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Consumer Complaints & Reviews in Melbourne, Victoria

Jetstar Airways / third party charges

Brett Laing on May 23, 2018

On 6th may I purchased 4 flights to Phuket with extras on the official Jetstar website. I have noticed since then on my invoice that I have been charged "third party charges" of $284.00 AUD. I would like to know what these charges are for and why I have been charged them. There was no third...

Jetstar Airways / baggage check in personnel

Rachael Farrell on May 22, 2018

I would like to express my extreme dissatisfaction and disappointment at travelling with Jetstar on flight JQ 947 ON 21/5/18. We have travelled with Jetstar on several occasions and have never experienced anything like this . We checked our baggage on at Cairns and then your colleague...

LG Electronics / hecto projector

Marianne Fisher on May 22, 2018

Hi firstly I would like to say that I have bought many of your products including a Hecto projection home system which I paid $9000 from Harvey Norman's & when I purchased 5 yrs ago was guaranteed the laser system would last minimum of 25000 hrs equal to ten yrs use & the system is amazing... / account

Teresa De Camillis on May 20, 2018

I have not purchased items from Wish since last year. My last order was all the slime etc. was money taken out of my account or could you please explain what's happened. I noticed my account is under Lauren. Why is that?? I was sent an email saying I had to log in again and add my bank...

Harvey Norman / neato botvac connected

Gazal Gafoor on May 16, 2018

I'd bought a Neato Botvac Connected from Harvey Norman, Hoppers Crossing on 21st April. I'm facing a couple of issues with it. - When I tried to connect it to our home network it kept failing to do so even though we have a pretty good AC1900 router. The internet connection is also pretty good;...

Kogan Australia / marketed as 4k tv but its not 4k, bad customer care. no response on 14 day return policy

Santhosh Bheema on May 15, 2018

Dear Members, I have purchased a kogan 4k smart TV (Order No: EACWDXLC), on 3rd May & received on 7th May. Series 8 KU8000. This was marketed as 4k TV but actually it is not. Max resolution it can play is 1080P, Bad CPU & memory, system shutting down when stan is installed. After reaching...

Coles / coles 700g dog food loaf

GeorgenVas on May 15, 2018

I would like to let the Coles buyers know that there is a new invention on the market .It is called a ring pull and it can be built in to the top of cans thus enabling people to open cans without a can opener.If you are not sure what i mean i have attached a photo of a competitors product...

Gotogate Gotogate Pty Ltd, Level 2, Riverside Quay 1 Southbank Boulevard, Melbourne VIC 3006, Australia / airline ticket booked unable to correct the book name and cancel the return ticket within 24 hours

Janice Rio on May 12, 2018

My boyfriend and I booked a flight through an online issuer named gotogate. I was the one whose flying the flight date was march 25... Here's the details Booking no:s8gfx4 Manila - brisbane Departure: sunday 25 march, 2018 Departure 21:25 sunday 25 march, 2018 from manila, philippine...

Coles Supermarkets / customer service

Domenica De Maria on May 10, 2018

I would like to put in a complaint about the Manager (Arjan) at Coles 323/325 Spring St, Reservoir VIC 3073. I entered the store on the 10/05/2018 about 8:10 pm wanting to purchase a Telstra Pre- paid mobile phone (Telstra 4 GHXD) he was quiet rude and abrupt. I asked if he had any mobile...

Kogan Australia / kogan tv

Cassie Parker on May 9, 2018

I have now been emailing regarding my smart TV 55 inch now for over a week with min responses, I have bought many items through Kogan in the past and have had great feedback, It is very disappointing to see they have such poor help service regarding there products. I only bought this TV on...