British Airports Authoritylost my box at gatwick airport, there was a switzerland kuku wall clock inside box.

This review was posted by
a verified customer
Verified customer


Subject: Lost my box at Gatwick airport, there was a Switzerland Kuku wall clock inside box.

I am Jitendra Kumar. I and my wife (SHILPI GOEL) were travelling with Easyjet flight (flight No. EZS8475 ) from Geneva (Switzerland) to Gatwick airport (London) on 3rd of June at evening time. We reached around 8:00
PM at Gatwick airport. We were carrying one Brown cardboard box in my hand. The size of box was around 12'' x 12'' approx. There was wall clock inside the box. It was a Switzerland kuku wall clock, made by wood.

At the time of entry clearance (passport control), I just put this box near by counter. After just came out from clearance, I realised that I forgot my box inside. I informed the person over there at security. He said that you can not go back and nobody can't get your box from inside.
You should contact to airport help desk. I informed there but the lady said now the loss and found services are closed. You should call tomorrow morning at this no [protected].
I called so many times but didn't get any satisfactory answer. Every time the lady said we don't get now. You just call tomorrow.

I am very disappointed by this service. Even I knew that I put my box there and just few steps away from that location but nobody took my box from there. I have invoice also of my item. It was very costly watch. It's a big loss (£225) for me.
It's very strange that my box lost from inside security control area of airport and never has been submitted to "Loss & Found" department.

I request to you please do something for this.
I am waiting your response.


Jitendra Kumar

106 Langport Avenue
M12 4NG


  • Ma
    madhuri modi Jun 22, 2012

    My Self I Madhuriben Gaurang Modi
    My email Id: [email protected], [email protected]
    My Husband's Name: Mr. Gaurang Modi(NI No.SE 170357 B)
    His Passport No: G 7631610
    His work address, 308-310 elveden Road, London-U.k, NW10 7ST.
    He cheated with me when i was live with him.He is very dangerous and spoiling to another girl's life in UK. He spoiled my life. I put the case file at uk government his crime ref no.2011576/10 in the year 2010 and Government of Gujarat Honourable chief judicial magistrate court, india. I kindly request to inform you that please take legal action against him and Immediate reply me on my above email id.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.