BStockSupply

So, I recently had an experience with BStockSupply and I gotta say, their customer service is not the best. It was a real struggle to get in touch with someone who could actually help me out. But, after some digging, I found out that if you want to talk to the big dogs, you gotta dial ***536 and then hit up extensions 500-508. That's where the upper management hangs out.

Now, I did have the pleasure of dealing with Eric Moriarty, who is apparently ext. 508, and he was actually pretty great. But, overall, I would say to avoid customer service if you can and just go straight to the top.

I mean, I get it, running a business is tough and mistakes happen. But, it's frustrating when you're trying to get something sorted out and it feels like you're just getting the runaround. Hopefully, BStockSupply can work on improving their customer service in the future.

So, I bought like 200 major appliances from BStockSupply, and let me tell you, it was a total disaster. I saw the pictures and everything looked good, but when the truck arrived, it was nothing but junk. I mean, seriously, everything was mangled or crushed. It was a total mess. And now, when I try to complain, they're hiding behind the definition of salvage. Like, what does that even mean? All I know is that nothing was repairable or could have parts taken from it. It was a total rip off. I'm so disappointed.

I'm telling you, BStockSupply is a complete scam. I made the mistake of buying from them and it was a nightmare. The pictures they show you are nothing like what you actually receive. It's all fake, fake, fake. And when you try to get your money back, forget about it. They won't give you a penny back no matter how hard you try.

I thought I was getting a great deal on some electronics, but what I got was a bunch of junk. The items were all broken and didn't work at all. It was a complete waste of my time and money. I wish I had listened to the other reviews and stayed far away from BStockSupply.

If you're thinking about buying from them, don't do it. Save yourself the headache and go somewhere else. There are plenty of other places to buy from that won't scam you like BStockSupply. Trust me, you'll thank me later.

this company is committing fraud by advertising products as a and b and sending salvage junk

Placed 5 orders between 4/13 and 4/15 of 2022. Upon receipt 4 of the 5 items were broken, not as described, and missing parts. These items were described as "like new". It is ridiculous that this company has an A+ rating when they are rated horribly on every review site. This makes me not trust Complaintsboard.com reviews. B-stock is completely irresponsible. This is the worst company I've dealt with in 27+ years of purchasing computer equipment.

i have previously filed a complain and was issued a case number ***. Bstock has promised the missing pallet will be coming. while waiting, the case marked as resolved. However, it has been months now and Bstock is now stop responding. This is for order QVC8548. the order should have 4 pallets but only 3 arrived. one was missing or Bstock claimed it was sent back to sender (on Nov 5th) but until now a month later but no response on where it is and Bstock has stopped responding for any update on time frame when should i receive it.

So July 1 I sent a wire transfer in the amount of $2231.66 to Bstock supply I was told I will receive my order in 7-14 business days, so I followed up on 7/18 only to be told by bstock that my order was in transit with RL Carriers and I was given a pro number, when I contacted the shipper I was informed they don't see my order or my name, when I reached back out to bstock I was then told it has not yet been picked up, so I then asked for a refund, I was told by a customer service representative named Dee that they do not issue refunds. And they are not sure when my order will be picked up.

I won a 4 pallets around sept 20, 2021. the delivery company only delivered 3 pallets. the driver, when he first came said he got the pallets in short notice and only 3 in his truck, the other one coming which was noted on the receipt of what delivered. since i haven't heard anything, i first call the delivery company and told them the issue and they never called back. I then file dispute with Bstock but except the first response which they gather info, and it has been almost a month and never any response from bstock. Now i do not know what going on as i am out one pallet or 320 units (items) missing. in which each unit cost ($55 in retail).

I bought 50 Chromebook laptops that were advertised as customer returns (bought at retail and returned for any reason). The Chromebooks were not customer returns. They are used. They were either leased or owned by a school district in Florida and still have student accounts on them. They are outdated and stopped receiving updates in June. The batteries are so old they will no longer charge. These were also advertised with a description of having chargers, but 29 of them do not. I paid a total of $1105.00 which includes $650.00 auction amount, $65 buyer's premium (service charge), $350.00 for shipping provided by the company, and $40.00 for the wire transfer (required method of payment) fee.

