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Consumer Complaints & Reviews in Lubbock, Texas

Kool Smiles / Service

Me
Medrano23 on Feb 22, 2018
I had a appointment for my 3 daughters . They told me that they couldn't find my 2 daughter actived dental plan I ask them why they told well is not showing nothing we are only able to see one I was why if u can see one u can see the rest they all have the same plan I call the plan and...

Teals Automotive&Supply / Theft

Br
Bryan Teal on Feb 21, 2018
On Feb11 I had breakfast which I am a steady customer. I drink sugar free drink which I bring in to the store with me in a Yeti tumbler (29.95 ) . I left it on the table . Went back a couple of days later and the waitress said she found it her name was Jennifer. Said it was put under the...

Whataburger / poor customer service

Ma
Mashell Badley on Feb 14, 2018
Today, February 14, 2018 I went to Whataburger Store # 720 on Quaker Ave in Lubbock Texas. I went through the drive thru and ordered my lunch at 12:36 pm. There was a line all the way around the building when I was asked to pull around and wait for my food. At 1:02 pm I was late getting...

Suddenlink Communications / cable internet

De
Delilah Kellum on Feb 14, 2018
I don't understand how this company beats prob me out of their money my se vices are off a soft connect but your still charging me for services I didn't use and i'm not going to pay for services I didn't use I made payment arrangements on my account services still got interrupted I don't...

Long John Silver's / hours

Mc
mc96 on Feb 13, 2018
The Lubbock 4th street location needs to update the hours online because I arrived at 9:30 to order and they said they were closed but the hours online had said they closed at 10. I know that I'm probably not the only one who experienced this problem, I'm not upset, it's just frustrating...

Sonic Drive-In / horrible manager!

Lb
LBK Native on Feb 12, 2018
We ordered specialty drinks, which is what we simply love about sonic!!...3 of them were wrong and so I called them back in to let them know and if they could fix them. Unknowingly, the manager, ben matthews was the one who took the complaint. He then proceeded to cut me off as I explained...

Pizza Hut / manager and general manager

Ma
Mariev on Jan 5, 2018
I placed an order by phone at 634pm, I ordered 4 medium pizzas they said would be about 35-40 minutes, I went at 715 pm to pick up, my son walked in to pick up and they told him they were not ready that he would have to wait a few minutes. I kept seeing people walk in and out with their...

Suddenlink Communications / cable and internet

Ja
Jasandra on Dec 26, 2017
I moved my services from direct tv to sudden link and I am being screwed over I have not been able to get all my channels I don't have many channels like I did on direct tv I can't get help on my account every time I call I get told that I need to call the guy who sold me the cable I tried...

Burger King / wait time and customer service

Bo
On 11/15/2017 at approximately 7:45 am I went to the Burger King on 4th and Slide road (in front of Big Lots and Charlie B's). The lady took my order and when she verified it, I told her she had forgotten the order of french toast. She okay she got it. I go up to pay after waiting a while...

IHOP Restaurants / service

Mr
Mrsjrami on Dec 5, 2017
Me and my five year old daughter went to eat lunch. The waitress was very short with me. Whereas the college students that were a different color were met with a smile courtesy and willingness to serve them and keep them happy with her service.She introduced herself to the other customer...
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