Sun Communities Customer Service
Sun Communities Inc.
27777 Franklin Road, Suite 200
Southfield
Michigan
United States - 48034
Southfield
Michigan
United States - 48034
Customer Support Phone Numbers
| +1 248 208 2500 | 22 10 |
Sun Communities Complaints & Reviews
Sun Communities / I have submitted 2 separate complaints on the same issue w no call back
St
Jul 18, 2019
I live at Indian Creek. I own my own home. I have submitted 2 separate complaints using this format and on the same issue w NO callback from Corporate... you boast a tally board on your web page that indicates how many complaints and how many resolved!?!? You have a "0" for outstanding...
Sun Communities / staff at blue jay mobile home park dade city florida
Co
Jun 24, 2019
The 2 maintenance workers at this park, Gene Orrico and Dennis Campbell, Today, much like every day, do NO WORK. so far this morning, they followed each other on 2 seperate riding mowers to falcon hall and arriving at 930AM for what should be a 10AM break, they stayed playing pool on the...
Sun Communities / parking violation
Al
Jun 19, 2019
I'm a tenant at 7460 Kitty Hawk /Summit Ridge community. We have been told by our landlord we are not allowed to park on the street . My vehicle was towed about 2 months ago because I was parked up on my driveway with one of my wheels touching the grass . I was charged $300.00. The tenant...
Sun Communities / sun communities management
Li
Jun 10, 2019
I have contacted sun homes repeatedly . I have been bullied by the manager and was bullied into purchasing my home. They did not fix the things that were wrong. Our water is brown and testing unsafe. Now they are building a wall behind us and there are trucks banging until all hours. It...
Sun Communities / frenchtown villa. lot rental
Pa
May 30, 2019
Six years on this has to be resolved.
This is my third attempt to resolve the blighted condition of my neighbor's home. 2 years ago they finally replaced the roof, and some fascia boards. but did not replace the metal fascia. nor did they close gap in the eaves. so now I deal with birds and...
Sun Communities / 1090 chinook trail fort myers beach
Ka
May 28, 2019
I was told my lot rent was not being renewed and even if I sold the house it would not be approved to stay in Indian creek t.v., fort myers beach, fl. I have frantically tried to move it, sell it and had a company that was buying it at a loss...loss...but it has no frame so can't be moved...
Sun Communities / financial
Ka
May 25, 2019
I purchased what i thought was a home with a mortgage i was lead to believe it was! I put 10, 000 down i was only lead to one mortgage company Triad no other company..my contract is wrong have address it and have proof for 6 months. My loan was sold to Suncommunities without my knowledge...
Sun Communities / deceptive marketing practices
Ke
May 08, 2019
The Hamptons Auburndale, FL Enticement of very nice lower priced homes in an exceptional community environment. The catch: Incredibly large lot rents that increase up to 5% per year. A very financially dangerous situation for seniors wishing to retire at the Hamptons on a fixed income. In...
Sun Communities / driveway repair
Ja
Apr 04, 2019
A water leak last year washed out under the driveway and the resurfacing of the road raised the road and the curb at the end of my driveway no longer keeps rain water from washing sand and mud into my driveway where it has sunk. Reported this 3 weeks ago to the office and did not hear...
Sun Communities / excessive amount of water directly behind my house
An
Dec 18, 2018
My name is Anthony Maguire and I live at Lakeside Crossing in Conway, SC 29526 (Lot #434). I moved into my property on November 16, 2017, therefore have lived at my residence for 13 months. For some time now the back of my property has flooded each time it rains hard culminating with...
Sun Communities / home in cobus green
Us
Dec 12, 2018
Well I have a illegal eviction notice. I just received this in the mail today giving me 4 days to move but guess what in the state of Indiana you must wait 10 days of rent being paid before serving papers and it's dated the 6 th. And from the 6 th giving me 9 days. That being said I am...
Sun Communities / unannounced, prolonged water shutoffs
Ke
Dec 03, 2018
As the title says, on any given day here at Sun Communities Woodside Terrace, Holland, Ohio, you are apt to discover that when you turn the tap at the sink, absolutely nothing comes out. They never announce exactly when or for how long the shutoff will be. And when you call the office...
Sun Communities / entertainment service cancelled
To
Nov 20, 2018
I am an entertainer in the music industry and go by the professional name of "DEBBIE OWEN AND TONY T". I have been in this business for the last eight years. We had contacted Whitney Clark, Lifestyle and Events Manager, Sun N Fun RV Resort 7125 Fruitville Rd, Sarasota, FL 34240 Direct...
