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Consumer Complaints & Reviews in Naperville, Illinois

Taco Bell / overcharged and order was wrong

Ja
Jade7414 on Sep 12, 2018

I just went through the Taco Bell drive thru and was overcharged, food was incorrect and got to wait literally 20 minutes for all that. I would've left but Taco Bell has the drive thru that you are stuck in if there are people in front of you or behind you. When I finally got to the window...

520003145766 001 / service received (if that's what you call it) my employees

Th
ThePrez on Aug 31, 2018

Went to Taco Bell on 8/31/18 to replace an order that was wrong on 8/29/18. The girl running the cash register was new, stated that she had no idea how to handle my request and instead of calling someone to help me, just went on to take the next person's order! I leaned over the counter...

Fairfield Inn and Suites Naperville Illinois / customer service and room amenities

Mo
Momma546 on Aug 27, 2018

I called to reserve a room at this hotel with my daughter's volleyball team (they had 6 rooms and then parents all booked) I called about the rate the guy said 79.00 is volleyball team rate I said ok I will take it 2 nights. Them he said no 139.00 a night. o said nevermind. The next day I...

Art Van Furniture / purchase of couch

D1
D1212 on Aug 23, 2018

After dealing with terrible customer service, and having the delivery date extended- without notification, we finally get our custom order couch. We were PROMISED by multiple sales associates, Allison Buchhiet being one of them, that our large 90lb dog would NOT be able to damage this high...

Citibank NA/THD / hard inquiry on equifax credit report

Le
leslie903 on Jul 17, 2018

My equifax credit report shows a hard inquiry for a personal loan from october 17, 2017. I am tracking my credit on www.creditkarma.com. this inquiry does not show up on the transunion report. There is no institution information on the inquiry, so I am appealing to you. I did not apply for a...

Norwegian Cruise Line / NCL Corporation / wrong information and disorganization

An
another Sharon Ann on Jul 17, 2018

reservation #[protected] the cruise July 1 1. You charged us $3000.00 more for our inside cabin because we chose a cabin number so we could be near our daughter. when I told your representative that I just wanted to be near her, she said for the originally quoted price of $899pp we could be...

Quest Labs / blood test

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Rick Windsor on Jul 11, 2018

Quest Labs are not reliable on getting test results to the doctor. He took 9 days before my results were faxed to my doctor. Had I not called and complained it still wouldn't have been sent. It's hard to impossible to get a hold of them on the phone. Many prompts and transfers. In my case...

Jewel-Osco / racist experience in store 3185

Ti
Tianac30 on Jul 6, 2018

I was doing instacart in store 3185 I approached Laura register and she ask for my ID for Liquor purchase and as instructed by instacart to show customer ID which is on the which I did she said what the hell is instacart in a very unprofessional ignorant tone I requested a manger as she...

TJX / T.J. Maxx / pricing mens t shirts

Kh
K Hand on Jun 12, 2018

Purchased today 3 Nike mens t shirt exactly a like in every way. The price compare tj max ticket is 13.00 on all 3. 2 t shirts were 12.99.and 1 t shirt 9.99. Explained to cashier who refused to call a manager or give me the correct price. It was obviously mis marked. Very unhappy with the...

Hyundai Motor America / customer service and poor service at napleton hyundai

Ma
Madeleine Pavola on May 22, 2018

I received a post card in the mail that just stated there was an "urgent recall notice". It did not state what the problem was for the recall and when I called to schedule an appointment for the recall the girl I spoke to said she didn't know why my car had a recall there are a lot of...