I BOUGHT IPHONE XS MAX 64GB THROUGH BIDDING AND I WON THE BIDDING BY PAYING $663 PLUS $30 WIRING FEE FROM MY BANK IN AUGUST 15TH. THE PROBLEM CAME WHEN I ADVERTISED THE PHONE TO SELL, AND MY BUYER TOLD ME THAT THE PHONE THAT I WANTED TO SELL TO HIM WAS A STOLEN PHONE THAT WAS BLACKLISTED AFTER MY CUSTOMER CHECKED THE IMEI NUMBER ,AND I CROSS CHECKED THIS WITH AT&T MYSELF AND THEY TOLD ME IT WAS A STOLEN PHONE . I CALLED B STOCK ABOUT THIS PROBLEM AND WAS TOLD SOMEONE WILL GET BACK TO ME IN 2DAYS BUT NO ONE GETS BACK TO ME AND I CALLED AGAIN AND THEY TOLD TO SEND THE SELLER EMAIL,WHICH I DID AND NO RESPONSE FOR 2MONTHS. ALL I WANT IS FOR B STOCK TO CONTACT THE SELLER TO REPLACE THE PHONE OR TO REFUND MY MONEY.

Recently, I bid on *** on Bstock supply websites. These auctions were advertised as "new conditions" men and women apparel. A screenshot is attached from bstock website.Total amount paid for four auctions is $12,391.38. However when I received these shipments, they were not in new conditions. They are salvaged items which were used , stained and returned conditons. I reached Bstock customer service and informed them , however they are very deceptive and cunning in their approach. They wanted me to keep these "wrong conditions" items and accept a partial refund for two auctions. For the remaining two auctions, they removed "File Dispute" link from their website under my account so I could not file claims anymore. Federal truth-in-advertising law requires that used, refurbished and reconditioned items can not be sold under "New Conditions"My Order number are Order #: CST238247, Order #: CST238515 , Order #: CST238516, Order #: CST239493 I am attaching few photos of item I received I can provide more if needed. Thanks

I won a pallet from B-stock Liquidators on April 13 and paid $10,500 within 24 hours (based on their policy, you are required to pay within 2 business days). The logistics company they use (***) has sent my pallet to the wrong customer and essentially lost it. The logistics company confirmed mis-delivery and provided B-stock with all the required information to process a refund. B-stock has assigned the case to a mediation team rep who has been ignoring her duties and ignoring all my inquiries as to when the money will be refunded. It has now been over two months of chasing them down, involving every department, and still being ignored. Their phone lines always seem to be down and you cant speak to an actual person. It is my belief that B-stock has no intention of every refunding me my money. I have also come across many similar reviews from other customers of theirs. I think its a disgrace that companies are able to get away with this, especially when the only acceptable form of payment they allow is Money Wire, leaving their customers with very little protection against fraud like that.

I won two auctions on March 24 and March 10 of 2021 from the same seller, order SUP264454. The order SUP266084 was supposed to be shipped by the carrier who provided a prepaid shipping label to the seller. The seller did not give the package to the carrier during a scheduled pickup. Instead, the seller dropped the package in a carrier's drop box. Since I didn't receive the package for a long time, I called the carrier, and they said they don't have the package. I asked Bstock to assist me, as the situation was beyond my control. After contacting the seller, Bstock Mediator emailed me stating that since the seller dropped it off, it is now between me and the carrier, and I have to resolve it independently. This is absurd. The carrier instructed me to have the seller address the issue, as I wasn't the shipper. Bstock charges a fee that includes insurance, so I called Bstock to cancel my order and request a refund. They declined, stating they couldn't assist since I hadn't received the package. It seems Bstock is either evading responsibility or they are unwilling to help, potentially keeping my money despite knowing I'm at a disadvantage. Without a resolution, I may need to seek legal assistance.

