Buckeye Tool Supply
reviews and complaints

Order # 09-11291-05553 , Order date: 3/9/2024 (2) Collets. Thought I ordered 1/4" collets. Received 5/32" collets instead. Have tied to return the wrong sized collets for a refund. It seems very difficult. The phone number given has a full mail box and is not taking messages. Contacting Buckeye Tool Supply seems to be impossible. Doing business with this company is a bad idea.

I ordered a product from them and paid for it, but did not receive it. Emails went unanswered. No one answers the phone at the number listed. The voicemail is not set up.

Return a pressure switch to Buckeye Tool Supply for a refund. They received it on September 14. I have been trying to reach them by phone and emails with no response.

Sent me the wrong parts. I ordered polishing bonnets for my black and decker 6 inch polisher,part number sku: [protected]-2pk and received [protected]. Tried calling them but no answer. Please help!

Ordered a package of two belts for my snowblower the sku was *** Order number was ***. I got my order and the belts are for a snapper lawn mower sku ***? I have tried calling all day and it goes to a voice Mail that has not been set up yet, +[protected]. I would like either my product ASAP or a full refund of $47.99 US.

I placed an internet order with Buckeye Tool Order #*** on 8/29 with a delivery date of September 2. As of today, 9/8, the order status is unchanged from 8/30 and remains in "Package Acceptance Pending." My email inquiry hasn't been answered and their listed phone number answers that no voice mailbox has been setup on this line.

Placed order *** on Amazon on Aug 29. Order shows as shipped on Sept 2 but there is a tracking number, but no tracking information like the ordered didn't get shipped. I have tried to call the company but no answer and I get a message that the voicemail box isn't setup so I can't leave a message. My CC has been charged so I would like a refund of $131.58 ASAP.

I ordered 4 items and when I received my order, only 2 items were in the shipment. However, all 4 items were listed on the packaging list. I called the company numerous times, but there is no answer and their voicemail is not set-up. I also sent 2 emails, but there was no reply. The USPS tracking info states that the 4 items were delivered, but again, only 2 items were in the shipping package.

I purchased a part thru *** which was filled by Buck Eye Tool. We received the wrong part. An RMA (#***) was issued by Buck Eye Tool, we returned the part which was received by Buck Eye Tool on 8/2. We have not receive the refund as of today. I think Buck Eye Tool has had sufficient time to process the refund. Please advise how we can persuade Buck Eye Tool to finalize the refund. Thank you for your help. Kind regards

We purchased a lawn mower grass bag which did not fit our mower. I returned the item to Buckey Tool Supply via USPS. The tracking number states the item was delivered to them on 5/15. I have not received a credit for my return and it's been almost a month. I cannot get thru to anyone via their phone number and their voice mail has not been set up. They do not reply to emails either. I have sent several! I have an order number, tracking number if you need it.

Part ordered did not fit my DeWalt polisher as stated, I have emailed and sent message from their website as well for a return authorization I have also called several times and no answer phone has not been set up to receive calls or messages. Poor poor after the sale Customer Service. Order #*** P/N #***. A complete Wishy Washy company.in my opinion and my opinion is what matters for future business with Buck Eye Tools supply Co, we live and learn.

my order number is #***. I order a package of grass shear blades for my Black & Decker grass shears. These are 6 inch blades used for trimming small shrubs. Instead, I received a package of blades that look like they would be used on a lawnmower. I have tried contacting Buckeye Tool Supply by phone...but no luck. Their voice mail is not set up. And my e-mails go unanswered. So now what do I do? I want to return the lawn mower blades but don't know the procedure for doing so. And if they can't fulfill my order...then please credit my VISA.

You can try calling them yourselves, I called 5 different occasions and no one answers the phone. They instead direct you to email them. I emailed 3 emails that were non returned. They give you 30 days to return an item so since I never heard back from them I mailed the item (table saw fence) back to them with tracking *** via *** and they received my item back toward the end of June. I can't get anyone to respond to an email or contact me. Order ***. Lousy business and I only supported them because they were in Ohio - mistake.

I contacted this company per their instructions within the dates that had been requested per instructions. I heard nothing about the return or any contact about what to do. I fill out the questions and send this to them and again I hear nothing. I am want to return the parts since they are the wrong ones and it says "30 day return hassle free" no questions asked. They took my money and I can not reach anyone about returning the parts. Now I'm reading this is the company MO, ignore people with returns or send the wrong parts/orders and people are stuck with bad parts and out of money with returns. The order number is

I purchased brushes for a *** Power Tool (#***) after receiving them I realized my error in ordering the wrong parts. I contacted Buck Eye through their customer service email and was informed because I had purchased through *** I had to go through *** to resolve the issue. I went to the *** website and was informed that I had to try and resolve this issue directly with Buck Eye first. Beginning to feel like a YoYo. I contacted Buck Eye once again via email and informed them that I was sending the wrong parts back (#***) and would like the correct parts (#***) in return. I mailed them back January 27th (tracking ***) Delivered February 2nd, I have not been able to contact Buck Eye since and have not received the Correct parts (#***). It is now February 16th.