Sun Communities / harassment and unfair treatment
Km
Oct 25, 2018
Do you live in SUN community? Are you being harassed by management? Are you being harassed by other residents and management does nothing about it? Are you being treated poorly and unfairly? Are you sick and tired of it? Please join us, we are setting up a nation wide class action lawsuit...
Sun Communities / unethical behavior "extortion"
Ni
Oct 17, 2018
I live in Sun Communities in San Antonio for 2 years now. 1st year I rented my lot rent was $350.00 dollars. 2nd years i purchased the home in attempt of saving some money but my lot rent immediately jumped to $500.00 a month. Shortly after we received notice that vehicles not parked in a...
Sun Communities / drug addicts and other unethical behaviour
Vi
Oct 11, 2018
I have been living here almost 2 years..I am renting to own it took all this time to get my place to be fixed..and I am still going to have someone look at it before I decide to buy it..But everyone in here has had enough with police in and out of here because of the drug addicts coming...
Sun Communities / riser repair by court personnel
Na
Oct 01, 2018
Shortly after moving here in 2013 my Riser broke. It was repaired and my water pressure inside my home was shut diwn considerably. I told the Office and they said it wasn't their problem. I filled buckets of water when having guests overnite. I went back in to current manager Jay Podein...
Sun Communities / property management
Te
Sep 27, 2018
Have just moved in and lived there for less than a year and consistently had issues that I have called to get resolved . Every time I call nothing gets done the property manager claims she will take care of it and never does. Yet every time something they need from me needs to get done...
Sun Communities / sun thinks so little of its annual residents
Do
Sep 18, 2018
"Sun thinks so little of its annual residents", this has been proven for the last 2 yrs. I have document everything since I heard the previous managers say in front of me that the annuals are just trailer trash, and yes I have it on a recording. This has push me to total frustration since...
Sun Communities / taxes due april 2018
Ro
Sep 11, 2018
My mother and I purchased a Mobil home in Sun Communities in Haines City Florida in July 2017. We invested about 18 thousand to make it comfortable and modern for me and my mom. We had constant sewer issues and had to pay Plummer to get it fixed numerous times.When Taxes in April were due...
Sun Communities / lack of enforcing or even having knowledge of handbook rules when it comes to reservations at sherkston.
He
Sep 10, 2018
RE: SHERKSTON SHORES I READ THE EMAIL BELOW TO TONY BRETON, AS HE NEVER RETURNED MY CALL. I FINALLY CALLED HIM AND HE WAS EXTREMELY RUDE AND DEMANDED RESPECT FROM ME. HE WAS NOT APPRISED OF THE HANDBOOK'S RULES WHEN IT COMES TO RESERVING A SPOT AT SHERKSTON, OR THE TIME YOU CAN RESERVE...
Sun Communities / disability discrimination and harassment and stringing me along with a false claim of buying my home till it was theirs free!
Ho
Sep 06, 2018
The harassment started the first weeks sandy took over Country Hills Village. Later I went to the office to apply to bring my tractor in to remove snow for my disability. Sandy's response to me asking was, and I quote "you don't look disabled to me", and upon handing me the papers to file...
Sun Communities / standing water under house and back yard
Dh
Sep 04, 2018
3 weeks my back and front yard has had standing water . It is due to under ground bust. I have been told over and over someone is coming to fix it. I have pictures and taking them to health department because of the lack of fixing this I have standing water under my home. I have went to...
Sun Communities / management of country hills mobile home park
Gr
Aug 21, 2018
As I'm sure you know many residents of the park have entered complaints about our manager Sandy. Recently I received a write up about my kayaks being on the ground in the side yard. I use them everyday two fish and for relaxation we are retired and that is our enjoyment for the summer also...
Sun Communities / I am presently feeling unsafe due to a neighbor that shoots his bb/pellet gun causing damage to my home's siding and skirting.
Lu
Jul 26, 2018
I have seen the man who resides across the street from my residence walk the street with his gun and heard the sound of firings. My 5 year old home has holes in the siding and skirting as a result of his shootings apparently at community cats. I have spoken with him and shown him the...
Sun Communities / misled residents on lot rents
Un
Jul 14, 2018
I reside in Siesta Bay RV resort in Ft Myers Fl. It is a 55+rv/park model community owned by Sun Communities, Inc.I own our own home and rent the lot. In Oct 2017 we were notified that the annual rent would be $6902 for the10/01/2017 thru 09/30/2018 season, payable in 7 equal payments of $986. ...
