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Consumer Complaints & Reviews in Durham, North Carolina

AT&T / wireless service

Patrick R Caffrey on Oct 2, 2018

Wireless service-I had an issue with my phone and service. I called last week to resolve it. I was given a solution that I could trade in my current 6S Apple iPhone and get the seven iPhone for a cost of $140. I am formed the customer service agent-retention agent-that I wanted to do some...

Hertz 3601 Hillsborough Rd Durham NC / hertz rental location poor customer service

kev15 on Sep 19, 2018

On Sept. 19, 2018 I filed a claim with my insurance company for damage to my vehicle. State Farm sent me to get a rental car threw Hertz. I must say I had never dealt with them before and I never will ever again. Due to the Piss Poor Customer Service from Preston at the Hillsborough Rd...

Golden Corral / price charged not true price

Rene Bridges on Sep 2, 2018

I just looked up our local Golden Corral cost curious if it was cheaper as it is smaller than the one we had went to in June. Found it EXTREMELY less so I went to the Durham website to see what they advertise their price to be. To my SHOCK we were charged $25 each, for three adults plu...

CVS Pharmacy / CVS Health / minute clinic claiming I did not pay co-pay

TOak on Aug 29, 2018

I visited the NC Minute Clinic on 05/14/18 and paid a 30.00 co-pay with my debit card. I received a bill from CVS on 6/19/18 stating I still owed them the 30.00. I sent proof of payment to CVS on 7/16/18. The company completely ignored and sent this bill to a debt collector. I'm done with...

Redroof North Pointe Dr Durham NC / cleanliness of room and front desk employee

Sasha1013 on Aug 10, 2018

Ww checked in to the redroof inn durham nc north pointe drive when we entered the room there was one towel 1 washcloth no soap or amenities had to go to the front desk for an extra towel wash cloth front desk clerk 3rd shift tonight had an horrible attitude aid it no mind came back to the...

Moe's Southwest Grill / food

Tony Hank on Aug 8, 2018

I go there to do Uber eats with my grandmother I have been experiencing a high volume of harassment and hate. The manager Jacob Coyne has the police investigating us and I am very upset and disappointed at this point if someone could please reach out to us to get the video footage of hi...

Shell / gas

Trusttaygo on Aug 4, 2018

I'm a customer that came to get gas with my last funds off of my debit card. A manager was leaving and seen he should help his employee during a rush. So I specifically stated how much gas I wanted and to put it on pump 7!! He puts it on 6 and when he tried to void it. My funds wouldn't go...

McDonald's / double quarter pounder

SRankin on Jul 31, 2018

I went to the drive thru at McDonalds on South Roxboro Street in Durham N.C. I ordered 2 double quarter pounders with cheese. When I got home I took a bite and noticed the burger was bright pink inside (not done). I took it back to the restaurant and the cashier said she would replace the...

United Parcel Service of America [UPS] / driver safety

skbd1212 on Jul 27, 2018

location: Neal Road in Durham NC date/time: July 27, 2018; 9:15am This morning, a UPS delivery truck with NC license plate ZH-6154 pulled out of a stop sign intersection, directly into me, running me off the road. This is not a busy Road, and no cars were coming from either direction after...

Burger King / service... I am complaining about

Denise gray on Jul 20, 2018

This was one of my favorite location at one time... On my way home I would go to this burger king by now the closed toysrus and was custom to see the people that work there that always treated me good. Now I have not been to this location in a min due to the lack of urgency that the...