Consumer Complaints & Reviews in Sydney, New South Wales, Australia

Imperial Tobacco Australia — parker and simpson

I purchased a packet of Parker and Simpson cigarettes and saw that the filter paper was not on properly the packet looked fine but as u can see in the pic it looks weird this ha...

Sydney Tobacco Products  · Jan 29, 2019

Harvey Norman — mouldy bedside tables and tallboy

I purchased two side tables and a tallboy the glass ones from the Wally Park store I receive them very mouldy I recently got married and not open them and that's when I noticed...

Sydney Furniture  · Jan 28, 2019

Virgin Australia Airlines — velocity membership / missing points

I have for the past four weeks been trying to retrieve about 700 missing points. I have had to call VA membership only to be on hold or waiting and each call taking well over 30...

Sydney Airlines  · Jan 25, 2019

Qandies Limited — automatic clamping wireless car charger mount

I bought this item on the 7th of January and received it yesterday the 22nd of January. First of all the item as advertised on facebook was not the item I received. They advertise...

Sydney Other  · Jan 23, 2019

Flyfar — travel agent

Forcing me to cancel my flight due to incorrect spelling on my name. The airlines were waiting the changes but flyfar refused, said I had no other option only refunding me 1, 400...

Sydney Travel & Vacations  · Jan 22, 2019

Etihad Airways — changed our confirmed booking without notifying us

Hi, We are writing to lodge a complaint against Etihad Airways for changing our confirmed booking all of a sudden on the day we were flying back from Ahmedabad (India) to Sydney...

1 comments Sydney Airlines  · Jan 19, 2019

Doors Plus Holdings — my front door to my unit in drummoyne

I have and paid for 5 doors to be installed in my Unit. The front door in particular was not completed or stained alone the side or the top part of the door. My door frame has a...

Sapien Ventures — go all the way, guys

They have a great vision, explanations, ideas, mottos, a big team (I will talk about it later). It's seen that these guys are very creative in tackling present and future...

Sydney Crypto & Hedge Funds  · Jan 16, 2019

Right Click Capital Management — not bad, not perfect

As far as I understand Right Click Capital is a part of another company named Draper Venture Network. Correct me if I'm wrong. It definitely doesn't look like a scam...

Sydney Crypto & Hedge Funds  · Jan 16, 2019

Harvey Norman — clothes dryer gordon store nsw

I ordered and paid for a Simpson dryer on 06/12/2018 and was told delivery would be in 10 days. Considering Xmas etc I let a few days pass until I phoned to told we are short...

Sydney Appliances  · Jan 14, 2019

Jetstar Airways — refund of cancelled flight

I had booked to and fro tickets in Jetstar between Sydney and Melbourne. Booking reference is DWYRUB. While return from Melbourne on 31st Dec 2018, flight was cancelled two hour...

Sydney Airlines  · Jan 11, 2019

Hunter Express — delivery yy954419

Hello, I have been waiting since the 19th of december for my bed frame to be delivered by hunter express and with no phone number to call and actually speak to someone it'...

Sydney Contractors  · Jan 09, 2019

Woolworths Australia — staff member at cash register

I was paying for my groceries at Dural Woolworths when the alarm sounded. The staff member thought it was something in my purse. Naively I didn't realise she was looking for a...

Sydney Retail Stores  · Jan 07, 2019

Jetstar Airways — i'm complaining about your staff

I was supposed to board the plane from Sydney to Melbourne at 2 o clock witch was rebooked because my original flight at 8 o'clock was canceled. train was running late 20 minute...

Sydney Airlines  · Jan 07, 2019

Freelancer Technology / Freelancer.com / Getafreelancer.com — I am a customer and in my opinion they are unethical

They overcharged my credit card for services not requested. The agreed amount was $60.99, they posted $256.05. Upon my complaint, they insisted I was to blame and threatened legal...

Sydney Unauthorized Charges  · Jan 02, 2019

Marshall Freeman — unauthorised credit card charges

I was considering the use of their service but the contract was unacceptable so I declined to sign it. Earlier however, the consultant got my credit card number assuring me no...

Sydney Collections Agencies  · Dec 23, 2018

Jetstar Airways — unhelpful, rude staff ill equipped to deal with flight cancellations due to severe weather

Flight to Hobart at 5:45pm today was cancelled due to extreme weather at Sydney airport. Next available flight not till Sunday morning. Means I miss a very important family...

Sydney Airlines  · Dec 20, 2018

Ozsale — no response from customer service after 6 days

Hi there, I have ordered 2 items (shoes) from OZSALE.co.au which were estimated to delivery before Christmas (order number: [protected]). However I noticed that the order statu...

Sydney Clothing, Shoes & Acc  · Dec 19, 2018

Coles Supermarkets — customer care negligence

Store: Westfield Burwood NSW 2134 I cashed out $100 in $20s on 17th dec 18 but found one of the notes was physically damaged next day only. It was my fault that i didn't double...

Sydney Retail Stores  · Dec 17, 2018

Qantas Airways — flex fares - lost money due to unreasonable waiting times to change flights

We are a business that spend a lot of money with Qantas. It is most frustrating and costly to our business that Qantas does not allow online flight changes once the first leg of...

