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CB Jewelry and Watches Brilliant Earth
Brilliant Earth

Brilliant Earth review: ***do not buy from brilliant earth***

C
Author of the review
10:33 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

This company is beyond shady and will lie and take your money WITHOUT providing a product! Purchasing an engagement ring is a huge deal and these people are not the ones you should entrust your special moment with! They have horrific customer service and do not care about the customer at all. Please save yourself time, money and extreme frustration and purchase from anyone else! They deserve zero stars!

Recommendation: Shop anywhere else but Brilliant Earth

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  1. Brilliant Earth Contacts

  2. Brilliant Earth phone numbers
    +1 (800) 691-0952
    Click up if you have successfully reached Brilliant Earth by calling +1 (800) 691-0952 phone number 0 0 users reported that they have successfully reached Brilliant Earth by calling +1 (800) 691-0952 phone number Click down if you have unsuccessfully reached Brilliant Earth by calling +1 (800) 691-0952 phone number 0 0 users reported that they have UNsuccessfully reached Brilliant Earth by calling +1 (800) 691-0952 phone number
    +1 (415) 200-2919
    Click up if you have successfully reached Brilliant Earth by calling +1 (415) 200-2919 phone number 0 0 users reported that they have successfully reached Brilliant Earth by calling +1 (415) 200-2919 phone number Click down if you have unsuccessfully reached Brilliant Earth by calling +1 (415) 200-2919 phone number 0 0 users reported that they have UNsuccessfully reached Brilliant Earth by calling +1 (415) 200-2919 phone number
    650.530.1828
    Click up if you have successfully reached Brilliant Earth by calling 650.530.1828 phone number 0 0 users reported that they have successfully reached Brilliant Earth by calling 650.530.1828 phone number Click down if you have unsuccessfully reached Brilliant Earth by calling 650.530.1828 phone number 0 0 users reported that they have UNsuccessfully reached Brilliant Earth by calling 650.530.1828 phone number
    Palo Alto Store
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  3. Brilliant Earth emails
  4. Brilliant Earth address
    26 O'Farrell St. Fl 10, San Francisco, California, 94108-5832, United States
  5. Brilliant Earth social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2025
  7. View all Brilliant Earth contacts
Brilliant Earth Category
Brilliant Earth is ranked 17 among 241 companies in the Jewelry and Watches category
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