Burger King
reviews and complaints

To whom it may concern,

I find myself writing to you because of the recent visit I just had at my local Burger King store #16406 located on 7100 Coastal Palms Blvd, Panama City Beach, Florida 32408.

My husband made a trip to this Burger King to get himself 2 Whoppers a large fry and for me your Rodeo Burger. When he returned he was pulling the food out of the bag and asked me if this was the correct Burger. Upon seeing it I told him no this is not a Rodeo Burger, I proceeded to pull the picture up to show him what the burger look like. Checking the receipt he saw that he was charged a dollar for this little baby Burger.

I have attached two pictures, one picture showing the burger that I'm holding that is supposedly your Rodeo Burger, and the other picture is the supposed Rodeo Burger sitting next to your Double Whopper. The only thing on it is a tiny patty, pieces of onion rings and a dab of sauce.

This is the second time we have had an issue with this location within a couple weeks time, the last time my husband ordered a Whopper, it didn't have lettuce tomato or onion on it. We were upset to say the least but let it go, however, this time we are just plain mad! You can see what we got for the Rodeo Burger, this is total disappointment for us to say the least! Apparently your employees don't know what or let alone how to make your food properly!

This will be the last time I ever give you my business let alone any positive feedback!

Sincerely,

Robert & Sheryl Phillips

I asked for a 2 Taco pack, a $5 whopper meal, a 2 bacon cheeseburger meal with heavy onion add mayo & no pickles & I went inside to get an extra order of chicken nuggets & large fries we ate in the car & were in a hurry but we immediately noticed that I got my whopper with no pickles heavy onion and my 2 bacon cheeseburgers with extra onion mayo & pickles all my burgers were wrong the fries were cold & the tacos were nasty tasted old weren't fresh at all.

My husband bought lunch from your location today, 10/25/17 on 1727 E Platte Ave Colorado Springs
He had ordered two small fries, a buffalo chicken sandwich and two ten piece SPICY chicken nuggets.
This location is about 30 minutes from our home ad he picked up lunch after an appointment in the area. Upon arriving home I noticed we were given regular chicken nuggets. This was my lunch. The only reason I wanted Burger King was for the spicy chicken nuggets, I'm 24 weeks pregnant so what seems like a minor issue actually ruined my lunch. Attached you see a picture showing regular chicken nuggets as opposedto spicy. He was also not given a receipt for this transaction.

I ordered copper Jr with heavy pickle received one slice of pickle and the sandwich was so small, smaller than I remember. I been eating at Burger King for decades I am 53 and today not satisfied. I was customer care number 41 while at the doctor's appointment in . OK t is important that you review the product for 2 most people would go to Wendy's their dollar menu offers more and better portion. I really enjoy the Whopper but now know that the Whopper Jr is not for me. Still hungry.

On Oct. 5, 2017 I dined in with my family of six. After receiving my receipt I was told I could take a survey to receive a free sandwhich . After we got our meals I decided to do the survey( which I never do ) because the manager that took our order was not very friendly and messed the order up by rushing my grandson into ordering something he did not really want. She also made us and charged us for items we did not ask for. I told her when we got our order that we had not asked for all the sandwiches she had had made for us and she told me that I should speak up because no one could understand me by not talking loudly. In that I feel she was very rude. After I got home I took the survey and was given a validation code to come back with and the receipt from that day.After I did I was told I had to buy fries and a drink to get the free sandwich. That was not told to me so I did not receive a free sandwich.

I went to the drive thru at approximately 7:28 P.M. 10/24/17. I noticed my food was extremely old and cold. I pulled around and walked in to get fresh food. It was no one to assist me but I heard them loudly in the back playing. I noticed all the food looked old and I wasn't getting any fresh food unless the cook it and I have to wait. I stood there and wasn't being assisted so I walked out to the car and grabbed my phone. I walked back in and took a picture to show the establishment. I was very disappointed.