1. listing states the msrp is $5995 and the products within are valued at a few dollars at most- which is serious false advertising i.e. the package has about 50 hair ties and values are as low as $0.50 each. the ad shows items like high end electronics and possible *** and the items included are amazon rejects.2. there are abt 20 brazen headphones with a price tag of $80.00 which is a almost 900% markup. per the photos attached they are $8.79 each as well as they are defective. if the cord moves the sound cuts in and out. 3 . it is stated the items are 'new' and the items are defective i.e. the car mounts are in unopened packaging and missing the links to secure the adjustable arm in place that holds the phone. we opened multiple packages to see if one of them had the necessary pieces and they did not. there are about 30 car mounts. 4. kendal and kylie *** bags have zippetrs that are difficult to open and close which make these 25 items unsellable.5. seller charged $250 for shipping which also plays into the deception of what they sell as 1 box thats only 50 pounds is not $250 in shipping but multiple boxes or a small pallet.https://bstock.com/supplystore/auctions/general-merchandise/mixed-products-assorted/id/***/

I purchased a B-Stock Order from Costco Wholesale liquidation via B Stock Solutions, LLC. Lot # Item # Dept. Code Department Item Description Qty Unit Retail Ext. Retail Category Code Brand Category 24 MAJOR APPLIANCES IMAC 21.5" I5 DC 3 1049.99 3149.97 MBA APPLE COMPUTER INC Desktop Computers 24 MAJOR APPLIANCES IMAC 24" M1 512GB BL 1 1649.99 1649.99 MBA APPLE COMPUTER INC Desktop Computers 24 MAJOR APPLIANCES IMAC 21.5" 8GB 256GB SSD 1 1449.99 1449.99 MBA APPLE COMPUTER INC Desktop Computers 24 MAJOR APPLIANCES IMAC 21.5" I3 QC RETINA 4 1 1249.99 1249.99 MBA APPLE COMPUTER INC Desktop Computers None of the items above have arrived. I've attempted to file a dispute under the 'PROBLEMS WITH THIS ORDER', 'I haven't received my shipment yet', but the FILE DISPUTE button is not available. I have attached screenshots as proof. I would like Costco Wholesale to refund the money that I paid for the items. Thank you and I look forward to your assistance. WA Solutions LLC T: [Withheld] SFC Lamar [Withheld], RTD Office: [Withheld] Mobile: [Withheld] Email: [Withheld]

Transaction date : March 2nd 2022 Delivery date: 3/11/2022 Complaint date : 3/27/2022 Amount - $12050 The tranaction was for 20 iphone 12 pro, out of which 10 of them where supposed to be unlocked but only 7 are unlocked. The phones were supposed to be in mint condition and two of them have heavy scratches. Also two of the phones are reported stolen. I reached out to them and all they said was i was supposed to inform them within 7 days and i didnt so they cant help.I was out of the town when i got the package so i didnt think of checking it right away. I didnt had a way to check the unlocked status and blacklist status so i sold the phone and buyers returned it as it was not unlocked and two phones with reported stole. I did not expect a big compnay like that to send mix some bad apples and in some case some stolen apples and them saying that they cant help because i didnt tell them within 7 days is completely not acceptable. They sold me phones then later on blacklisted them and dont want to help now. Phones were supposed to be unlocked and they are not. They need to take the phones back that are not as descried and send replacement or refunds. I dont buy STOLEN phones. If they dont want to resolve it, i might look into legal action as well. I did not know they are in the business of selling stolen phones. SO out of 20 phones 2 phones are not Grade A condition 4 phones are not unlocked like they are supposed to be 2 phones are Blacklisted or stolen phones I would like these to be replaced or refunded.

The date of the transaction was October 14 My business paid B-Stock $577.10 B-stock was supposed to have the seller ship 100 Assorted Apple cases in customer returns condition Did not receive the order Contacted B-Stock after the order was marked as delivered but not received & asked B-stock to forward the claim to insurance which is guaranteed for all purchases above $300. Keep in mind that I have purchased $1000's of auctions on B-Stock over the years & this is the first time I did not receive a package. B-Stock delayed my claim by asking that I open a claim with the carrier. The carrier claimed that the seller/shipper would have to open a claim. After a few weeks of back & forth between B-Stock, *** the carrier denied the claim stating that the claim was denied since the seller did not purchase signature tracking. B-stock told me they were not refunding the funds due to the following ridiculous quote:"The seller has confirmed a claim with the shipper, which has determined that the package was delivered to the correct location. Please remember that it is your responsibility to keep track of incoming deliveries and be prepared to receive them at that time. After the carrier has successfully delivered a shipment, the responsibility to receive it is yours . For these reasons, your claim has been denied."The seller also told me it was not his companies problem.The Order # is SUP249540 Tracking #: *** I have never received the package, refund or a resolution for this transaction.

