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Consumer Complaints & Reviews in Naperville, Illinois

Norwegian Cruise Line / NCL Corporation / wrong information and disorganization

another Sharon Ann on Jul 17, 2018

reservation #36059174 the cruise July 1 1. You charged us $3000.00 more for our inside cabin because we chose a cabin number so we could be near our daughter. when I told your representative that I just wanted to be near her, she said for the originally quoted price of $899pp we could be...

Quest Labs / blood test

Rick Windsor on Jul 11, 2018

Quest Labs are not reliable on getting test results to the doctor. He took 9 days before my results were faxed to my doctor. Had I not called and complained it still wouldn't have been sent. It's hard to impossible to get a hold of them on the phone. Many prompts and transfers. In my case...

Jewel-Osco / racist experience in store 3185

Tianac30 on Jul 6, 2018

I was doing instacart in store 3185 I approached Laura register and she ask for my ID for Liquor purchase and as instructed by instacart to show customer ID which is on the which I did she said what the hell is instacart in a very unprofessional ignorant tone I requested a manger as she...

TJX / T.J. Maxx / pricing mens t shirts

K Hand on Jun 12, 2018

Purchased today 3 Nike mens t shirt exactly a like in every way. The price compare tj max ticket is 13.00 on all 3. 2 t shirts were 12.99.and 1 t shirt 9.99. Explained to cashier who refused to call a manager or give me the correct price. It was obviously mis marked. Very unhappy with the...

Hyundai Motor America / customer service and poor service at napleton hyundai

Madeleine Pavola on May 22, 2018

I received a post card in the mail that just stated there was an "urgent recall notice". It did not state what the problem was for the recall and when I called to schedule an appointment for the recall the girl I spoke to said she didn't know why my car had a recall there are a lot of...

Epson / epson xp-640 printer

Brenda McGee Boland on Apr 2, 2018

After updating fimware my non-oem black printer cartridge (full of ink mind you) is no longer working (April 2, 2018). Told by customer service there is no way to back out the update. Requested to speak to a supervisor or manager to see what EPSON will do to make me whole on this printer...

Sprint / allied collections

Gmperkins on Mar 24, 2018

Address identification #0632485857 Accc#954299701 Gina Perkins 708-724-2586 Account paid in full-closed account in April 2016 Rep said you will receive a final bill for services well final bill was $563 then all of a sudden I receive a collection letter from Allied how is that possible. I...

Firestone Complete Auto Care / service, oil change

toy2 on Feb 20, 2018

On Tuesday, 2/20/2018 I had a 9:00 appointment to get a standard oil change. As always, I look for coupons prior to me bringing my car in. I found a coupon for $15 off a standard oil change and brought that with me. When the oil change was complete, he came out and told me that I needed a...

Jewel-Osco / pricing

Ivelina Marinova on Dec 10, 2017

On several occasions I shopped at Jewel and I see one price on a big pile of items. Then I go to the cashier to find out it is actually a totally different price. I was told the sign got misplaced. Well at the end of the working day all you see is a big number for the price, especially if...

Costco Wholesale Corporation / rotisserie chicken

Lynda Dabrowski on Dec 9, 2017

Yesterday 12-8-17, I purchased a rotisserie chicken, which I buy at least once a week. When I got home, the chicken was still pink. I put it on the plate to carve and the juices were pink. This has been happening more and more. Please temp your chickens. They come in different sizes and...