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British Gas Services

British Gas Services review: Worst energy supplier I have had the misfortune to use

P
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5:55 am UTC
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1) Waited 3 years for a replacement Gas Smart Meter

2) Due to an error on there own system, I did not get a bill from September 2025 to May 2026, when it did arrive it was on the wrong tariff and no Sunday Saver

3) I had to resort to making a complaint with the Energy Ombudsman and BG failed me on 5 counts

4) BG agreed with the findings and had 28 days to put all right, taking it to early August, only 2 have been addressed and now they are 4 weeks in breach of the agreement

5)The incorrect bill was supposed to have been "on hold" during this period and BG sent the incorrect bill to a debt collector and now it has affected my Experian Credit Account

Recommendation: AVOID

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