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My Snoring Solution Company
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mysnoringsolution.com

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2.6 5 Complaints
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My Snoring Solution Company Complaints 5

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P
8:13 am EDT
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My Snoring Solution Company jaw supporter

Their ad states FREE SHIPPING and 90 day Money Back Guarantee. They LIE! First they charged $9.95 shipping when it is supposed to be free. Then, they say they will charge a 25% restocking fee. What happened to their Money Back Guarantee?

What a scam. And, it does not work

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11:58 pm EST
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My Snoring Solution Company my snoring solutions

I purchased this item for my husband. They advertised it was unconditionally guaranteed or it would be refundable.It was extremely uncomfortable and impossible to sleep in, so I asked for an RA# as required, and returned it. I sent return receipt required because I had been burned in the past. They refused to refund me because my husband had lost the tracking number. They were rude, and dishonest. I KNOW the product had been returned to them. I lost $129.94, and have nothing! Totally disgusted and want to expose their business practices.

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2:53 pm EDT

My Snoring Solution Company They took higher sum for the order and didn't tell me why

I have ordered snoring solution headpiece from My Snoring Solution. When I placed the order, the price was $15, 00 for item. I have bought two pairs and checking out I noticed that the sum increased, but I didn’t understood why. I paid and emailed the seller on the same time. I needed to know for what I have paid, but the customer services didn’t reply. Be careful and check your account, after you buy from them.

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Is My Snoring Solution Company Legit?

My Snoring Solution Company earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: My Snoring Solution Company's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

The age of My Snoring Solution Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the mysnoringsolution.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Mysnoringsolution.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mysnoringsolution.com may offer a niche product or service that is only of interest to a smaller audience.
  • My Snoring Solution Company protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to My Snoring Solution Company. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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3:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My Snoring Solution Company do not honor refund policy stated in ad

State in online ad that there is a 90 day guaranteed return policy.
No invoice enclosed with device that looks like worth $5 that they charged $69.97. Their customer support email address that they give on the online invoice is invalid. The return policy link at bottom gives impossible to follow instructions to return and states there is a 25% environmental waste fee for returning a piece of material that goes under the chin and around the top of the head. They state that it is contaminated with TB, Malaria and strep - a giveway that they are not a real business with a basis in real health products. I am using our credit card company to get the money back. Their rep called the number on the credit card bill and person said would refund if got the tracking number from the PO return envelope. According to Internetblogs, my snoring solutions doesn't send the refund that they tell people on the phone that they are sending. Our credit card co will refund us after they have the confirmation mailing label info and the company hasn't refunded. Also filled out online US Post Office Fraud form and made copy to mail them with the online ad and the receipt I have. Also, filled out online complaint form of the Alabama Attorney General's office.

Read full review of My Snoring Solution Company and 16 comments
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Dennis M. Gaines
US
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Nov 16, 2017 1:20 pm EST

I returned my snoring device and I just got off the phone with their company. I was told my account would be credited and I would receive my refund in 3 to 5 business days. I'll let you know if it happens.

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such liars
US
Send a message
Dec 22, 2015 12:04 am EST
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They are liars, and cheats, and dishonest. Want to stop them from ripping off more people.

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Pedro
US
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Mar 21, 2013 4:05 pm EDT

I did not know what this My Snoring Solutions fee on my bank acct was and questioned it. My banks response was that it was some type of debit payment, so I thought it was a returned check fee after my banks response. What are you people trying to do! I do not need any extra payments or stuff like this.

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T Leatherwood
US
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Sep 07, 2012 1:48 am EDT

Will not REFUND, after i returned product
Click on link below for over 48 complaints registered with Better Business Bureau in State of Alabama
http://www.bbb.org/south-alabama/Business-Reviews/internet-shopping/my-snoring-solution-in-lillian-al-234055616/complaints

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T Leatherwood
US
Send a message
Sep 07, 2012 1:49 am EDT

no additional comment

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still snoring
US
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Aug 08, 2012 7:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Just bought it...doesn't work...won't reply to my emails. Sent back per their instructions...will see what happens. Looks like they have been scamming folks for some time now. Really think 25% restocking fee on a cheap headband that most likely only costs $2 to make is a real stretch. We all paid up for some help and relied on the 90 day guarantee. Interesting the comments on these complaint boards telling us we should have read the return policy. Could it be they work for these losers? I will see what happens in the next few days and if I hear nothing I will contact my bank and dispute the charge. I will also include copies of these complaints. Maybe we can get their visa/mc merchant account shut down so they cannot hurt any more of us sufferers. They must pay a pretty dollar in ad click fees to google to have their ad so high on the search. If we get their merchant account shut down they have no money to pay for more ads and no one else is taken to the cleaners.