On [protected] I won an auction on B-stocks website. Titled *** Overstock, 100 lbs of merchandise, 488 units, shelf pulls, est. Original Retail $18,847, Fresh ***, *** order number SUP258227. Stating: This lot is recommended for resale at retail and online platforms. We are confident that when youre buying from us, youre getting a great deal. The order was shipped promptly I receive an email saying I would be receiving 3 boxes the first box to arrive was stated to weigh 30# I received and place it on the scale it weighed *** I decided to wait until the following day to see if the weight was compensated for in the following packages they weighed *** and ***. I then opened the boxes to find none of the merchandise was as described in the manifest. The items were grossly over valued, items were broken and ***. The manifest told me I would be receiving 60 phone cases with a retail value of $29 ea. I received 6 10/packs that had no English on them whatsoever and couldnt have cost $1/ea, the manifested also stated I would receive 40 tempered glass for iphone 39$/ea. I received 4/10 packs. I could go on and on about the deceptions. I filed a dispute promptly with bstock and was told my perception of the products value was not covered nor was any of my shipping cost despite paying to ship 100 pounds and only receiving ***. These items are not sellable most of them do not have enough value, many are damaged and one I did try to list and sell was taken down by *** for being counterfeit. Bstock did offer me a partial refund for the missing weight but I am not satisfied, I would like to return the items for full refund.

November 19, I purchase a truck load for $6,665.66. Order #: HMD30089. The load mistakenly was delivered to different customer in *** instead of my address. The carrier ( *** ) admitted their mistake. and I was told It will take up to 8 weeks because they have to file a claim with insurance. Not sure why they even want to hold my money for that long. On march the 9th I receive an email from *** stating it will take another 4 weeks. Now its almost 7 moths, and I have not gotten my refund. I tried to call but its very hard to get hold of anyone. I have over 44 email between me and *** without any help, I even requested a manger to call me and no reply please see my last email. Thank you LAST EMAIL BELOW I SENT WITHOUT ANY RESPONSE !*** To:Mediation ,B-Stock Solutions Fri, May 6 at 9:22 AM Can you please forward my case to someone else ? you have been helpless Its over 6 months, and I'm still waiting for my stupid refund.. I have over 43 email between us, and all of them are full of none sense excuses. Last email I received on March the 9th you said it will take up to 4 weeks. The load got lost insurance paid them and I'm still waiting for my refund. I called last week, and I was on hold for over one hour to speak to someone, and I was told *** is handling my case and she will reach out to you. Nothing is been done ! she kept blaming it on the new system upgrade. Also in my last email I requested someone to call me back, and that too never happen. I hope someone will help me soon, as Im tired of repeating my self again and again Thanks,Mostapha

Re: Order Number#: SUP262554 B-Stock Supply Buyer Protection - Attachments Mar 15, 2022, 12:33 PM (6 days ago) to me. Below are my list of concerns sent to Bstock for the 2nd time 6 days ago and no response. 1. The listing states the MSRP is $5995, but the products are valued at a few dollars at most, which is serious false advertising. The package has about 50 hair ties with values as low as $0.50 each, while the ad shows items like high-end electronics. The items included are Amazon rejects. 2. The Brazen headphones are defective; if the cord moves, the sound cuts in and out. They have a price tag of $80.00, which is an almost 900% markup. Per the photos attached, they are $8.79 each. 3. It is stated the items are 'new,' yet the car mounts are in unopened packaging and missing the links to secure the adjustable arm in place that holds the phone. We opened multiple packages, and none had the necessary pieces. There are about 30 car mounts. I have attached photos. 4. Kendall and Kylie bags have zippers that are difficult to open and close, making these 15 items unsellable. 5. The seller charged $250 for shipping, which also plays into the deception of what they sell, as 1 box that's only 50 pounds is not $250 in shipping but multiple boxes or a small pallet. This transaction was disappointing on so many levels since this was my 1st one with Bstock. These items are of such poor quality that it would not net a profit but cost me money due to items being returned for being defective in nature. This seller is not a reputable one as the site shows items that are different from what you receive. I am requesting a full refund for this garbage and will gladly mail it back! Thank you for your time.