The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Consumer Complaints & Reviews in Lubbock, Texas

Red Lobster Hospitality / service with hostess

Jm
jmorgan47324 on Aug 13, 2018

I came into Red Lobster yesterday with my family of five and stood at the host stand for about five minutes until a young lady named Catalina approached us and asked "so how many of you are there" not sure if she caught what she was saying so we brushed it off. She told us it was going to...

Dollar Tree / employees

De
Debbie lou on Jul 31, 2018

I was in your store yesterday. There was a black lady with her small children blocking the path where you couldn't get by her. A older white man told her. " get your fat ass out of the way. ". Than a older white lady started yelling at him. The cussing than started from the man and white...

United Parcel Service of America [UPS] / delivery items not being brought inside business

We
WesternImp321 on Jul 31, 2018

our packages are being left in the car port where customers enter and exit. we are not aware that there are packages. is there a way to request that the delivery person comes inside and alert us of a delivery so we can promptly attend to the delivery. this has not been a consistent pattern. we...

Burger King / food

Ta
tandy keene on Jul 29, 2018

I went to the burger king located in the 200 block of 50th street in lubbock, Texas. I ordered a whopper value meal through the drive. It was about 11:45 and the emloyee was not frendly or attentive. She acted as if I were interupting her. My whopper had so much mayo on it, way too much...

Sonic Drive-In / 3.99 chicken strip special

Fe
Fed up 1121 on Jul 26, 2018

Ordered 3.99 special and got charged 7.57. Asked if the were still on sale and the carhoplooked at receipt and said um no it says 7.57. Called to ask if they were still on sales was told yes. So employees need to be trained on specials. Also sonic has lost a regular customer. All it took...

Motel 6 / harassment

Ju
Juanajohnson78 on Jul 21, 2018

Motel 6 in lubbock Tx. I been staying here for 6 days. My 3rd day i requested a key at desk, un uniformed girls came out saying i was on a blacklist. They check computer, shrug it off without explanation. 4th day i go request change for vending machine, manager asks my name and says I'm not...

Cash America Pawn / the service

Pa
Paula Hernandez on Jul 9, 2018

The service there is ridiculous.the assistant manager who is named Lisa saw a line but was sitting in the office eating... I was there almost an hour just take something out and people literally were waiting for a while to be helped. They treat customers like crap. This is the cash America...

Dollar General / management

Ri
Rivia on Jul 3, 2018

Everytime i go into this store the manager a short white man with glasses accuses me and my boyfriend of stealing when he clearly see money in my hand. This happens everytime i get followed around like im some kind of criminal and i am not. I do not appreciate being treated that way...

Family Dollar Stores / store manager

Am
AmberPrieto on Jun 29, 2018

My husband and I frequent a Family Dollar in our neighborhood in Lubbock, Texas. The store manager, Tamara, and my husband had a falling out this afternoon over a special on Pepsi products. She stated that Big Red is not a Pepsi product first. Then stated that depending on where we lived...

Texas Roadhouse / food left out of pick up order

Am
Amy Jaquez on Jun 18, 2018

I frequently dine-in or call in pick up orders to the Texas Roadhouse in Lubbock Texas. I placed an order for four people for Father's Day dinner. Repeat back of the order over the phone was correct. When I went in to pick up the order everything was correctly repeated back again. She did...