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Buggies Unlimited

Buggies Unlimited review: Customer service

D
Author of the review
1:25 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Be warned, if you purchase from Buggies Unlimited you will take total responsibility for the purchase with no support from them at all. If you purchase from their website and use their search tool to identify the parts needed - if the part identified on their site is wrong, they make that YOUR FAULT with no support to return or replace the item at all. How does that work? They recommend a part - you order it - its wrong - they say tough, your fault - you ordered the wrong part! BUYER BEWARE - this company's CUSTOMER SERVICE IS TERRIBLE!

Claimed loss: $250.00

Desired outcome: Take product back and pay shipping since they recommended the wrong product - and they even admit that!

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