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My Dr Now
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1.0 4 Reviews

My Dr Now Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with My Dr Now at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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My Dr Now reviews & complaints 4

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Newest My Dr Now reviews & complaints

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J
4:46 pm EST

My Dr Now refill medication

One of your doctors told me there is a law preventing her from giving me more than six months worth of prescription until I pay for another office visit for another 6 months of medication. But she could not or would not tell me the law she is referring to. I am on government disability and it's almost $400 per visit

Just for heart medication I have to have to prevent another heart attack and or stroke.

Desired outcome: I would like to know the law or get the life saving prescription I need If there is no law for schedule 5 drugs some more training for your doctors

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J
6:04 pm EDT

My Dr Now Waiting for my test results

Waiting for my test resultsComplete it on MondayThe 19th. I've made several calls to get results and then promise on three separate occasions that somebody would call me back haven't received a call or explanation but was reported that my doctors on vacation.

Desired outcome: Test results

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T
1:52 am EDT

My Dr Now Untrained customer service info

1. Long story short. I needed a A1C lab work results before medication could be prescribed. I got blood work done June 25, 2020. I never received a pick up time from my pharmacy so I called and asked wheres my medicine? The lady on the phone said, "the doctor wants A1C results first". Ok fine not the first time I heard them say that. The following week called again same response and that the lab works was busy from testing COV19 test. Another week passed now I'm frustrated this time the lady on the phone said still no results but she was a supervisor and she would send the message and follow up with me. Never got a single phone call. Another week past now I'm getting pissed of & I'm getting sick from high blood sugars. I called again this time all of the sudden the lady on the phone claims the result were in and looked that same day July 9. And that medication was sent to the pharmacy on June 29! To the wrong pharmacy I have no idea why each time I called they claimed my blood work hadn't been reviewed. Here's where it getting interesting. I had an appointment with my heart doctor she also needed blood work and said, " let me just call and have the lab send me the results to me instead of poking you again." She called both Lap Corp & Sanoran Quest whom told her I hadn't had any blood work sent in since March?!?!
2. I been to this office several times thinking I had a UTI each urine test showed no infection. Finally I mention I felt blood my urine area. This lady say there and said, "you must be wiping wrong". I got upset and she finally have me a referral to a Urologist.
3. I complained about having my mucus in the back of my throat I suggested it might be post nasal drip. Nope it's just allergies. Can someone tell my my mucus comes out in chuncks with an obvious hole in the center shaped like a bowl.
4. Constipation from medication side affects. I was given stool softeners until I became sick and vomited green liver bile acid. No one bothered to test me for other issues or even a colonoscopy.
THE MORAL OF THESE COMPLAINTS IS THESE PEOPLE DON'T CARE ABOUT THEIR PAITENTS. they want you in and out just like an urgent care.

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ComplaintsBoard
J
9:27 pm EDT

My Dr Now malpractice

On 24 April 19 I went to the My Dr. Now office in Laveen, Arizona with two medical complaints. The first was that my right testicle was swollen to the size of an orange, the 2nd was a rash around both eyes. The Nurse Practitioner who came into the exam room only asked me a few questions. She performed no objective exam on me at all. I am convinced it was because she is female and she did not want to visualize, inspect or palpate my genitals. That is the very definition of malpractice. Moreover, she refused to hear my 2nd complaint stating that because I was a walk-in and did not have an appointment, "you only get one complaint". Again, malpractice. I am a registered patient there. Not that that matters. And they have the temerity to send me a bill for $116.43. I paid for the lab work and the Rocephin injection but I told them I was not paying for a service I never received. They continue to harass me with phone calls, U.S. mail and emails despite me telling them three times I was not paying for an exam that never occurred. The NP that asked me a few questions is, Tammy Ericson.

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Phone number

+1 (480) 677-8282

Website

www.mydrnow.com

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