I want to take a moment to congratulate bk, or at least the franchise located at 937 dixwell ave, hamden, ct 06514. To blantanly show complete disregard and infuriate customers trying to give you money, and be able to do whatever you want, make terrible food, close whenever you feel like it, have 6+ employees watch curtomers stroll by while you give them directions to mcdonald's, etc must mean you're doing very well and don't need customers. I guess you should be proud, although even if I didn't need the money I would still be embarrassed beyond belief to treat anyone this way, let alone customers.

In the past month alone i've tried going there only to find out 3x they closed before 10:00 pm when online it says they're open til midnight, have been told they have no burgers (So the "burger king" doesn't have burgers), 2x couldn't get crispy chicken, and most recently again this evening, walked 1.5 miles in torrential rain and wind (Go ahead check the weather in ct) to arrive at 10:25 and see 6+ people sitting around with all the lights on and be told they're closed. Why do you need 6+ people to watch the lights stay on and refuse money? Why doesn't your website say that bk offers whatever food they have leftover for you and closes whenever they want? I would've liked to join the employees smoking weed, but couldn't because would've been too hungry and couldn't get food. I literally had bk employees there suggest I go to mcdonald's bc they are open the hours they say they are.

God bless that bk that they make enough money to piss away customers. I can truly say I will never visit a bk store again ever. I'll starve to death before I give a single penny to a restaurant that literally laughs at their customers for trying to give them money and are that lazy. I understand if it's slow and you want to close at 11:45 instead of midnight, but to close before 10 yet advertise midnight! Such a joke and the fact that corporate allows it says all I need to know. I only wish there was a way to get all the money back i've wasted there. Being on a budget, i've been forced to eat bk at least 7-10x a week for the last few months, and will never go again. So congrats on your success and being able to piss in your customers face for trying to give you money

Customer service at the Valdosta ga on St Augustine Rd 1164 St Augustine Rd Valdosta ga 31601
The girls in there on 10-22-2017 their customer service is horrible they represent the owner I feel real sorry for him they are going to run his customer to the gas station no greating no thank you acted like we were inconveniencing them the absolute worst cs I've ever in countered the food was stale the drive thru lady was loud obnoxious and not friendly the front counter lady should just quit period..I feel sorry for your establishment real sorry I will never go back there ever

Burger king in Rush City, Minnesota. They were making my food without gloves on. When i said something about it. The lady told the guy to wash his hands and put gloves on which he did but then continued to make my food with the same things he was handling without glove such as my burger bun and my chicken tenders. Thats terribly unsanitary. I am serve safe certified and I know that is a health issue. Something needs to be done about this. I walked out of that store with contaminated food.

On 10/23/2017 I went through the drive-thru of store # 14398 in monticello at 5:48 pm. I ordered a crispy club salad, onion ring and a large diet raspberry coke, with a senior discount. I noticed that the screen said diet coke (This happens frequently). When I paid I was handed the soda and asked if it was diet and was told "yes". When I finally got home and went to drink it, I realized it was not diet. I wouldn't normally complain through this venue, but it happens too many times at the drive thru. If I wanted to eat inside I could get my own soda, but going through the drive thru allows me to get the food and drink to eat at home. I shouldn't have to taste and sip my food and drink to make sure it is correct. And, when I ask if the drink is diet, and the answer is yes, it should be diet coke. Normally I would take a sip, but this particular day I was bringing my cat home after surgery and didn't have time to do this. It is really hard to understand why the people working there cannot provide a service without having to be given the wrong product.

I only go to this Burger King Because it's on my way there's only two in my town one on North side and one on south side. This stores number is 1728 Abilene Texas. On North 1st. They store is so unfriendly they all seem to have a chip on their shoulders and you can tell that they hate their job. The food taste ok but it's always sloppy when ever I do happen to go there to eat. I think Burger King has the BEST hash browns and the BEST French fries. So good I keep going back for u satisfied customer service and sloppy presentation. I would like to go there and the person taking my order says I how are you welcome to Burger King and smile at me, instead of a sad lame and dry welcome to Burger King what can I get you. Thank you for your time maybe next time I will have a better experience. I have a video of me opening it but it won't let me up load, sorry.

