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Emprada
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Emprada complaints 4

ComplaintsBoard
C
8:18 am EDT

Emprada Emprada online store

I am pretty disappointed with my purchase. I have already ordered from Emprada several months ago and that time had a pleasant experience. I decided to order from them again and their service did not meet my expectations. I have ordered two dresses and both did not fit.
I'm sure I took the correct size, but they made a mistake and I received two tiny dresses which I can't even wear.
I asked for a replacement and their rep said he needs to see what he can do and asked me to wait. Well, two weeks already passed and yet no one contacted me back! I tried myself but that was absolutely useless, they didn't reply. Something very strange is going on.

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ComplaintsBoard
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4:14 am EDT

Emprada The handbag has broken zip

I ordered Michael Kors handbag from the company www.emprada.com. I received the handbag, but the zip was already broken. The seller kindly agreed to change the handbag, but he told to pay for the return postage. I paid about $10 for the fast delivery, but 15 days passed and still no information about the order. I don’t know what has happened with the seller and why he still hasn’t sent me another handbag.
Beware!

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3:05 am EST

Emprada Bad-quality stuff and impossible to return them

I ordered designer dress and purse from the website www.emprada.com. OMG, ‘coz it was the worst experience in my life. I got the confirmation info, but these jerks provided completely awful and bad-quality stuff. It wasn’t designer things. I decided to return them, but the seller refused to take them back. The worst company ever, so avoid these ### and post comments about your experience with them.

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Customer.Service
Calgary, CA
Nov 14, 2014 2:14 pm EST

Attention to all of our customers:

These posts have been made for the sole purpose of falsely defaming Emprada for extortion purposes. These stories are untrue as the user cannot provide a proof of purchase.

We take great pride in our customer service and we are more than happy to resolve any issues that our customers may have.

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Abbie.M
Indianapolis, US
Nov 10, 2014 2:23 pm EST

I love this store very much. Gorgeous dresses and handbags. I have been really happy with the items I have bought from this website and with their customer service!

Is Emprada legit?

Our verdict: Emprada's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate Emprada's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

Emprada earns 70% level of Trustworthiness

Good Credibility Notice: Emprada rated around 70% by Complaints Board. Generally safe, but exercise caution in information sharing.

Emprada.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Emprada.com you are considering visiting, which is associated with Emprada, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Emprada.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The emprada.com may offer a niche product or service that is only of interest to a smaller audience.
  • Emprada protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have detected an internal review system on Emprada's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We conducted a search on social media and found several negative reviews related to Emprada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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7:08 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Emprada Seller lied about the delivery

I ordered a lot of from the website www.emprada.com. The total sum was $500. So the seller sent me confirmation info, where he told that the delivery would be for free and within 5-7 days. After that he never replied to my emails, as well as he didn’t deliver my order. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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Customer.Service
Calgary, CA
Nov 14, 2014 2:13 pm EST

Attention to all of our customers:

These posts have been made for the sole purpose of falsely defaming Emprada for extortion purposes. These stories are untrue as the user cannot provide a proof of purchase.

We take great pride in our customer service and we are more than happy to resolve any issues that our customers may have.

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Carol111
Toronto, CA
Nov 06, 2014 5:07 pm EST

I couldn't be happier with my purchase. I ordered a Michael Kors handbag, saved 50% by ordering from Emprada compared to other web sites. I placed my order on Nov 3 and it arrived Nov 6 - a lot faster than their estimated date. The Item was exactly as described and came in a beautiful wrapping. I would highly recommend the site to family and friends!

Amanda908
Amanda908
Los Angeles, US
Nov 03, 2014 1:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

I disagree with the comment above since I actually ordered from them more than once and probably was one of the best online experiences I ever had.
I was truly impressed by their service in all ways. They always offer a cheap flat shipping fee to US and it always arrived on time. Their customer service was excellent and they answered all my questions promptly. Package was received in a beautiful wrapping just like a Christmas present :) Amazing products good prices and fast shipping! I will definitely be back to shop again from Emprada.

Overview of Emprada complaint handling

Emprada reviews first appeared on Complaints Board on Nov 2, 2014. The latest review Emprada online store was posted on Apr 11, 2017. The latest complaint Seller lied about the delivery was resolved on Nov 02, 2014. Emprada has an average consumer rating of 2 stars from 4 reviews. Emprada has resolved 1 complaints.
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