Sydney Airlines  · Dec 17, 2018

Ozsale — iphone 6 plus

I paid for a new iphone 6 plus on 7/6/2018. This phone did not turn up until late July. Phone was sluggish and slow from the start - after 2-3 months started dying all the time...

1 comments Sydney Online Shopping  · Dec 16, 2018

Jetabroad — unaware of transit visa requirements for hong kong.

Hi, I got to the Sydney airport for my flight to Nigeria en route Hongkong only to realize that I need a transit visa for Hongkong. I was not aware of this requirement and I...

Sydney Airlines  · Dec 14, 2018

Kogan — anker headphones from kogan

I have been sending endless emails to Kogan all week with no response. Only a ticket numer. Must be the worst customer service Iv ever encountered. And to think I actually...

sydney TV, Music & Video  · Dec 14, 2018

Agoda Company — over charged

Booking ID [protected] I booked ticket last week price was in Au$ 670 and in CYN 3342.35 but last night i got charged $706.05 which I insan and misused of my credit card information...

Sydney Internet Services  · Dec 12, 2018

Woolworths Australia — australian celebration cake

The re-naming of Woolworths' Christmas Cake product to "Australian Celebration Cake" is an act of bigotry against Christians and the wonderful legacy of joy and sense of community...

1 comments Sydney Retail Stores  · Dec 11, 2018

Kiwi.com — impossible alternative flight schedule

I booked for 4 people using Kiwi.com. Suddenly they notified by email that there has been a flight change. Kiwi only gave me a day to respond to the alternative schedule, only...

Sydney Travel & Vacations  · Dec 10, 2018

Coles Supermarkets — undelivered goods

About online Coles(flybuys ID: [protected]), my order [protected] is undelivered, but the order information changed from undelivered to delivered(Wednesday 05 December, 6:00am -...

Sydney Online Shopping  · Dec 09, 2018

CUDO — voucher for austrian beer bar & restaurant at dee why

Bought a voucher for Austrian Beer Bar & Restaurant at Dee Why only to find that is only available between 11:30 and 2pm! yes its well hidden in the terms and conditions but...

Sydney Food  · Dec 05, 2018

YuppTV — charging without authorisation

This yupptv is rubbish company. I signed up on 27/11/2018, they charged me $5 and few cents. And told me you will be charged on 27/12/2018 for next month. This is 3/12/2018 and...

Sydney Scam & Fake Checks  · Dec 03, 2018

Harvey Norman — online/customer service

My online order number is [protected]. I purchased Samsung series 8 tv and samsung soundbar from Harvey norman on 19h November. I purchased it online as I was overseas. I chatted...

Sydney Consumer Electronics  · Dec 03, 2018

Virgin Australia Airlines — airline

22 Ada Place Ultimo Sydney NSW 2007 30/11/18 Complaint regarding flight VA 141 22nd November 2018 I travelled on flight VA 141 Sydney to Auckland on 22nd November 2018 seat...

Sydney Airlines  · Nov 29, 2018

Harvey Norman — nokia 8 steel

I have ordered Nokia 8 Steel on 15/11/2018. I have contacted Harvey Norman Phone Support for tracking number, and they were unable to provide me any tracking details. After that I...

Sydney Consumer Electronics  · Nov 27, 2018

RentalCars.com — having to pay foreign fee on credit card payments

I live in Australia and recently hired a car through Rentalcars in Australia. I paid with credit card and was charged two amounts of $14.70 as a foreign I was not advised of the...

Sydney Tax Services  · Nov 20, 2018

SVK Crypto / SVK Media — Think twice

What does this phrase that's now on their website mean: we are not precious about "warm introductions"? Is it a customer-centric organization? And why in their...

Sydney Crypto & Hedge Funds  · Nov 16, 2018

Magnet Capital — Many demands, but still looks like a total scam

Hmmm that's strange that Magnet Capital is an unregistered managed investment scheme, but required so much from their future investors. 250 000 dollars income per annum, 2...

Sydney Crypto & Hedge Funds  · Nov 14, 2018

Harvey Norman — samsung note 9

I have purchased a Samsung Galaxy note 9 512g and engaged an phone plan of AUD107 per month of Optus in your Gordon store. After l returned to home and found that this phone i...

Sydney Mobile & Cell Phones  · Nov 04, 2018

Imperial Tobacco Australia — jps loose tobacco red 25g

This tobacco is by far the worst in the market. The tobacco itself is always completely dried out too much. You always get big chunks and sticks which aren't smokable and when you...

Sydney Tobacco Products  · Nov 03, 2018

McDonald's — extra big big mac meal

I went to have a meal at McDonald's Manly wharf last Wednesday the 24th October and I made a purchase at 3:48pm for $13.80 of the Big Mac meal with extra meat patties; and chip...

Sydney Fast Food Restaurants  · Nov 01, 2018

Ozsale — non delivery by date

I ordered and paid for a fitness bike it was a 48 hour sale that was on 19/10/2018 ozsale stated that bike would be delivered by 26/10/2018 requested refund was told that they...

Dan Murphy's — online order and delivery

Placed order yesterday afternoon for delivery today. 6.10am email received to say dispatched. 10.30am message saying it is on its way. 4.50PM still waiting. We are on holidays in...

Sydney Retail Stores  · Oct 31, 2018