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Consumer Complaints & Reviews in London, Ontario

Pizza Hut / being threatened by a customer upon pickup.

jason green on Jan 20, 2019

I walked in to pickup a order, there was a person looking at the menu board, after I picked up the order and walked by the person he became rude, threatened me and said let's go outside and settle this. He started to follow me outside, I turned around, went in to ask the manager to call...

East Side Mario's London Ontario Argyle / baked lasagna

Kim Alward on Jan 19, 2019

Was very disgusting. Never had a Lasagna made with some kind of spinich dip spread in the middle instead of the regular ingredients.there was 2-3 layers of noodle and spinach crap that just over powered every thing else. Was the most disgusting lasagna ever. I have never been disgusted...

East Side Mario's / bad food

Generic name on Jan 5, 2019

Went for dinner and ordered off the promotional buy one take one home menu. I ordered the baked ravioli bologna. The picture showed beautiful bubbling cheeses completely covering the ravioli, with parsley sprinkled on top. The description said "swimming in bolognese", "loaded with cheese"...

GoodLife Fitness / customer service

Jt~ on Jan 2, 2019

I was offered a complementary one month free promotion/scam but i had signed up for a corporate plan only to find out they charged my account the regular ultimate plan rate. after calling to head office to express my concern the customer service rep i spoke with (Alyssha Empl #:1728) refused to...

Leon's Furniture / power recliner and indifferent manager

Scott Murphy on Dec 31, 2018

Purchased a Lana power recliner for my dad for Christmas on Nov 9, 2018 for 569.99 and was assured by the salesman Kirk that it would be in around the first week of December. The second week of December I called the store to check on the status of the order but had to wait for the salesman...

3079 Wonderland Rd S, London, ON N6L 1R4 / the way an employee was treated

Upsetdiner on Dec 22, 2018

December 22nd 2018 my family and I were out to dinner at Eastside Mario's on wonderland rd. A server fell with her arms full of full dinner plates. She had obviously been hurt physically and shaken up. She should have been sent home with WSIB forms filled out. The manager should have...

Reliance / incorrect cashing of check

Suzanne MacLean on Dec 7, 2018

My name is Suzanne MacLean, I am the Property Manager for Forest City Housing located at 200 Banbury Rd London, ON. On December 1, 2018, I produced checks for our Board of Directors to sign. One of the payments I processed was for London Hydro in the amount of $3330.32. All paperwork wa...

Lastman's Bad Boy Superstore / couch

Veronica Pelton on Dec 3, 2018

I never do this... But Lastman's Bad Boy is by far the worst company I have ever dealt with. As a result of their negligence and lack of concern for customer experience I will not have living room furniture for Christmas. I ordered furniture in the London store on labour day weekend and wa...

Purolator / delivery

Rahrah0970 on Dec 2, 2018

On Monday November 26 I sent a package to Quebec from London Ontario. It was supposed to arrive there the following day. When I checked the tracking the number the next day all it says is "in transit" and "estimated delivery time not available". Now after calling customer service multiple...

National Student Loan Service Centre / unethical behaviour

Ewngr on Nov 21, 2018

November 21, 2018 I am not willing to give my client number for security reasons. Spoke with a customer service representative named "Jeff" (I could barely make out if this is his name since he said it incredibly fast and low) about a concern I have regarding my repayment assistance...