CB Department Stores Burlington Coat Factory Direct Complaints #2-21

Burlington Coat Factory Direct Reviews and Complaints

Burlington Coat Factory Direct review: Employee supervisor

James Michael T of Anaheim, US

Mar 23, 2024 12:01 am UTC

Verified customer

First and foremost I was with my 2 toddlers and was looking to buy them a new outfit. I dis not get 20 feet inside without being singled out and profiled the moment I walked into the store. I haven't been to a burlington in atleast a year, and never been to the Burlington off Clairmont dr in Clairmont san diego ever before. Kate the store supervisor and 2 more employees rush over to me and the kids and tell me I have to leave and I'm not allowed in there. I asked her what for and she didn't give me a reason and told me to leave now and never come back. I was confused and and couldn't believe it. I wasn't in there for no more then 2 minutes. I was profiled to the fullest and feel disrespected especially my kids, they were scared.

Desired outcome: Stop profiling and give Kate some kind of lesson. She doesn't deserve a supervisor position with the way she acted and talked to a person and a customer.

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Burlington Coat Factory Direct phone numbers

+1 (855) 355-2875

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Customer Service

+1 (877) 213-6741

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Burlington Coat Factory Direct emails

customerservice@burlington.com

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Burlington Coat Factory Direct address

Corporate Counsel, 1830 Route 130 N, Burlingtion, New Jersey, 08016, United States

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