I arrived at BK at 7:25 this morning and ordered 2 sets of the 2 for 4 breakfast sandwiches and 2 coffees. I pulled up to the second window, as instructed, and was greeted nicely by a young lady. However she advised that I would need to wait for coffee as she was making a fresh pot just for me. I waited for 20 minutes, watching other cars come and go through the drive through. How is coffee not ready in a fast food chain restaurant like BK at 7:25 in the morning? Then I notice that 2 of the 4 sandwiches don't have any egg. Very much ticked off at this location. Poor service and quality. Perhaps if people would plan ahead and care just a little this wouldnt happen.

On October 23, 2017 Monday night at 11:45 me and my wife went to the burger king the crew person in the drive thru window name was Kaieesha Taylor she was very rude and unprofessional she didn't speak or knowledge us she just told us the total and had a attitude with it (we ordered $1.49 Nuggets) when we got the food it was old as hell and when we went the manager act like she didn't care.

Yalls workers need a better attitude, and need to not be rude to customers or other co-workers, and they need to straighten their attitudes up, and they need to stop being racist towards any race.Like do I want to go to Burger King again, hell no now y'all have some very freaking rude [censor] people who need to get their [censor] fired. Y'all really need to do something, because if I worked there I would quit because I wouldn't want to be treated like [censor] from my co-workers.

Store located on Kirkman Rd., Orlando, Fl #5480.
Major verbal fight between all employees tonight 10/23/17 approx 6:45 pm, in front of customers. I almost called the police. Manager was also involved. Had no control of the situation. Language was terrible. All orders were incorrect. This entire store is going down hill. This is inexcusable.

Ellen Seserman [protected].

Drugs are done and sold on the rice lake wisconsin burger king store and managers do nothing about it. I went thru the drive thru other nite with my children for dinner what I thought was 2 employees smoking cigarettes outside was really employees smoking marijuana cuz when I rolled my window down to order that's all I could smell. Maybe burger king should get some managers that are gonna know their restraint . Your employees are not only drug addicts but berg rude to customers probably due to the drug use. And managers are doing nothing about it .we report it to Scott who is the district manager and he just ya ya a person. I understand you want to keep the employees you got cuz that burger king sucks but get a grip on yours store. Hire people with common [censor]ingsense

I went to Burger King on 13770 South Avenue O
Chicago, IL 60633 two times at different times just to try the new Cinnamon Toast Crunch shake and the first time I asked about the shake they were rude about it and said they don’t have any shakes. The second time I went they said it again... I’m very disappointed. My email is [protected]@hotmail.com

Sunday, Oct. 22 1:05
Drive-thru order, got to window, an employee swiped my card several times, didn't go through. Manager Serena came to the window, swiped my card, nothing. I asked her to run it at a different register as someone did the previous day, she said '[censor]'€. Absolutely not acceptable language.
Please do something about this.
1215 Ansborough Ave . Waterloo, Ia.

The order taker tried to rush me although there was no need (no line). Kept asking if that was all when I was clearly not through ordering and cut me off when I tried to order dessert, so I didnt. The whopper was so cold that the cheese did not even try to melt. The rodeo king was ordered no mayo and came with extra mayo. The receipt was cut iff so I could not use the mybkexperience website due to lack of numbers. This was in the U.S. I know this is wrong website but have no other way for feedback.

10/20/2017 I was in line at burgerking on mlk around 7:15 when I was behind a car that was being so rude to the person that was in drive thur I mean they were so rude they were calling the lady [censor] an they were gone whoop her butt so I got out of line and came in on the inside so I could place my order I saw that the manger shameika was upset from the way they were talking to her and it was a guy and a women that was in the car in front of me.. And the young lady shaneia was on her name tag was saying its go be ok to the manger tall darkskin girl shameika I know her she been working here for a while an she always has patients with me every time I come I feel yall need to do somthing to protect them thats a good worker u have she always cleaning everytime I come and she always got burger king smelling good her an the gm white lady tracy she so swet as well I enjoy coming to this burger king its close to my house plus I dont have to cook...