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Provantage Complaints 2

ComplaintsBoard
J
3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Provantage Provantage Review: Bad Experience with Wrong Items, Broken Products, and Poor Customer Service

I gotta say, I had a pretty bad experience with Provantage. I heard about them from a friend who said they had good prices on electronics, so I decided to give them a try. But when I got my order, it was all messed up. They sent me the wrong items and some of them were even broken.

When I tried to contact customer service, it was a nightmare. I was on hold for over an hour and when I finally got through, the person I talked to didn't seem to know what they were doing. They kept putting me on hold and transferring me to different departments. It was so frustrating.

And then I found out that Provantage hires felons who do drugs on the job. I mean, seriously? That's not cool. I don't want to support a company that doesn't care about the safety of their employees or their customers.

Overall, I would not recommend Provantage. The prices might be good, but the customer service and the company's values are not worth it.

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ComplaintsBoard
M
2:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Provantage Terrible Experience with Provantage: Wrong Product and Poor Customer Service

when ordering from Provantage. They can really mess things up. I had a terrible experience with them recently. I ordered a product and they sent me the wrong one. It was really frustrating and I had to spend a lot of time trying to get it sorted out.

Their customer service is terrible too. They don't seem to care about their customers at all. They have a really disgusting attitude towards them. It's like they think they're doing you a favor by selling you something. They don't seem to understand that customers are the reason they're in business.

I wouldn't recommend ordering from Provantage. There are plenty of other companies out there that offer better service and care about their customers. Don't make the mistake I did and order from them. You'll regret it.

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Is Provantage Legit?

Provantage earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Provantage to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Provantage is known for their high standards and safety. If you're thinking about dealing with Provantage, it's wise to check how they handle complaints.

We found clear and detailed contact information for Provantage. The company provides a physical address, 3 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Provantage has claimed the domain name for provantage.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Provantage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Provantage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Provantage and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Provantage.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Provantage. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Provantage complaint handling

Provantage reviews first appeared on Complaints Board on Jun 10, 2023. The latest review Provantage Review: Bad Experience with Wrong Items, Broken Products, and Poor Customer Service was posted on Jun 12, 2023. Provantage has an average consumer rating of 1 stars from 2 reviews. Provantage has resolved 0 complaints.
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  1. Provantage Contacts

  2. Provantage phone numbers
    +1 (800) 336-1166
    +1 (800) 336-1166
    Click up if you have successfully reached Provantage by calling +1 (800) 336-1166 phone number 0 0 users reported that they have successfully reached Provantage by calling +1 (800) 336-1166 phone number Click down if you have unsuccessfully reached Provantage by calling +1 (800) 336-1166 phone number 0 0 users reported that they have UNsuccessfully reached Provantage by calling +1 (800) 336-1166 phone number
    Toll Free
    +1 (330) 494-3781
    +1 (330) 494-3781
    Click up if you have successfully reached Provantage by calling +1 (330) 494-3781 phone number 0 0 users reported that they have successfully reached Provantage by calling +1 (330) 494-3781 phone number Click down if you have unsuccessfully reached Provantage by calling +1 (330) 494-3781 phone number 0 0 users reported that they have UNsuccessfully reached Provantage by calling +1 (330) 494-3781 phone number
    Office
    +1 (330) 494-5260
    +1 (330) 494-5260
    Click up if you have successfully reached Provantage by calling +1 (330) 494-5260 phone number 0 0 users reported that they have successfully reached Provantage by calling +1 (330) 494-5260 phone number Click down if you have unsuccessfully reached Provantage by calling +1 (330) 494-5260 phone number 0 0 users reported that they have UNsuccessfully reached Provantage by calling +1 (330) 494-5260 phone number
    Fax
    More phone numbers
  3. Provantage emails
  4. Provantage address
    7576 Freedom Ave NW, North Canton, Ohio, 44720, United States
  5. Provantage social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
  7. View all Provantage contacts
Provantage Category
Provantage is ranked 34 among 407 companies in the Mobile Phones category

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