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SnoringCrook
US
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Mar 30, 2012 10:13 am EDT

When I went on line to give Snoring Solutions Customer Service my return Delivery Number, my virus scanner stopped the process with an advisory that the e-mail address has some questionable issues about it and I as advised not to accesss it. I will try to call the Customer Services Number and give them the number. Based on what I read above, I don't know what I will encounter.
SnoringCrook

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Snoring Stinks
US
Send a message
Dec 29, 2011 5:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company has used my company's proprietary text and videos (posted on our websites, YouTube, etc..) to attract customers to their own websites. In other words a person who is searching for our products unwittingly winds up at this company's product storefront. Although I personally spoke to a representative who promised to stop all such activity about two years ago, I found that a video of ours had been re-uploaded by this outfit in order to place a link to their storefront page. I discovered that it had been re-uploaded about one year ago and has had several hundred hits. I draw no conclusions or make any accusations. I am only stating facts on which you can form your own opinions. I do feel that my company's rights have been infringed upon though and would like these practices to stop! I am sure that this activity has been to their gain and our loss.
The video in question can be viewed here http://youtu.be/FvmUQCOC6GY and the link posted under it will take you here http://bit.ly/gvsPSu It should also become obvious to you that this is being done to many other companies as well.

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stan33man
US
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Jul 24, 2011 11:34 pm EDT

I am considering this product, but now re-considering after reading above comments. Have OSA, have for years, and CPAP doesn't work for me. Too uncomfortable, restrictive; I get claustrophobic w/the mask and can't sleep. One big problem I have is that I have very dry sinuses and don't breathe well through my nose, especially in bed at night. So, I don't know how a product that forces my mouth shut will work for me. Has anyone ever tried tongue-strengthening or vocal exercises? PLEASE! Any and all constructive, helpful info will be appreciated - thank you!

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ARMANDO ORTEGA
TUCSON, US
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Jun 04, 2011 1:41 am EDT

This is definitely a SCAMMMM, I tried to contact them at their phone given on my charge account, but it hangs up as soon as it connects, or it sounds busy, also, their ad said to try it for 15 days and the charge only showed $9.95, which they did, but then they charged me $119.99, there was no invoice on the package so there is nothing to what I can use to fight for my refund. I feel violated! This product once more, it reminds me of buyer beware!

ComplaintsBoard
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4:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My Snoring Solution Company Refund scam

This is a scam. They will not honor their return policy

I followed all the instructions of their return policy. This was over a month ago. Still no refund. I have called and sent emails several times. No responses. A guy called the other day and said my money would be immediately refunded. Nothing so far. He lied about returning my email requests.

All buyers beware of this scam. I have read on a sleep apnea blog that many others are having problems with this company. They charge $79 for a $5 cheaply constructed chin strap.

Tom Cooper
Fair Oaks, CA

Read full review of My Snoring Solution Company and 23 comments
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Karin Gitto
US
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Jul 21, 2020 6:38 pm EDT

I am adding my frustrations to this company My Snoring Solution. they are horrible company. Happy to grab your money. I sent snoring device back in same package. I have called dozens of times. Beware

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anthony skirko
US
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Aug 17, 2019 10:47 am EDT

I had fraudulent charges made to my account for a My Snoring Solution product. Received the product and my banking institution is saying they are not fraudulent because I received the package. So I looked to return it and there is no instructional DVD required for the return. This company has figured out a way to use stolen card information to make charges that appear to be made by the card holder and then not return the money when the item is returned.

