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Consumer Complaints & Reviews in Wichita Falls, Texas

Texas Roadhouse / not being waited on!

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Cheyanne1994 on Oct 16, 2018

We sat in a booth for over 15 minutes and were never waited on. Multiple booths were waited on that came in after us and still not being waited on. We had to physically get up and find someone to wait on us. Then the waitress came to the table and stared at us as if we were an...

Sonic Drive-In / about service

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Trollmum16 on Sep 12, 2018

9/09/18. I will not be going back to my neighborhood Sonic. Sunday there was no one in the drive- thru or at the stalls; I pulled up to the window drive thru ( speaker to order has NOT WORKED IN MONTHS) and I sat there and sat there. I could see the lady messing around with the tea. After...

Biggerbooks.com / ordered new book, was sent old - 2+ weeks after returning & still no refund!!

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Tiffany Jones Dixon on Sep 12, 2018

UPDATE 9/12/18 Biggerbooks.com received the return of my College Algebra book on 8/27/18. It has been 16 days and they still have not refunded my credit card! Two days ago, on 9/10, I called & waited on hold 29 min before a rep finally answered & told me she is sorry but there has been a...

Wichita Falls KFC’s / bad restaurants

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Linda Luhdorff on Sep 3, 2018

KFC chicken is great the commercials are good but I've been to every KFC in Wichita Falls, Texas and Lawton, Oklahoma and within 6 months to a year of it being open the business declines because the restaurants are nasty and the smell of filth hits you in the face as soon as you walk in...

Santander Consumer USA / 2011 nissan juke

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Sharon E Sutton on Aug 22, 2018

Purchased from Jimmy Cleveland Nissan Wichita Falls Texas 76309 I recently done a volunteer repo. Santander carried my note and I just felt like they kept charging me late fees same one thing and meaning another communicating on the phone with them was very confusing I'm going to have to...

Pizza Hut / large supreme

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Melissa Ann Davidson on Jul 26, 2018

I went in and ordered a pizza they made the order wrong I called them I told them they said they would replace it so now I go to call them to have them make the order so I can go pick it up and a lady says I will a family order but I see no proof she basically called me a liar I don't...

PepsiCo / 2 liter diet mountain dew

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lkwelch212 on Jul 8, 2018

In Iowa Park Tx we have 2 stores, Lowes Grocery and Dollar General. In the last couple of months their shelves have always been empty of the Diet Mountain Dew no matter what time of day we go in. Is there a shortage or is this an ordering problem? Please fix this issue. My husband has to...

Cato Fashions / manager callie

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Ivy Rinehart on Jul 1, 2018

I have been shopping at Cato for over 5 years everything in my closet is from Cato. On Sunday July 1st I had to cancel my layaway for things that weren't under my control. She first off had an attitude like she didnt want to be there she cancelled my layaway and then informs me I get a...

Kentucky Fried Chicken [KFC] / customer service

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Aly san on Jun 28, 2018

On June 28th, 2018 my boyfriend and I went to the KFC/Taco Bell on Central Freeway in Wichita Falls, to for dinner at 8:40. We dined in and sat down. We were finishing up and a employee (Robert) walked up at 8:50 and informed us that the dining room was closing at 9. We said "alright...

Chicken Express / 40 piece mega meal

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David Vaught on Jun 14, 2018

Picked up a 40 pc tender family meal. One of the sides we ordered was green beans. We also ordered all the tenders tone the regular, not spicy. We drove the 20 miles home to find we had not received the green beans so we only had three sides instead of the four that we should have. The...