified customer

receive poor sevice from the gun library. while looking a gun I was ready to purchase the sales rep would answer any questions about the gun. He went on to tell me not to pull the trigger, or rack the slide as this was not good for the gun. He was very rude and told me that I was taking too much time to make a decision to buy. I have purchased several products from cabelas in fort worth, along with several guns. I have always received good service before, but with the attitude of this employee I was so upset that I will look to other gun stores from now on.

corrections meant to say the sales rep would not answer my questions about the gun.

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not just "another customer"

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not just "another customer" of US

Mar 11, 2012 6:38 pm UTC

Verified customer

If you ever have a problem at the gun counter or the gun library at cabelas in Ft. Worth, look for Don Bernard? behind the gun counter. He has not only gone above and beyond to help me, but I've listened in on many of the conversations he's had with his customers while helping them and he knows his stuff! He actually has come from behind the gun counter to help with other items as well. Kudos to cabelas for hiring this guy!

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Cabela's phone numbers

+1 (800) 237-4444

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United States

+1 (800) 265-6245

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Canada

+1 (308) 255-2861

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Media Contact

+1 (847) 645-0400

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+1 (308) 255-1204

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Corporate Communications Manager

+1 (276) 806-5758

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customer.service@cabelas.com

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Cabela's address

One Cabela Drive, Sidney, Nebraska, 69160, United States

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