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Dianez1958
US
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Mar 03, 2016 8:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered this, $129.92 for 2 chin straps, did not work! called company, was told to got to PO send back fed express $7 more dollars, call us give us tracking # we will refund $89 "WHAT? WHAT ABOUT THE OTHER $40 it's used as a desposal fee
I'M CALLING MY CREDIT CARD COMPANY AS SOON AS I'M DONE HERE

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Susan Andrea
US
Send a message
Nov 06, 2015 1:07 am EST

PLEASE ! DO NOT COMPROMISE your health..., YOUR LIFE for 'FALLING FOR" this LAME 'FIX' for Snoring. I am OUTRAGED EVERY TIME I see this ad. If you have a SERIOUS problem with snoring, the ODDS are MORE than HIGH that you DO HAVE SLEEP APNEA. I unknowingly did. In 3 years, I FELT myself turning into a virtual 'vegetable', due to undiagnosed APNEA. I experienced a health emergency in Jan. '15, at which time I ended up in ICU in an UNCONSCIOUS state.
I was close to DEATH. The process of recovery led me to further testing: a FULL PULMONARY TEST and Sleep Study. RESULT: SEVERE SLEEP APNEA. Untreated, it can KILL YOU. I NOW use a CPAP. My jaw does fall open, so I do also use a jaw strap...but NOT THIS PIECE OF CRAP !

I have been seeking a FORUM to speak up on this MISLEADING, IRRESPONSIBLE ADVERTISING for this NOTHING PRODUCT.

I am a retired State employee- Female from the Carolinas. PLEASE...HEED MY ADVICE. If you SNORE...seek PROFESSIONAL HELP !

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Scott McMan
Arlington Heights, US
Send a message
May 20, 2015 7:19 am EDT

As many have said, these chin straps have been around for a long time and if they worked, nobody would need CPAP. The fact is, this is a dangerous product. If your airway closes off and you have to struggle to open your mouth, you will eventually wake up, or die.

I tried the Z Quiet mouthpiece and it put so much pressure on my jaw and bottom teeth that I just couldn't stand it. I gave it time, but the stress on my jaw and teeth never subsided, even with it adjusted for some relief.

The other thing about the subject strap is that they charge you $120 for two or $80 for one. Then they add on ridiculous charges for shipping and handling. The strap can't cost more than $2-$4 to make in China and this company is making a killing off of poor desperate people who need help and maybe can't afford CPAP. I now use CPAP and don't like it one bit, but I use it anyway. I've been working on a product myself recently, but if it doesn't work on me, then I won't try to con others into buying it. If anyone here has an idea and would like to collaborate, let me know. I have a lot of experience with patents and small business, as well as dealing with licensing and distributors. Contact me at: smcmanigle@jmwebvelopments.com

Too all who are struggling with snoring/sleep apnea, don't ignore it. Many people have died in their sleep senselessly because they didn't want to do anything.

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Pauli59
Forsyth, US
Send a message
Oct 08, 2014 10:44 am EDT

There was no statement included with my package. I want to return it. the number I called is [protected]. is this the correct number? when I call it doesn't put me through. I did some of you return yours?

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PMcM
Oreland, US
Send a message
Feb 17, 2014 11:47 am EST

I had a different experience with this company. I received the product only days after submitting the order. I returned it, unopened, but only because I opted for surgery instead. I followed the Return Policy instructions and received immediate reimbursement.

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MUNICHLY
Pensacola, US
Send a message
Jul 10, 2013 2:21 pm EDT

Love the head band to keep my husband from snoring. I have shared mysnoringsolutions web site with several of my friends. It works awesome...

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ceejee
PH
Send a message
Jul 05, 2013 12:42 am EDT

Sorry wrong link
http://stevegodin.blogspot.com/2011/01/mysnoringsolutioncom-review.html

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ceejee
PH
Send a message
Feb 14, 2013 1:30 am EST

I thought this blogger did a good review of it

stevegodin.blogspot.com/2011/04/good-morning-snore-solution-review.html

Overview of My Snoring Solution Company complaint handling

My Snoring Solution Company reviews first appeared on Complaints Board on Jul 3, 2009. The latest review jaw supporter was posted on May 13, 2016. The latest complaint do not honor refund policy stated in ad was resolved on Jul 06, 2009. My Snoring Solution Company has an average consumer rating of 3 stars from 5 reviews. My Snoring Solution Company has resolved 2 complaints.
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  1. My Snoring Solution Company Contacts

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    +1 (877) 877-3089
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  3. My Snoring Solution Company emails
  4. My Snoring Solution Company address
    PO Box 509, Lillian, Alabama, 36549, United States
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    Jun 30, 2025
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