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Consumer Complaints & Reviews in Eden Prairie, Minnesota

Lifetouch / poor quality product

Daniel1959 on Jan 10, 2019

We were photographed by lifetouch for our church directory and opted to buy portraits as part of this experience. Unfortunately, our original prints were overcropped, either cutting the tops of our heads or cropping so tightly that our heads were cut off when the pictures were put in the...

Fingerhut / lawn mower

Johnny Sheffey on Dec 29, 2018

I purchased a lawn mower. When I opened it out the box it had a broken leg. I put the recommended gas and oil into the lawn mower . When I tried to start the lawn mower it would shut off within 5 seconds. Repeatedly. So I mailed it back to fingerhut and I was told they never received the...

Lifetouch / inability to log on/customer complaint response time

HLGriffin79 on Oct 17, 2018

I cannot log on to access my son's school pictures. The site asks me to "Check your internet connection." My internet connection is LIGHTNING FAST and there are no issues on my end. I filed a complaint. I am supposed to receive a response in 48 hours. That is completely unacceptable. The...

Ford Motor Company / improper coolant flush from dealership leading to high engine temp light and sloshing noise from dash

ljlmd84 on Oct 16, 2018

I have a 2010 Ford Fusion Hybrid VIN 3FADP0L30AR344745 with just over 58, 000 miles on it. I have had all scheduled maintenance and as part of that, on 10/15/18, took it to Metropolitan Ford in Eden Prairie, MN for a coolant flush. Right after I left the dealership, after having traveled...

OptumRX / mail order/pharmacy

01bigbird on Oct 5, 2018

I have placed 3 - 4 orders with Optum RX for Dexcom cgm supplies. Not once but Every time an order is placed there are complications. Mostly they say they have not received prescription information from the doctor. When I call my doctor of course it has been submitted. I am at my boiling...

Lifetouch / school photos

AndW on Sep 26, 2018

My daughter had her picture taken for school this fall as usual and when she brought home her packet it was nothing but the proofs. Lifetouch cashed the check but we received no pictures. I called customer service and spoke with someone who did bit understand English very well as she...

Lifetouch / pictures

Daisy Fuentes on Aug 25, 2018

I am a senior in Highschool and I took my senior pictures 1 month and a week ago. I was guaranteed to receive my picture proofs via mail and mailbox yet within 2-3 weeks from the date of my session. It was been 5 weeks and I have not received them yet. I contacted Lifetouch via email and I...

OptumRX / premarin price

Millie Kitchin on Aug 16, 2018

My doctor recommended using a mail order pharmacy for an expensive drug since mail order pharmacies usually charge less. I have a United Healthcare Medicare plan, which uses OptumRx as their online mail order pharmacy. The Optum website only shows a choice of ordering 3 tubes of Premarin...

OptumRX / pharmacy services/prior authorizations

Jared Hawthorne on Jun 26, 2018

I spoke to multiple people in the Prior Auth department (Laura, Rudy, Anothony, multiple people who wouldn't give me a name or let me speak to a manager) and was told for a benefit, I HAD to have my doctor do this and do that when I was told they could do it had I called earlier just a day before. Number: [protected], would NOT let me speak to mgr.

Spring Forest Qigong Company / false advertising

Guffy123 on Jun 23, 2018

The advertising of SFQ promises health and bliss. If a person devoted themselves to the practice of qigong for decades, health and bliss could be attained. Spring Forest Qigong sells goods and services with the promise that each is the cure. A book or a class cannot deliver a remedy the...