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Consumer Complaints & Reviews in Naperville, Illinois

Pearle Vision / accused of stealing with no information provided

Hilary DeVries on Nov 26, 2018

My husband and I were visiting the store at 680 South, IL-59, Naperville, IL 60540 on Wednesday, November 21st 2018 and we were in the store mostly by ourselves, with the exception of one family who was there for about the first 5 minutes we were there. My husband and I tried on frame...

Jewel-Osco / pine cones in jewel-osco

Edward-Elmhurst on Nov 6, 2018

To whom it may concern, I work in the Edward-Elmhurst Walk- In Clinic located in Naperville, IL inside the Jewel-Osco and the aroma of pine cones has caused myself and other employees within Jewel headaches and migraines. We have politely asked for them to be removed once, but they...

Under Armor / discount code

Dinar25 on Oct 28, 2018

Hello, Today is the last day of a promo code my son got from school, 40$ off of online order. It can be used online only. He was so excited and chose what he wants to buy but the promo code won't work. We called customer service and after 20 mins of waiting, we got an answer that only...

National Football League [NFL] / rule on tackling quarterback

D520990 on Sep 23, 2018

The new rule that further protects the quarterback from tackles and/or sacks is completely horrible. I'm from Chicago and watched the Redskins-Packers game today (September 23). The sack that Clay Mathews had on Alex Smith was COMPLETELY legal: he didn't hit helmet to helmet, he didn't go...

Taco Bell / overcharged and order was wrong

Jade7414 on Sep 12, 2018

I just went through the Taco Bell drive thru and was overcharged, food was incorrect and got to wait literally 20 minutes for all that. I would've left but Taco Bell has the drive thru that you are stuck in if there are people in front of you or behind you. When I finally got to the window...

520003145766 001 / service received (if that's what you call it) my employees

ThePrez on Aug 31, 2018

Went to Taco Bell on 8/31/18 to replace an order that was wrong on 8/29/18. The girl running the cash register was new, stated that she had no idea how to handle my request and instead of calling someone to help me, just went on to take the next person's order! I leaned over the counter...

Fairfield Inn and Suites Naperville Illinois / customer service and room amenities

Momma546 on Aug 27, 2018

I called to reserve a room at this hotel with my daughter's volleyball team (they had 6 rooms and then parents all booked) I called about the rate the guy said 79.00 is volleyball team rate I said ok I will take it 2 nights. Them he said no 139.00 a night. o said nevermind. The next day I...

Art Van Furniture / purchase of couch

D1212 on Aug 23, 2018

After dealing with terrible customer service, and having the delivery date extended- without notification, we finally get our custom order couch. We were PROMISED by multiple sales associates, Allison Buchhiet being one of them, that our large 90lb dog would NOT be able to damage this high...

Citibank NA/THD / hard inquiry on equifax credit report

leslie903 on Jul 17, 2018

My equifax credit report shows a hard inquiry for a personal loan from october 17, 2017. I am tracking my credit on this inquiry does not show up on the transunion report. There is no institution information on the inquiry, so I am appealing to you. I did not apply for a...

Norwegian Cruise Line / NCL Corporation / wrong information and disorganization

another Sharon Ann on Jul 17, 2018

reservation #[protected] the cruise July 1 1. You charged us $3000.00 more for our inside cabin because we chose a cabin number so we could be near our daughter. when I told your representative that I just wanted to be near her, she said for the originally quoted price of $899pp we could be...