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Consumer Complaints & Reviews in Lubbock, Texas

JC Penney Company / gift sets for mother’s day

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Mary Cogburn on May 13, 2018

I ordered online 2 jadore gift sets at 118.00 each, for mother's day gifts, ordered in plenty of time to get them before mother's day, got a package of Friday, but didn't look big enough for what I had ordered I opened it and instead of what I had ordered got 2 bottles of the same...

The Salvation Army USA / unprofessional employee and hostile behavior

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Mjuju on Apr 23, 2018

I would like to just announce for anyone around this particular facility that if there is an employee working around achild or children and vulnerable people who relies on the help of those from your organization, I do not think someone who finds joy in fighting on the streets is the right...

Sonic Drive-In / nepotism.

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Ashley Schlegel on Apr 12, 2018

I work at store 6453 in Lubbock Tx. My boss has hired her daughter, and her son, they are allowed better privileges than any other employee. I have recently found out that she is paying her daughter way more than anyone else, and shes only a carhop. Shes the only regular employee that i...

Kentucky Fried Chicken [KFC] / the service

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Crystal1704 on Mar 27, 2018

I came to the KFC on 50th and the interstate in Lubbock Texas for lunch I ordered a honey mustard chicken little combo they said they didn't do that I said y'all don't have honey mustard chicken little I get them here all the times he said no we cannot do that so I settled for a double...

DirecTV / poor service/ losing a “valued” customer

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Mathias007 on Mar 11, 2018

I just want to express my sincere regret in doing business with direct tv. I recently called a few days ago to have my services canceled on April 1st, and I was told that that was doable because my one year contract is up. Then today I get a random phone call from direct tv retention...

IHOP Restaurants / service received by employee

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Lola112 on Mar 1, 2018

I am looking on the internet for a place to work and I see a connection of one of IHOPS employees on Facebook. I clicked on the gentleman profile "Walter Harper III" and was quickly afraid and disgusted that IHOP would hire someone one who was flashing gang signs and flashing his gun...

Steak 'n Shake Enterprises / wait staff attitude

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Lynn Law on Feb 25, 2018

We went to steak and shake in Lubbock tx on February 24th and waited to be seated. The waitress placed menus on a table that people had just got up from. My husband asked her if she would get a broom for all the mess under the table. She proceeded to walk off and said very loudly "oh my...

Kool Smiles / service

Me
Medrano23 on Feb 22, 2018

I had a appointment for my 3 daughters . They told me that they couldn't find my 2 daughter actived dental plan I ask them why they told well is not showing nothing we are only able to see one I was why if u can see one u can see the rest they all have the same plan I call the plan and...

Teals Automotive & Supply / theft

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Bryan Teal on Feb 21, 2018

On Feb11 I had breakfast which I am a steady customer. I drink sugar free drink which I bring in to the store with me in a Yeti tumbler (29.95 ) . I left it on the table . Went back a couple of days later and the waitress said she found it her name was Jennifer. Said it was put under the...

Whataburger / poor customer service

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Mashell Badley on Feb 14, 2018

Today, February 14, 2018 I went to Whataburger Store # 720 on Quaker Ave in Lubbock Texas. I went through the drive thru and ordered my lunch at 12:36 pm. There was a line all the way around the building when I was asked to pull around and wait for my food. At 1:02 pm I was late getting...