Sun Communities / confidentiality
Ro
Jul 06, 2018
Pheasant Ridge - The manager and her support staff lack the ability to practice confidentiality in regards to residents personal business. These corporate staff need refresher training on the importance and legal responsibility of being in compliance of maintaining confidentiality of...
Sun Communities / the girls in the office and the young couple that "manage" the park.
Jo
Jun 29, 2018
My mom lives in friendly village Simi Valley CA, and has for the past 4 years. Since she has lived there, I have met others in the community, and there is a common complaint about the management at the facility. Maybe others have complained that live there, but as an outsider, I see the...
Sun Communities / was told there would not be any patrol in sunset ridge
Ju
Jun 17, 2018
How are we suppose to feel safe when there is no appearance of police protecting us from harm??? Kim our new manager has just informed us of this!! I thought as a citizen police have on their cars "protect and serve"! How can they do this for us if the police are not allowed to come in our...
Sun Communities / maintenance supervisor/park manager
Je
Jun 12, 2018
Maintenance Supervisor (EARL) is very disrespectful to workers and tenants. I witnessed him curse this young lady who works in the office out, over some hot dogs. he was very nasty. he also told me and my husband we need to remove our camper A.S.A.P because a tree fell on it while we were...
Sun Communities / sky harbor cheektowaga ny
Dp
Jun 10, 2018
I am a homeowner in a Sun Community (Sky Harbor) in Cheektowaga N.Y. This past week the management here has put dilapidated run down 1960's abandoned homes up for sale. I have one of these garbage dumps in my back yard. The last person who lived in it was a drug addict who destroyed what...
Sun Communities / security
Ca
May 30, 2018
I have lived in this park for 8 years now and I have never seen it this bad there is so many teenagers walking around after dark and breaking into homes vehicles and stealing right out of yards. I have been robbed once while I was working inside my home and now Sunday may 28th my car wa...
Sun Communities / unethical behavior
Pe
May 14, 2018
On may 13th 2018 there was a pull behind trailer that was parked in a site that is much too small for a big trailer. The trailer blocks the view of the road because there is a bend there and we have elderly people in our park that walks and also have children that reside in a home around...
Sun Communities / 4132 fieldwood burton, mi
Ar
Mar 30, 2018
I had a MH with my mom on the lease My mom passed away Feb. 14, Valentines Day. With her income excluded I could not afford to live there, so moved out. The place is already rented. I was issued a default in rent. When Mom died it broke the lease she cannot pay . Send her the bill. Her name...
Sun Communities / bakers acres zephyrhills florida
Di
Mar 09, 2018
We have been here since oct 2017 we planed in making this our home we own or travel trailer we signed an 2 year lease we have been lied to reported to corporate from people in this park we have made some really good friends here an thank god we had witnesses that stood up an told we have...
Sun Communities / neighbor / brenda coppage
Gw
Feb 15, 2018
I have been dealing with harassment from Brenda Coppage for one and a half seasons now.
I am Canadian and I do not want any trouble but living next door her has bee a reoccurring problem that I no longer feel safe when my husband leaves for even a few minutes. I lock the door. Last season We...
Sun Communities / amenities clubhouse rentals
Ri
Feb 12, 2018
We have been told the in the future it will cost $175.00 dollars to rent the club house for family events. Of the 175.00 only 100.00 will be refunded. We were told that because of recent thefts that is why the charge was implemented. We the tenants should not be charged for the problems of...
Sun Communities / my water bill and flooding
Th
Feb 05, 2018
I have lived in Scio Farms estates since Dec 2008. Springtime 2009 is when I started complaining about the flooding on my lot. The flooding has gotten worse. I have lost trees and flowers and somewhere down there landscape rocks. This community has gone thru a number of site managers. The...
Sun Communities / overcharged for stay
Cj
Jan 27, 2018
On 12/29/16 My husband and I were at Tropical Palms resort in Kissimmee Florida. Previously owned by Carefree resorts which I understand is now Sun Communities. Tropical Palms is now owned by Encore so we did not go after them for this overcharge. On the 29th of December 2016 we wanted to...
Sun Communities / concrete fence at tallowwood isle coconut creek
Ll
Dec 07, 2017
A fence at the rear of the park has been falling down for a very long time But from the recent storm it has been worse, last time the lanscaper was mowing, the man almost got hit with the falling fence, it is A danger if some of the fence gets any kind of movement. Also it is a tempting...