The complaint has been investigated and
resolved to the customer's satisfactionResolved BudsGunShop.com — Unethical business practices
resolved to the customer's satisfaction
I have spent thousands of dollars at this website and I had recently purchased an optic item (BARSKA AC10332 RED DOT 50MM RED 5MOA). After using this item once it broke. On the website the buyer has the ability to rate the product and leave messages for other buyers. Before I had bought this product there was only one review and it was a good one, so I bought it. After it broke I went back and gave it one star and a bad review (without being nasty). The next day my review had been deleted. I posted it again. Again it was deleted. This happened everyday for 5 days. Today I logged in and saw that my post had been deleted and Budsguns had created someone with my same name and gave the product a good review!!! I tried to log in but they discontinued my account so I could not! I think this shows an extreme lack of business integrity and only serves to trick the buyers into buying this cheaply made product. Not only did they delete my bad reviews and account, but now they are posing as me and posting good reviews (and they locked me out so I can’t do anything about it).
I suggest that all of you that have complaints contact the Kentucky Better Business Bureau. I did. The number to the BBB of Kentucky is [protected]. Once you call enter the number for Buds [protected]). Buds is a member of the BBB, and the BBB needs to see this pattern that isn’t being reported. Otherwise Buds will continue with their deceptive unethical business practices.