[Resolved] C-Date — final payment reminder???
Is the attached a scam e-mail or for real?
I have had an e-mail stating I have outstanding debt but have no knowledge of the service or site. I have certainly never given any details to this site.
Any advice or contact details would be very much appreciated ?
Thank you, J
FINAL PAYMENT REMINDER
Your subscription to www.c-date.co.uk
Failed payment with IP-Address: *******
Interdate S.A. / www.c-date.co.uk
Case number: GB-2019-06-27-[protected]-CDATE-DN (please quote)
Dear * ******
on 27/06/2019, we sent you a reminder about payment of the above subscription. We have not received your payment till today.
On the 27/06/2019 your 1 months Premium-Membership subscription, initially purchased on the 26/08/2018 using the Emailemail@example.com on www.c-date.co.uk was automatically renewed.
This renewal was made according to our General Terms and Conditions, which you confirmed having read and accepted.
Product purchased:3-months Premium-Membership
IP address at the time of purchase: 22.214.171.124
Method of payment: Credit card
We have been unable to debit the subscription fee from your account on 27/06/2019.
You owe us now the overdue subscription fee of 119.70 £, plus the handling fees of 10.00 £.
The total amount now due is 129.70 £.
The only way to stop the automated collection process is by paying the full amount in due time.
In case you fail to settle the outstanding amount in full or you exceed the payment deadline, we will be compelled to hand your case over to an external debt collection agency.
This would, unfortunately, lead to further costs, and these would be passed on to you.
If you cannot make a payment online, you can also pay the debt via Paypal.
by clicking on the link.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
More C-Date Complaints & Reviews
- [Resolved] C-date.se - internet dating scam 
- [Resolved] C-Date - scam 
- C-Date - I wish to cancel membership 
- Interdate SA - dating site 
- [Resolved] C-Date - I want to cancel my subscription because I never asked for a recurring subscription 
- C-Date - my membership fee deduction 
- C-Date - I don't like the website and service you provided
- C-Date - subscription
- [Resolved] C-Date - subscription cancelation
- C-Date - money taken without authorisation