Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Appliances Bray & Scarff Appliance & Kitchen Specialists Complaints #2-21
Bray & Scarff Appliance & Kitchen Specialists

Bray & Scarff Appliance & Kitchen Specialists review: bosch refrigerator

R
Author of the review
10:47 am UTC

I had a Bosch Refrigerator delivered April 24 2014. It was delivered with a dent on the right door panel. The installer remarked about the dent and that he had noted it in his report. I spent 2 years calling about the replacement and was repeatedly told "Don't worry, we'll take care of it" but that Bosch was having trouble with the packaging and delivery of their products and it would take a new production run to replace the doors. I was assured by Tom Rys, original salesman at Bray and Scarff that it would take a while but "they would take care of it". After 18 months, I discovered Mr. Rys was not returning my calls because he had passed away. His clients were being dealt with by "Sonny" who found the records and reassured me everything would be taken care of. On 8 January I was told by Bray and Scarff that they would not address this issue for me because the documentation at delivery didn't identify the problem. I had to appeal to Bosch directly but they were doing nothing about it.

Keywords:
address appeal bosch bray and scarff calling care clients delivered delivery dent documentation doors installer issue packaging production run products records refrigerator replacement report right door panel salesman trouble while
More
Send message
Copy link
Report
0 comments
Add a comment

More Bray & Scarff Appliance & Kitchen Specialists reviews & complaints

Bray & Scarff Appliance & Kitchen Specialists - buyers beware! 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bray & Scarff Appliance & Kitchen Specialists - incompetence 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bray & Scarff Appliance & Kitchen Specialists - delivery and service departments 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bray & Scarff Appliance & Kitchen Specialists - frustrated with the refrigerator 9
Bray & Scarff Appliance & Kitchen Specialists - terrible experience 2
Bray & Scarff Appliance & Kitchen Specialists - refrigerator-freezer delivery
Bray & Scarff Appliance & Kitchen Specialists - customer disservice
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bray & Scarff Appliance & Kitchen Specialists - horrible service
Bray & Scarff Appliance & Kitchen Specialists - unresponsive custormer service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bray & Scarff Appliance & Kitchen Specialists - service department
View all Bray & Scarff Appliance & Kitchen Specialists reviews and complaints

  1. Bray & Scarff Appliance & Kitchen Specialists Contacts

  2. Bray & Scarff Appliance & Kitchen Specialists phone numbers
    +1 (703) 660-1060
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 660-1060 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 660-1060 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 660-1060 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 660-1060 phone number
    Alexandria, VA
    +1 (443) 808-2971
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (443) 808-2971 phone number 1 1 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (443) 808-2971 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (443) 808-2971 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (443) 808-2971 phone number
    100%
    Confidence score
    Annapolis, MD
    +1 (703) 534-2800
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 534-2800 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 534-2800 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 534-2800 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 534-2800 phone number
    Arlington, VA
    +1 (301) 654-4150
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 654-4150 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 654-4150 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 654-4150 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 654-4150 phone number
    Bethesda, MD
    +1 (301) 464-0085
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 464-0085 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 464-0085 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 464-0085 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 464-0085 phone number
    Bowie, MD
    +1 (301) 596-3603
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 596-3603 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 596-3603 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 596-3603 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 596-3603 phone number
    Columbia, MD
    +1 (703) 385-6713
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 385-6713 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 385-6713 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 385-6713 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 385-6713 phone number
    Fairfax, VA
    +1 (301) 668-2001
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 668-2001 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 668-2001 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 668-2001 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 668-2001 phone number
    Frederick, MD
    +1 (301) 317-0400
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 317-0400 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 317-0400 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 317-0400 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 317-0400 phone number
    +1 (301) 251-6150
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 251-6150 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 251-6150 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 251-6150 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (301) 251-6150 phone number
    Rockville, MD
    +1 (571) 521-7070
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (571) 521-7070 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (571) 521-7070 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (571) 521-7070 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (571) 521-7070 phone number
    Sterling, VA
    +1 (410) 560-2499
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (410) 560-2499 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (410) 560-2499 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (410) 560-2499 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (410) 560-2499 phone number
    Timonium, MD
    +1 (703) 734-8780
    Click up if you have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 734-8780 phone number 0 0 users reported that they have successfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 734-8780 phone number Click down if you have unsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 734-8780 phone number 0 0 users reported that they have UNsuccessfully reached Bray & Scarff Appliance & Kitchen Specialists by calling +1 (703) 734-8780 phone number
    Tysons Corner - Vienna, VA
    More phone numbers
  3. Bray & Scarff Appliance & Kitchen Specialists emails
  4. Bray & Scarff Appliance & Kitchen Specialists address
    8610 Cherry Lane, Laurel, Maryland, 20707, United States
  5. Bray & Scarff Appliance & Kitchen Specialists social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2026
  7. View all Bray & Scarff Appliance & Kitchen Specialists contacts
Bray & Scarff Appliance & Kitchen Specialists Category
Bray & Scarff Appliance & Kitchen Specialists is ranked 80 among 270 companies in the Appliances category
#78 Easy Appliance Parts Easy Appliance Parts #79 Noritz America Noritz America #80 Bray & Scarff Appliance & Kitchen Specialists Bray & Scarff Appliance & Kitchen Specialists #81 TheACOutlet TheACOutlet #82 ZLINE ZLINE
Bray & Scarff Appliance & Kitchen Specialists Alternatives
Affordablewater.us 3 reviews Oral-B 16 reviews Air Link Cargo Agency 3 reviews StoreBattery 10 reviews US-Appliance 10 reviews